PNB Credit Card Customer Care: Helpline Number & Support Details

Key Insights 

• PNB Credit Card Customer Care has a toll-free helpline that is open 24 hours a day, and 7 days a week. The local line is 0120-4616200 which can be used for credit card help.
   
• PNB credit card holders can get help with email by writing to creditcardpnb@pnb.co.in.
   
• PNB credit card holders from other countries can call +91 8447706400 or +91 8447741369 for help.
   
• PNB credit card holders can use the PNB Genie mobile app to check their balances, block their cards, and manage their transactions.

Punjab National Bank (PNB) makes sure that its customers can always use their credit cards by providing quick help and clear communication. 

Suppose you see a ₹5,000 transaction on your credit card statement that you don’t remember making. You can call PNB’s toll-free helpline 1800 180 2345 right away instead of panicking. 

The representative will block your card immediately, register your complaint, and give you a reference number to track the issue. You’ll also receive updates through SMS or email from PNB Credit Card Customer Care until the matter is resolved. This quick response helps you stay protected and worry-free.

PNB Credit Card Customer Care has a lot of ways to help you, like phone lines, online forms, and app-based tools. This makes sure that your credit card experience is always safe and smooth.

PNB Credit Card Customer Care Numbers

It's a good idea to know the right number for your question before you call. PNB Credit Card customer care provides special numbers for general questions, emergencies, and international customers, so help is always just a call away.

Here are the country-wise International Toll-Free Numbers for NRI Customers:
 

Save these numbers for the helpline on your phone. This makes sure that you can get in touch with PNB Credit Card Customer Care right away when you need it most.

Other Ways to Contact PNB Credit Card Customer Care

PNB Credit Card Customer Care offers more than just phone support. They have many digital and other ways for customers to get in touch that are comfortable for them.

Email Support 

If you want to talk to someone in writing or have a question that isn't urgent, you can email the PNB Credit Card Customer Care Team at creditcardpnb@pnb.co.in.

You can also send feedback or complaints through the official PNB Contact Page.

SMS Banking 

Text them from your registered mobile number to 7092200200 with PNB's SMS Banking, and you can do basic credit card tasks right from your phone. To send SMS commands. Some common uses are:

• Checking the balance and due dates for payments.
• Asking for mini-statements.
• Getting alerts right away when a transaction happens.
• Blocking cards if there is suspicious activity.

SMS Banking is fast, safe, and doesn't need an internet connection. It is great for people who wish to contact PNB Credit Card Customer Care and are always on the go. It is helpful for people residing in areas with poor network coverage.

Mobile App Support 

The PNB Genie App lets you manage all of your digital credit cards in one place. PNB Credit Card Customer Care Mobile App support works on both Android and iOS devices.

• View account statements and transaction summaries: The app gives you complete transparency and control over your spending by enabling you to view detailed statements and transaction history at any time.

• Pay your bills and view your payment history: The app allows you to easily pay with your credit card and look at past transactions to monitor all paid and unpaid balances.

• Apply for add-on cards: Customers can quickly request extra or add-on credit cards for family members without having to go to a branch through the app.

• Block or replace lost or damaged cards instantly: If your card is lost or stolen, you can use the app to block it right away and request a replacement in a matter of minutes.

The PNB Genie app puts banking at your fingertips, so you don't have to call or go to a branch as often, and it keeps your data safe. It is a very good option to get your issues resolved from PNB Credit Card Customer Care.

Quick Tips Before Calling PNB Credit Card Customer Care

Be ready before you dial. This will help you save time and ensure that the issue is resolved more quickly. Here are some crucial pre-call tips to follow while contacting PNB Credit Card Customer Care:

• Prepare the details: Keep your customer ID and credit card close at hand.
• Be Aware of Your PIN: Your card PIN or MPIN may be needed for verification.
• Explain clearly: To get assistance more quickly, explain your issue in plain terms.
• Request a Reference ID: Keep track of your service request number at all times.
• Follow up: Use PNB Grievance Redressal to escalate it if it remains unresolved.

It is easier to talk with PNB Credit Card Customer Care representatives by following these quick tips, which result in a faster resolution of issues.

Bonus Tip: Use the “Chat Support” feature on the PNB Genie app if you've ever experienced long call wait times. It will connect you with a virtual assistant who can assist you with credit card-related issues right away.

Conclusion 

PNB makes it simple for credit card users to get support in resolving their issues. You can quickly contact PNB Credit Card Customer Care by phone, email, SMS, or the PNB Genie App without going to a branch. Check the helpline numbers on their official website and look for any suspicious activity on your account to detect fraud.     

FAQs 

1. Is it possible to contact PNB credit card customer care via social media?

Yes, PNB is active on reputable websites like Facebook and Twitter. You can get updates or voice simple concerns, but avoid disclosing private information.

2. Does PNB offer credit card support through WhatsApp Banking?

Yes. Use PNB's official WhatsApp number, +91 9264092640, to safely check balances, account information, and a few other card-related services. 

3. Can I request a credit limit increase on my PNB credit card?

Yes. You can request a limit increase through the PNB Genie app or by contacting customer care (1800 180 2345)  with your latest income proof.

4. How can I raise a complaint if my issue isn’t resolved by customer care?

You can escalate it to PNB’s Grievance Redressal Cell or contact the Principal Nodal Officer through the official grievance redressal page on pnbindia.in.

Q5. Can I block my credit card through PNB Credit Card customer care?

Yes, call 1800 180 2345 immediately and ask the representative to block your card. You’ll get a confirmation message once it’s done.

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.