PNB Credit Card Customer Care: Helpline Number & Support Details

Punjab National Bank provides 24-hour credit card customer care numbers, which are 1800 180 2345 or 0120-4616200. When there are any issues related to a credit card, one can contact PNB customer service through these numbers. Punjab National Bank also facilitates multiple other options for people for credit card-related queries or issues, like email and other complaint services. In this blog, we will learn about Punjab National Bank credit card customer care in detail.

Key Insights 

• Punjab National Bank provides credit card customer care services for credit card-related queries and issues.
   
• Punjab National Bank credit card holders can get help by email by writing to creditcardpnb@pnb.bank.in.

How to contact Punjab National Bank’s credit card customer care? 

Punjab National Bank provides two dedicated numbers for credit card-related issues or queries.

Here is the list of PNB credit card customer care numbers: 

1. 1800 180 2345 

2. 0120-4616200

Hence, these are the Punjab National Bank credit card numbers for credit card-related issues. 

What are the other customer care services provided by the Punjab National Bank for credit cards?

They have many digital and other ways for customers to get in touch that are convenient for them.

1. Email Support 

You can email the Punjab National Bank Credit Card Customer Care Team at creditcardpnb@pnb.bank.in.

2. SMS Banking 

You can send a message to 7092200200 for credit card-related services.

Here is the list of SMS formats:

Hence, this is how you will approach the credit card customer care of Punjab National Bank.

3. CGRMS form

One can lodge a complaint through Punjab National Bank’s CGRMS complaint form by mentioning your complaint related to a credit card. 

Here are the steps to raise a complaint: 

• Visit the official Punjab National Bank website. 
• Click on customer care services. 
• Click on the ‘How Do I’ option.
• Select the 'Lodge a complaint’ option
• Select the option ‘Complaint (branch, level, service related, etc)’.
• The CGRMS form page will open.

Hence, these are the steps to raise the complaint through the CGRMS form.

Conclusion 

Punjab National Bank provides multiple channels for credit card users to get support in resolving their issues. You can quickly contact Punjab National Bank Credit Card Customer Care by phone, email, SMS, or other complaint services. It is important to check the official numbers provided by the Punjab National Bank before reaching out to customer care services. 

FAQs 

Should I consider PNB as a public sector bank? 

Yes, it is considered a public sector bank.

Does Punjab National Bank provide different customer care services for debit cards and credit cards?