How to Cancel AutoPay in GPay — Simple Steps to Stop Automatic Payments

GPay is used by Dev to pay for an OTT platform, with AutoPay also set during the purchase. Now, he is seeking to end the agreement. That’s what he did in four particular steps:

1. Open GPay: Dev opened the Google Pay app on his phone.
    
2. Go to Payments: He tapped on "Payments" at the bottom.
    
3. Find Subscriptions: He scrolled down and selected "Subscriptions."
    
4. Choose the OTT Plan: He picked the OTT subscription he wanted to cancel.
    
5. Turn Off AutoPay: He clicked "Cancel Subscription" and confirmed.

That’s it! Dev successfully stopped AutoPay for his OTT subscription.

What is AutoPay in GPay?

With AutoPay in Google Pay (GPay), you don’t have to approve every time your subscription is renewed. It records your payment method (such as a debit card or Unified Payments Interface) and bills you when your subscription is renewed.

Example:

Dev subscribed to Disney+ Hotstar using GPay. He set up AutoPay so he wouldn’t forget to watch his favourite programmes. Each month, GPay took care of the subscription without Dev needing to take action. 

He decided later that he no longer wanted his subscription. The next step was to turn off AutoPay since he didn’t want to be charged again.

How AutoPay Works:
 

It can be useful to set up AutoPay, but you need to check your statements and make sure you’re not charged too much. Review your profiles in GPay to identify subscriptions to use and to cancel those you don’t require.

Steps to Cancel AutoPay in GPay

Dev arranged his Netflix subscription on GPay and enabled AutoPay. Now, he wants to make sure that payments do not come out automatically. Here’s the process he used for this purpose:

Simple Steps to Cancel:
 

What Happened Next?
 

• Netflix worked until the current billing period ended.
   
• No more money was taken from Dev's account.
   
• Dev got a confirmation email from GPay.

Important Notes:
 

1. Cancelling stops future payments but doesn't give refunds.
    
2. Some subscriptions might need to be cancelled directly on the service's website.
    
3. Always check your bank statement after cancelling.

Dev realised it only took a short time to stop the payments. He won’t have to appear in court for charges until at least next month.

Remember: If you do not find the subscription on GPay, check it through the provider’s app or website.

What Happens After Cancelling AutoPay?

Dev cancelled his Disney+ Hotstar AutoPay in GPay. Here's what happened next:

After Cancellation Effects:
 

Example Timeline for Dev:
 

• June 1: Dev cancels AutoPay (his billing date is June 5).
   
• June 5: The last automatic payment happens.
   
• July 5: No payment taken - service stops working.

Important Notes:
 

1. You keep the service until your paid period finishes.
    
2. Cancelling only stops future payments.
    
3. Check your email for confirmation from GPay.

Dev was happy the charge wouldn’t happen, so he went ahead and enjoyed Disney+ up to the end of his paid period.

Remember: To get the service after your free trial ends, you’ll have to resubscribe. Stopping AutoPay does not remove your account details.

What If You Can’t Cancel AutoPay?
 

Dev went to GPay to turn off AutoPay on Spotify, but couldn’t locate the option. This is what he ended up doing:

Solutions When Cancelling Fails:
 

Key Steps Dev Took:
 

1. Checked Spotify account settings.
    
2. Emailed Spotify support when stuck.
    
3. Called his bank to stop automatic payments.

Important Notes:
 

• Some services must be cancelled through their website/app.
   
• Banks can help block payments if needed.
   
• Always keep cancellation confirmation emails.

Dev finally stopped his payments by going directly to Spotify. Remember, if GPay doesn't work, try the service provider directly.

Conclusion

After learning how it all worked, Dev managed to handle his AutoPay subscriptions through GPay. Cancelling his Disney+ Hotstar subscription was simple. He opened the Spotify app instead of GPay when he noticed his Spotify subscription couldn’t be cancelled there. Dev discovered three things: review GPay and the service app for updates, get a refund depending on when payments are processed, and services until your registration period is up. 

Now, Dev knows he can handle his subscriptions, especially since cancelling AutoPay payments is possible from GPay or by talking to the company. He keeps all of his confirmation messages to have proof and regularly views his bank statements. 

Especially, Dev recognised that although AutoPay saves him time, he often needs to go over his subscriptions to guarantee he is not wasting money on things he stopped using. Because of this, Dev is in charge of his bills and is not charged for services he never used.

FAQs

How do I know if I have AutoPay enabled?

Check the "Subscriptions" section in GPay under Payments. If you see any active services with automatic renewal, AutoPay is on.

Will I get a refund if I cancel AutoPay?

No, cancelling stops future payments only. You won’t get your money back for the current billing period.

Can I pause AutoPay instead of cancelling?

Some services allow pausing, but most require full cancellation. Check the app or website of the service you subscribed to.

What if the subscription doesn’t appear in GPay?

Try cancelling directly through the service provider’s app or website (like Netflix or Spotify).

Why is money still being taken after I cancelled?

If payments continue, contact the service provider or your bank to block future transactions.

Will my service stop immediately after cancelling?

No, you keep access until the current billing cycle ends (e.g., if you paid monthly, it works till month-end).

Do I need to delete my account after cancelling AutoPay?

No, cancelling AutoPay only stops payments. Your account stays active unless you delete it separately.

Can I restart AutoPay later?

Yes, just resubscribe through GPay or the service provider, and AutoPay will turn on again.

What if the "Cancel" button is missing in GPay?

Some subscriptions must be cancelled through the service’s app or website, not GPay.

How do I stop all AutoPay subscriptions at once?

GPay doesn’t have a "cancel all" option. You must turn off each subscription one by one.

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.