Standard Chartered Bank Customer Care Number: Complete Guide

Key Takeaways
 

• Standard Chartered Bank provides quick assistance to customers through Standard Chartered Bank Customer Care.
   
• If you know the correct Standard Chartered Bank Customer Care number, then you can easily get a resolution to your queries.
   
• The grievance process of the Standard Chartered Bank follows 3 escalation levels, which are followed by the RBI Ombudsman scheme, if your issue is not resolved.

Standard Chartered Bank customer care number is a dedicated helpline that helps customers resolve queries and report issues without visiting a branch. It works as a direct link between the bank and its customers, offering timely assistance for everyday needs and emergencies.

Suppose Neha has a Standard Chartered credit card with a balance of ₹50,000. One day, she noticed two unauthorised transactions of ₹7,500 each. She dialled 18002586465 Standard Chartered Bank Phone Banking Customer Care Number, for instant assistance.

This quick action not only safeguards her money but also brings peace of mind. In this blog, we will explore different types of Standard Chartered Bank Customer Care Numbers. 

Standard Chartered Bank Customer Care Numbers Phone Banking

If you have an account with Standard Chartered Bank, then you should know about their customer care numbers that cover general queries, loans, credit cards, and emergencies. 

Personal Banking Helpline Numbers

From 21 September 2020, Standard Chartered’s phone banking operates between 8:00 a.m. and 8:00 p.m.. Essential services such as reporting a lost card, blocking unauthorised transactions, raising charge disputes, or placing stop-payment instructions remain active around the clock. For quick support, customers can also use the self-service options on sc.com/in.

The following table lists the Standard Chartered Bank customer care personal banking helpline numbers:
 

The above-mentioned table provides you with the Standard Chartered Bank Customer Care Number, which you can easily contact whenever you have a query or an emergency.

Premium Banking Helpline: 24 Hours Contact Centre

Standard Chartered Bank also has a premium banking helpline, which you can contact 24 hours a day in case of need. The following table lists these Standard Chartered Bank Customer Care Numbers:
 

The above-mentioned table lists the city-wise Standard Chartered Bank Customer Care Numbers, which you can easily contact whenever required.

Priority Banking Helpline: 24 Hours Contact Centre

Standard Chartered Bank also has a priority banking helpline, which you can contact 24 hours a day in case of need. The following table lists these Standard Chartered Bank Customer Care Numbers:
 

The above-mentioned table lists the city-wise Standard Chartered Bank Customer Care Numbers, which you can easily contact whenever required.

Business Banking Helpline

You can also contact the Standard Chartered Bank Customer Care Number in case you need assistance with business banking. The following table lists the helpline number:
 

The above-mentioned table lists the city-wise Standard Chartered Bank Customer Care Numbers, which you can easily contact whenever required.

NRI Banking Help Centre

You can also contact the Standard Chartered Bank Customer Care Number in case you need assistance with international business banking. The following table lists the Standard Chartered Bank Customer Care Number:
 

The above-mentioned table lists the city-wise Standard Chartered Bank Customer Care Numbers, which you can easily contact whenever required.

Bonus Tip: You might be interested in knowing that the NRI Banking Help Centre of the Standard Chartered Bank works 24*7. 

Corporate, Institutional, And Commercial Banking

You can also contact the Standard Chartered Bank Customer Care Number in case you need assistance with corporate, institutional, and commercial banking. The following table lists this information:
 

The above-mentioned helplines make sure that businesses and institutions get specialised support without delay.

Investor Grievance Escalation Matrix - Custodian Clients

This is only applicable for NSDL DP ID – IN301524 & CDSL DP ID – 15500; any other type of complaint will not be entertained. In case of queries or grievances, please reach out to the designated contacts below.
 

If your concern remains unresolved or you are dissatisfied with the response, you may escalate further by lodging a complaint with the following regulators:

• NSDL: NSDL Complaints Portal
   
• CDSL: CDSL Grievances Portal
   
• SEBI: SCORES – SEBI Complaint Portal

You need to quote your Complaint Reference Number when raising an issue on the Depository or SEBI SCORES portal.

Standard Chartered Bank Grievance Redressal Process

Standard Chartered follows a clear grievance process to ensure all issues are resolved fairly. The process works in three escalation levels, followed by the RBI Ombudsman scheme if the issue still remains unresolved. The following table highlights this: 
 

If you follow this step-wise grievance redressal process, then you can get your complaint addressed at the right level. The Bank has put clear timelines in place to make the resolution process more transparent and reliable.

Bonus Tip: Do you know Zaggle has partnered with the Standard Chartered Bank to launch prepaid card solutions that streamline corporate spending? Such partnerships often influence financial service indices, helping investors track innovation-driven growth in digital payments and expense management.

Conclusion

The Standard Chartered Bank customer care number acts as a lifeline for everyday banking as well as emergencies.

You can contact the Standard Chartered Bank customer care number for essential services such as reporting a lost card, blocking unauthorised transactions, raising charge disputes, or placing stop-payment instructions.

The structured grievance redressal process further assures transparency and accountability, giving customers confidence that their concerns will be resolved fairly.

If you know the correct Standard Chartered Bank customer care number, then you can manage banking issues more effectively and enjoy a seamless banking experience.

FAQs

1. What are the limitations of a Standard Chartered bank account?

Some accounts may have higher minimum balance requirements and limited free transactions compared to public sector banks.

2. Who is the CEO of Standard Chartered?

Globally, the Group Chief Executive is Bill Winters. In India, the CEO is Zarin Daruwala.

3. Which is bigger, Standard Chartered or HSBC?

Globally, HSBC is larger in terms of assets and operations, while Standard Chartered has a stronger presence in Asia and Africa.

4. Can I open a Standard Chartered Bank account online?

Yes, you can apply online through the bank’s official website or mobile app with digital KYC.

5. What are the benefits of a Standard Chartered Bank account?

Customers enjoy international banking expertise, digital banking facilities, global debit cards, priority banking services, and access to loans and wealth management solutions.

6. Which bank is 100% government bank?

State Bank of India (SBI) is the largest bank fully backed by the government.

7. Which bank is Sachin ambassador of?

The Bank of Baroda has appointed the cricket legend Sachin Tendulkar as its global brand ambassador.

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.