Canara Bank FASTag – Complete Guide 2025 (Recharge, Login, Balance)

Canara Bank, one of India's oldest and most trusted public sector banks, was established in Mangalore, Karnataka, in 1906. Ammembal Subba Rao Pai formed the bank to address the financial needs of businesses and individuals while fostering economic development. 

Canara Bank has grown into a substantial financial enterprise, with over 9,500 branches and over 12,000 ATMs around the country. The bank is known for its commitment to innovation, customer service, and digital banking solutions.

Among its several banking solutions, Canara Bank FASTag is an important service that promotes travel convenience by allowing for automatic toll payments via RFID technology. It saves time, reduces fuel consumption, and simplifies financial transactions for individuals and businesses that frequently travel on highways. 

Mr. Anil Sharma – A Logistics Business Owner

Anil Sharma, a 42-year-old businessman from Delhi, owns Sharma Transport Services, a transportation firm with 15 commercial trucks. His company transports things from Delhi to Mumbai, covering over 1,400 kilometers per trip. Each of his trucks makes about ten trips per month, for a total of almost 210,000 kilometers on roads.

1. Before using Canara Bank FASTag, Anil's drivers faced a variety of obstacles.
2. Long wait times at toll plazas create delivery delays.
3. Cash payment issues cause the mismanagement of toll expenses.
4. There are frequent arguments over toll payments and receipts. 

How Canara Bank FASTag Transformed His Business?

After transferring to Canara Bank FASTag, Anil witnessed substantial increases in operational efficiency and cost reductions. Here's an overview of how FASTag benefited his business: 

Additional Benefits of Using Canara Bank FASTag

• Real-time Toll Transactions: Anil receives rapid SMS alerts, ensuring expense transparency.
• Account Integration: Works with Canara Bank's Current Account, making expense monitoring simple.
• No More Cash Handling Issues: Drivers are no longer required to handle large sums of cash, which decreases risk.
• Better Cash Flow Management: Having toll fees deducted directly made financial planning more efficient. 

How Does Canara Bank Fastag Work?

Canara Bank's FASTag is an electronic toll collection system that allows for smooth and cashless toll payments on national highways. It employs Radio Frequency Identification (RFID) technology, which enables vehicles to travel through toll plazas without stopping for monetary transactions. The toll payment is debited automatically from the associated Canara Bank Fastag account.

Features & Benefits of Canara Bank FASTag

Canara Bank's FASTag is an electronic toll collection system that enables seamless travel on national highways by facilitating cashless payments at toll plazas. Below are the detailed features and benefits of Canara Bank FASTag:​

Benefits of Canara Bank FASTag

How to buy Canara Bank FASTag Online & offline

​Acquiring a Canara Bank FASTag can be accomplished through both offline and online methods. Below are detailed step-by-step guides for each approach:​

Offline Method: Applying at a Canara Bank Branch

1. Locate the Nearest Branch: Identify the nearest Canara Bank branch that offers FASTag services.​
   
   
2. Prepare Necessary Documents: Gather the following mandatory documents:​
   
   
   • Copy of your Permanent Account Number (PAN) card.​
   • Copy of the vehicle's Registration Certificate (RC).​
   • Mobile number which is linked to your bank account.​
   • Attach a passport-size photograph of the vehicle (optional).
   • Aadhaar card (optional).
   • Goods and Services Tax Identification Number (GSTIN) for business accounts (optional).​
     
     
3. Visit the Branch: Go to the selected Canara Bank branch with the original and photocopies of the required documents.​
   
   
4. Complete the Application Form: Request and fill out the FASTag application form, ensuring all information is correct and complete.​
   
   
5. Submit Documents and Payment: Submit the completed form together with all required documents. Pay any necessary fees, which include a tag issuance fee and an initial recharge amount.​
   
   
6. Receive and install FASTag: After verification and processing, the bank will issue the FASTag. Attach it to the top-center of your vehicle's windshield, following the directions supplied.

As of now, Canara Bank primarily facilitates FASTag issuance through its branch network. For the most accurate and up-to-date information regarding online application procedures. For detailed instructions on recharging via UPI. 

Online Application via Canara Bank's Mobile Banking App

Canara Bank offers the convenience of applying for a FASTag through its mobile banking application. Follow these steps:​

1. Download the Mobile Banking App:
   
   
   • Visit the Google Play Store or Apple App Store on your smartphone.​
   • Search for "Canara ai1 Mobile Banking" and install the app.​
     
     
2. Register and Log In:
   
   
   • Open the app and grant the necessary permissions.​
   • Select the SIM corresponding to your registered mobile number; an SMS will be sent for verification. Ensure you have sufficient balance to send the SMS.​
   • After your successful verification, set a 5-digit numeric passcode for app access.​
   • Generate a 6-digit MPIN for transaction authorization.
   • Activate your account using options like a Debit Card, Aadhaar, Internet Banking, or by visiting a branch.
     
     
3. Apply for FASTag:
   
   
   • Log in to the Canara ai1 Mobile Banking app.​
   • Navigate to the "Apply for FASTag" section.​
   • Fill in the required details, including vehicle information and personal details.​
   • Upload necessary documents such as:​
     • Copy of Tax PAN (mandatory).
     • Copy of the vehicle's Registration Certificate (RC) (mandatory).
     • Mobile number (mandatory).
     • Color photograph of the vehicle (optional).
     • Aadhaar Card (optional).
     • GSTIN for business accounts (optional).
   • Review the information and apply.​
     
     
4. Payment and Confirmation:
   
   
   • Proceed to pay the appropriate fees, which include the tag issue fee and an initial recharge amount.
   • After successful payment, you will receive a confirmation message with additional instructions.
     
     
5. Delivery and Installation:
   
   
   • The FASTag will be sent to your registered address.
   • Attach the tag to the top-center of your vehicle's windshield using the specified directions.

Recharge and Account Management

Once you have obtained your FASTag, you can manage and recharge it using Canara Bank's digital platforms:​

• Mobile Banking: Use the Canara Bank mobile banking app to recharge your FASTag account. Navigate to the FASTag area, enter your vehicle number, verify the information, enter the recharge amount, and confirm the transaction using your UPI PIN.
  
  
• UPI Payments: To recharge your FASTag using any UPI-enabled application, select the FASTag recharge option, enter your vehicle number, validate the details, specify the amount, and authorize the payment using your UPI PIN.

Required Documents for Canara Bank FASTag Account Application

To apply for a Canara Bank FASTag account, you must present specified documentation verifying your identification and car ownership. The following table lists the required and optional documents:

Always make sure that all documents are in the name of the car owner. Canara Bank's FASTag program provides a convenient and effective manner of paying tolls on national highways. Below is a complete overview of the fees and expenses involved with obtaining and maintaining a Canara Bank FASTag:​

Canara Bank FASTag Charges

​Note: Goods and Service Tax (GST) will be levied on all prescribed fees and charges at applicable rates. 

Security Deposit

A one-time security deposit is required to cover potential risks associated with the FASTag. This deposit is refundable upon cancellation of the FASTag. ​

Additional Charges

• Convenience Fee: Applicable for online recharges; the precise fee varies depending on the transaction amount and payment type. 
• Tag replacement: To replace a damaged or lost tag, a price of ₹100 is paid, including any taxes.

Important Notes

• All fees and charges are subject to change. It is advisable to visit Canara Bank's official website for the latest updates.
• Canara Bank applies GST on all fees and taxes at current rates.

How to Activate Canara Bank FASTag?

To activate your Canara Bank FASTag, follow these steps:

1. Visit a Canara Bank Branch:
   
   
   • Go to the nearest Canara Bank branch and request an activation code. This code will be sent to your registered mobile number and is valid for 24 hours.
     
     
2. Register on the Mobile Banking App:
   
   
   • Get and install the Canara Bank Mobile Banking app from your device's app store.
   • To use the app, select the "FASTag" option.
   • Simply enter the vehicle number and click "Verify".
   • Enter the activation code received via your registered mobile number.
   • Set your selected passcode when prompted.
   • After successful authentication, your FASTag will be enabled and ready for toll payments.

How to Recharge Canara Bank FASTag?

To recharge your Canara Bank FASTag, you can use the following methods:

1. Through the Canara Bank Mobile Banking App:
   • Log in to the Canara Bank Mobile Banking app.
   • Navigate to the "FASTag" section.
   • Enter your car number to verify.
   • Select the recharge amount and pay.
   • Select a payment option (Debit/Credit Card or Net Banking) and complete the transaction.
   • After a successful recharge, you will receive an SMS confirmation.
     
     
2. Using UPI:
   • Open your UPI-enabled app.
   • Choose the option to recharge FASTag.
   • Enter the vehicle number to verify.
   • Enter your recharge amount and proceed.
   • Authenticate the transaction with your UPI PIN.
   • After a successful recharge, a confirmation message will be delivered to your registered mobile number.

How to Check Canara Bank FASTag Balance?

To manage your Canara Bank FASTag account, you can check the balance through various methods. Below are the ways you can check your FASTag balance:

Canara Bank offers dedicated customer support for any issues or questions you may have about your FASTag. The following are the contact details for customer care:

Canara Bank FASTag Customer Care

The following table explains how to check your FASTag balance and how to contact customer service for any questions about your Canara Bank FASTag.

Conclusion

Canara Bank's FASTag is a convenient and effective alternative for toll payments on national highways, with various advantages for vehicle owners. Customer support is critical in supporting individuals who have any questions or problems. Canara Bank offers a variety of support channels, including a dedicated helpline and email addresses for FASTag-related issues. In the event of a difficulty at a toll plaza, the 
National Highways Authority of India (NHAI) toll-free number is also accessible to address any complaints.

Overall, Canara Bank's FASTag system provides a comprehensive toll payment solution backed by a strong customer care network. It assures rapid and cashless toll transactions while providing a variety of ways to monitor your account and get support. By following the easy processes indicated above for application, activation, recharge, and balance checks, users can improve their travel experience, making it smoother and more efficient.

FAQs Related to Canara Bank FASTag

1. What will happen if I pass a toll plaza with an inadequate Canara Bank FASTag balance?

The system will not let you travel through a toll plaza if your FASTag balance is insufficient. To prevent more trouble, you will need to recharge your FASTag and pay the toll in cash or another way.

2. Is it possible to connect more than one car to a single Canara Bank FASTag account?

No, a single vehicle is associated with each FASTag. You will have to create a new FASTag account for every extra vehicle.

3. Is it possible to move my Canara Bank FASTag to another car?

Yes, you can seek a re-issue of your FASTag by submitting the required vehicle registration documents and a request to link the new vehicle to your current FASTag account if you have sold your car or need to transfer it to a new one.

4. How long does it take to receive my Canara Bank FASTag after applying online? 

Depending on your location, you should receive your FASTag within 5-7 business days after submitting your online application. 

5. Can I use my Canara Bank FASTag for multiple tolls across different states? 

Yes, it is valid at all National Highways Authority of India (NHAI) toll plazas across the nation, making it functional across different states.

6. Is there a limit to how many times I can recharge my Canara Bank FASTag?

No, there is no restriction on how many times you can recharge your FASTag. You can recharge it as often as necessary, depending on your usage.

7. Can I apply for a Canara Bank FASTag without having an account with the bank?

Yes, you can apply for a Canara Bank FASTag without having an existing account with the bank. You will be required to produce the proper vehicle documentation and identity.

8. How can I view the transaction history for my Canara Bank FASTag?

To access your FASTag transaction history, log in to the Canara Bank FASTag online or use the mobile app. Transaction information is available for all toll payments made with your FASTag.

9. What do I do if my Canara Bank FASTag is damaged?

If your FASTag is damaged, you can get a replacement from any Canara Bank branch. 

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