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Canara Bank, one of India's oldest and most trusted public sector banks, was established in Mangalore, Karnataka, in 1906. Ammembal Subba Rao Pai formed the bank to address the financial needs of businesses and individuals while fostering economic development.
Canara Bank has grown into a substantial financial enterprise, with over 9,500 branches and over 12,000 ATMs around the country. The bank is known for its commitment to innovation, customer service, and digital banking solutions.
Among its several banking solutions, Canara Bank FASTag is an important service that promotes travel convenience by allowing for automatic toll payments via RFID technology. It saves time, reduces fuel consumption, and simplifies financial transactions for individuals and businesses that frequently travel on highways.
r. Anil Sharma – A Logistics Business Owner
Anil Sharma, a 42-year-old businessman from Delhi, owns Sharma Transport Services, a transportation firm with 15 commercial trucks. His company transports things from Delhi to Mumbai, covering over 1,400 kilometers per trip. Each of his trucks makes about ten trips per month, for a total of almost 210,000 kilometers on roads.
Metric | Before FASTag | After FASTag |
Toll Payment Time (per truck) | 10 minutes per toll plaza | 30 seconds per toll plaza |
Total Time Spent at Tolls (per trip) | ~2 hours (on a 1,400 km route) |
Canara Bank's FASTag is an electronic toll collection system that allows for smooth and cashless toll payments on national highways. It employs Radio Frequency Identification (RFID) technology, which enables vehicles to travel through toll plazas without stopping for monetary transactions. The toll payment is debited automatically from the associated Canara Bank Fastag account.
Step | Description |
Tag Issuance & Activation | Customers can apply using the Canara Bank website, mobile app, or branch. Once approved, the tag is issued and connected to a prepaid wallet or bank account. |
Tag Installation | The FASTag is placed on the vehicle's windshield to ensure proper RFID detection at toll plazas. |
Canara Bank's FASTag is an electronic toll collection system that enables seamless travel on national highways by facilitating cashless payments at toll plazas. Below are the detailed features and benefits of Canara Bank FASTag:
Feature | Description |
Size and Shape | Rectangular tag measuring 10 x 5 cm, constructed of high-quality paper with an embedded chip and antenna. |
Mounting Position | Affixed to the top center of the vehicle's windscreen for easy visibility at toll plazas. |
Technology |
Benefit | Description |
Cashless Payments | Allows for automatic deduction of toll charges from the linked prepaid account, minimizing the need for cash transactions. |
Time Savings | Enables continuous passage through toll plazas, reducing travel time and congestion. |
SMS Alerts |
Acquiring a Canara Bank FASTag can be accomplished through both offline and online methods. Below are detailed step-by-step guides for each approach:
As of now, Canara Bank primarily facilitates FASTag issuance through its branch network. For the most accurate and up-to-date information regarding online application procedures. For detailed instructions on recharging via UPI.
Canara Bank offers the convenience of applying for a FASTag through its mobile banking application. Follow these steps:
Recharge and Account Management
Once you have obtained your FASTag, you can manage and recharge it using Canara Bank's digital platforms:
To apply for a Canara Bank FASTag account, you must present specified documentation verifying your identification and car ownership. The following table lists the required and optional documents:
~15 minutes
Fuel Wasted Due to Idling (per truck, per month) | ~80 liters | ~20 liters |
Total Toll Cost (for 15 trucks, per month) | ₹3,75,000 (with cash) | ₹3,50,000 (with FASTag discounts) |
Monthly Savings on Toll & Fuel | ₹50,000 | ₹75,000 |
As the car approaches a toll plaza, the RFID scanner scans the FASTag, confirms the information, and deducts the appropriate amount from the user's account. |
Transaction Notification | After each deduction, the registered mobile number receives an SMS alert with information about the toll amount and remaining balance. |
Recharge & Balance Maintenance | Users can recharge their Canara Bank FASTag by net banking, mobile banking, UPI, or by going to a Canara Bank branch. Ensuring an adequate balance prevents transaction failures. |
Radio Frequency Identification (RFID) is used to collect electronic tolls. |
Vehicle Specificity | Tags are designed for specific vehicle classes, such as cars, light commercial vehicles, buses, trucks, and heavy construction equipment. |
Recharge Facility | The prepaid account associated with the FASTag can be regenerated as needed. |
Validity | The tag is valid for a specific period and can be renewed when it expires. |
Customer Support | Dedicated support for resolving FASTag-related queries and difficulties. |
Provides quick SMS notifications for each toll transaction, including charge and balance information.
Online Account Management | Allows customers to monitor transactions, recharge the account, and check balances using an internet interface. |
Nationwide Coverage | Accepted at nearly 400 toll plazas throughout national routes, with expansion plans. |
Environmental Impact | Reduces fuel usage and vehicle pollution by reducing idling times at toll booths. |
Interoperability | It can be used across multiple toll plazas, regardless of the operator, for smooth travel. |
*T&C Apply
Document | Requirement | Description |
Tax Permanent Account Number (PAN) | Mandatory | A copy of your PAN card is needed for identity verification. |
Vehicle Registration Certificate (RC) | Mandatory | A copy of the registration certificate acts as confirmation of car ownership. |
Mobile Number | Mandatory | A valid mobile phone number is required for communication and transaction alerts. |
Color Photograph of the Vehicle | Optional | A recent photograph of the vehicle for which the FASTag is being applied. |
Aadhaar Card | Optional | It is optional to provide further identity and address proof. |
Goods and Services Tax Identification Number (GSTIN) | Optional | Business accounts must have their tax registration verified. |
Always make sure that all documents are in the name of the car owner. Canara Bank's FASTag program provides a convenient and effective manner of paying tolls on national highways. Below is a complete overview of the fees and expenses involved with obtaining and maintaining a Canara Bank FASTag:
Particulars | Amount (₹) |
Tag Issuance Fee | 100 |
Tag Replacement Charge | 100 |
Note: Goods and Service Tax (GST) will be levied on all prescribed fees and charges at applicable rates.
Security Deposit
A one-time security deposit is required to cover potential risks associated with the FASTag. This deposit is refundable upon cancellation of the FASTag.
Additional Charges
Important Notes
To activate your Canara Bank FASTag, follow these steps:
To recharge your Canara Bank FASTag, you can use the following methods:
To manage your Canara Bank FASTag account, you can check the balance through various methods. Below are the ways you can check your FASTag balance:
Service | Method | Details |
Check FASTag Balance | Missed Call Service | Dial 8886610360 from your registered mobile number to receive an SMS with your balance. |
Customer Care Helpline | Call 1800-103-3568 for FASTag balance inquiries. | |
Online Portal | Visit Canara Bank FASTag Portal and log in to check your balance. |
Canara Bank offers dedicated customer support for any issues or questions you may have about your FASTag. The following are the contact details for customer care:
The following table explains how to check your FASTag balance and how to contact customer service for any questions about your Canara Bank FASTag.
Service | Method | Details |
FASTag Customer Care Helpline | Phone | Call 1800-103-3568 (available 24/7) for FASTag support. |
Email | Email canarafastag@tollplus.com for assistance regarding FASTag. | |
General Customer Care | Phone | Call 1800-1030 (24/7) for general inquiries. |
Email | Email canarafastag@viaplus.com for general FASTag-related queries. | |
NHAI Toll-Free Number | Phone | Call 1033 for issues at toll plazas or FASTag operations. |
Canara Bank Contact Us | Phone/Online | Visit Canara Bank Contact Us Page for further support. |
Canara Bank's FASTag is a convenient and effective alternative for toll payments on national highways, with various advantages for vehicle owners. Customer support is critical in supporting individuals who have any questions or problems. Canara Bank offers a variety of support channels, including a dedicated helpline and email addresses for FASTag-related issues. In the event of a difficulty at a toll plaza, the
National Highways Authority of India (NHAI) toll-free number is also accessible to address any complaints.
Overall, Canara Bank's FASTag system provides a comprehensive toll payment solution backed by a strong customer care network. It assures rapid and cashless toll transactions while providing a variety of ways to monitor your account and get support. By following the easy processes indicated above for application, activation, recharge, and balance checks, users can improve their travel experience, making it smoother and more efficient.
1. What will happen if I pass a toll plaza with an inadequate Canara Bank FASTag balance?
The system will not let you travel through a toll plaza if your FASTag balance is insufficient. To prevent more trouble, you will need to recharge your FASTag and pay the toll in cash or another way.
2. Is it possible to connect more than one car to a single Canara Bank FASTag account?
No, a single vehicle is associated with each FASTag. You will have to create a new FASTag account for every extra vehicle.
3. Is it possible to move my Canara Bank FASTag to another car?
Yes, you can seek a re-issue of your FASTag by submitting the required vehicle registration documents and a request to link the new vehicle to your current FASTag account if you have sold your car or need to transfer it to a new one.
4. How long does it take to receive my Canara Bank FASTag after applying online?
Depending on your location, you should receive your FASTag within 5-7 business days after submitting your online application.
5. Can I use my Canara Bank FASTag for multiple tolls across different states?
Yes, it is valid at all National Highways Authority of India (NHAI) toll plazas across the nation, making it functional across different states.
6. Is there a limit to how many times I can recharge my Canara Bank FASTag?
No, there is no restriction on how many times you can recharge your FASTag. You can recharge it as often as necessary, depending on your usage.
7. Can I apply for a Canara Bank FASTag without having an account with the bank?
Yes, you can apply for a Canara Bank FASTag without having an existing account with the bank. You will be required to produce the proper vehicle documentation and identity.
8. How can I view the transaction history for my Canara Bank FASTag?
To access your FASTag transaction history, log in to the Canara Bank FASTag online or use the mobile app. Transaction information is available for all toll payments made with your FASTag.
9. What do I do if my Canara Bank FASTag is damaged?
If your FASTag is damaged, you can get a replacement from any Canara Bank branch.
