Key Insights 
 

1. You can check how to update KYC in Airtel Payment Bank through offline and online channels, such as the mobile app and Airtel Store.
    
2. Required documents for KYC updates in Airtel Payment Bank, such as  Aadhaar card, PAN card, and more.
    
3. There are guidelines for the Airtel Payment Thank app that help you update your KYC documents from anywhere.

 Airtel payment allows you to transfer money from one account to another and more, but if you use Airtel payment bank features, you have to complete KYC.

Airtel Payment Bank offers exciting financial services to the public, which help you save your money with interest. However, the first and most essential step is to update your KYC (Know Your Customer) details.

Let’s understand how Airtel Payment Bank KYC Update helps Devam.

Devam opened an Airtel Payment Bank account, but it is pending because his documents have not been updated in the Airtel Payment Bank system. 

Devam calls the customer care number at 1800-23400.

Devam: Hi, my Airtel Bank account is pending due to a KYC Update. What can I do now?

Customer Care: Sir, don't worry. You can update your Airtel Bank KYC online through Net Banking, mobile banking, SMS banking, or by visiting our website support, and you can also visit a branch. 

Devam updates his KYC through net banking, and now he is able to utilise the benefits of his Airtel Bank Account.

Channels for Airtel Payment Bank KYC Update 

Some channels allow you to update your KYC in Airtel Payment Bank, which helps you avoid being restricted in your Airtel Payment Bank Account. Here are the channels to update your KYC in Airtel Bank:
 

Individual customers can use both offline and online channels to update their Airtel Payment Bank KYC information. 

Bonus Tip: Do you know? The OTP-based e-KYC takes only 2-3 minutes to update your KYC in Airtel Bank.

Required Documents for Airtel Payment Bank KYC Update

To update your KYC in Airtel Payment Bank, you need to submit certain documents that will help you update your KYC and enjoy the exciting features of Airtel Payment Bank. Here are the required documents for updating your Airtel Payment Bank KYC:
 

These are the documents you need to provide to update your KYC in Airtel Payment Bank.

Bonus Tip: You can also learn about the penal interest and how you calculate it in Airtel Payment Bank.

Step-by-Step Process for Airtel Payment Bank KYC Update

If you don’t know how to update your KYC, then you don’t need to worry because we provide you with a step-by-step process for updating your Airtel Payment Bank KYC.

Airtel Payment Bank KYC update through the Airtel App

1. Open the Airtel Thanks app and sign in to your account.
2. Go to the “Savings Bank Account Re-KYC” section.
3. Select your nationality, enter your mobile number, and tap “Send Code” to get an OTP.
4. Enter the OTP you received on your registered mobile number.
5. Type in your Aadhaar and PAN numbers.
6. Tick the box to consent to Aadhaar-based e-KYC.
7. Consent to your details being downloaded from CKYC CERSAI and confirm them.
8. Complete a liveness check, such as reading out information for the video KYC process, to verify your identity and location.
9. Pay using your UPI from another bank account to complete the process.

This is the process of the Airtel payment bank KYC update through the Airtel app.

Visit the Airtel Payment Bank Branch
 

1. Go to an Airtel store or outlet
2. Tell them about the KYC update, and they will help you.
3. These locations offer services like opening accounts, transferring money, and paying bills. Please make the necessary changes.

You can follow these steps to update your KYC in Airtel Payment Bank. If you are not comfortable with the online process, you can follow the offline method instead.

Conclusion

KYC is the most crucial part of a financial institution; without KYC, you cannot open an account, a demat account, or even use a debit or credit card.

However, Airtel Bank offers both online and offline processes for updating KYC. You simply need to submit some documents, and you will be eligible for Airtel Bank's exciting features.

FAQs

What should I do if my KYC documents are rejected?

If your documents are rejected, review the lender’s feedback, address any issues, and resubmit the documents.

Is Airtel using my Aadhaar KYC without consent? (Reddit)

Airtel was accused of using Aadhaar e-KYC to open payments bank accounts without getting customer consent. As a result, the UIDAI temporarily suspended its e-KYC license. Airtel now says its process is consent-based and follows regulations, but this incident highlights past use of Aadhaar data without clear permission.

What questions does Airtel Payment ask for KYC? (Reddit)

At the first stage of submitting your information, either online or on paper, you do not need to answer personal or opinion-based questions. You only need to give details that can be verified with official records or documents.

What is Airtel KYC? (Quora)

KYC, or Know Your Customer, is how Airtel checks your identity. You need to complete KYC if you want a new SIM card, to open an Airtel Payments Bank account, or to apply for a personal loan.

How convenient is Airtel Payment Bank’s Video KYC? (Quora)

Airtel Payment Bank’s Video KYC makes things easier for customers. It is fast, secure, and paperless, so you can finish the process in just a few minutes from anywhere in India with the Airtel Thanks App.

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.