Nitin is a small businessman who handles 70 to 100 transactions daily. One day, he needed to check his bank balance after spending money on:

Shopping: ₹18,963
Bill Payment: ₹3,432
Dinner with Clients: ₹9,765

Nitin was concerned about his account balance. However, Bandhan Bank’s Customer Care service helped him check it instantly.

How did Bandhan Bank Customer Care help Nitin?

Nitin simply called Bandhan Bank’s 24/7 Customer Care number and followed the instructions. Within seconds, he received his updated balance.

Nitin’s Expense Calculation

Expense	Amount
Shopping	₹18,963
Bill Payment	₹3,432
Dinner with Client	₹9,765
Total Spent	₹32,160

If Nitin had ₹50,000 in his account before spending, his remaining balance would be:
₹50,000 – ₹32,160 = ₹17,840

Why Bandhan Bank Customer Care is Helpful?

Quick balance check: No need to visit a branch.
24x7 Support: Help is available anytime, day or night.
Easy Banking: Manage transactions without stress.

Nitin says, “Bandhan Bank Customer Care has been invaluable for my business!”

Read More – Post Office Customer Care Number

Bandhan Bank Customer Care Numbers - Quick Summary Table

Service	Customer Care Number	Availability
General Queries (Toll-Free)	1800-258-8181	24x7
Credit Card Support	033-6633-3333	24x7
Personal Loan	033-4090-2222	24x7
NRI Customer Care	1800-258-8181	Mon-Sat
Lost and Stolen Card	033-6609-6709	Immediate
WhatsApp Banking		24x7

Detailed Indian Overseas Bank Customer Care Numbers By Service

A General Customer Support

Nitin, a small businessman, handles 70–100 daily transactions. Occasionally, he needs quick banking support. Bandhan Bank’s Customer Care assists him through:

Toll-free number (1800-258-8181) – No call charges; ideal for balance checks and general queries.
Chargeable Number (033-66090909) - Recommended for urgent issues when the toll-free line is busy.

When Should Nitin Call Customer Care?

To check his account balance after big expenses.
To report a lost card or fraudulent transaction.
For help with net banking or mobile banking issues.

How Bandhan Bank’s Customer Care Helped Nitin?

Transaction	Amount
Starting Balance	50000
Total Expenses	32160
Remaining Balance	17840

Nitin called Bandhan Bank’s toll-free number (1800-258-8181) and got his balance in seconds.

Why Nitin Trusts Bandhan Bank Customer Care?

24x7 Support: Help anytime, even at night.
Quick Solutions: No branch visits are needed.
Secure & Reliable: Safe banking for businessmen.

For urgent issues, Nitin uses the chargeable number (033-66090909). Bandhan Bank’s customer care keeps its business smooth and stress-free.

Bandhan Bank Credit Card Customer Care

Nitin regularly uses his Bandhan Bank credit card for business expenses. One day, he required assistance and contacted the bank’s credit card customer care team on 1800-258-8181 (toll-free).

How Bandhan Bank Helped Nitin?

Card Activation

Nitin got his new credit card.
Called customer care to activate it.
Followed simple IVR steps.
The card was ready to use in 2 minutes.

Checking Credit Limit

Nitin's current limit: is ₹1,00,000.
He needed more limits for business purchases.
Customer care explained the limit increase process.
Submitted the required documents online.

Lost Card Emergency

When Nitin lost his card during travel.
He immediately called the 24/7 helpline.
The card was blocked within 5 minutes.
New card delivered in 3 working days.

Nitin's Credit Card Usage

Transaction Type	Amount
Current Limit	₹1,00,000
Business Purchase	₹65,000
Available Limit	₹35,000
Requested Increase	+₹50,000

Why does Nitin Prefer Bandhan Bank Credit Card?

24/7 customer support for emergencies.
Quick resolution for card issues.
Simple process for the limit increase.
Fast replacement if the card is lost.

For credit card help, Nitin calls:
Bandhan Bank Credit Card Helpline: 1800-258-8181 (toll-free)

The customer care team helps Nitin manage his business expenses smoothly without any stress.

Personal Loan & Home Loan Customer Care

Nitin took a home loan of ₹25,00,000 and a personal loan of ₹5,00,000 from Bandhan Bank for his business needs. He regularly uses Bandhan Bank Loan Customer Care at 1800-258-8181 for all loan-related queries.

How Bandhan Bank Helped Nitin?

Loan Application Tracking

Nitin applied for a loan online.
Called customer care to check the status.
Got real-time updates on approval.
The loan was disbursed in 3 working days.

EMI Payment Queries

Home Loan EMI: ₹22,500 per month.
Personal Loan EMI: ₹11,250 per month.
Customer care explained the EMI calculation.
Set up auto-debit for timely payments.

Foreclosure Request

Nitin wanted to close his loan early.
Customer care explained foreclosure charges.
Calculated final payment amount.
Guided through the online foreclosure process.

Nitin’s Loan Details

Loan Type	Amount	Tenure	EMI
Home Loan	₹25,00,000	15 years	₹22,500
Personal Loan	₹5,00,000	5 years	₹11,250
Total EMI			₹33,750

Why Nitin Likes Bandhan Bank Loan Services?

Single number for all loan queries.
Clear explanation of EMI calculations.
Helpful foreclosure guidance.
Quick response to application status.

For loan assistance, Nitin calls:
Bandhan Bank Loan Helpline: 1800-258-8181 (toll-free)

Bandhan Bank NRI Customer Care

Nitin is an NRI businessman who moved to Dubai. He uses Bandhan Bank NRI Services to manage his Indian finances. When he needed help, he contacted Bandhan Bank NRI Customer Care.

How Bandhan Bank Helps Nitin?

International Banking Support

NRI Toll-Free Number (UAE): 800-035-70264
Global Helpline: +91-33-66090909 (chargeable)
Email Support: nri@bandhanbank.com

Key Services Used by Nitin

Account Balance Check
- Called the UAE helpline for an instant balance
- Got an SMS with the current account status
Fund Transfer Query
- Wanted to send ₹2,00,000 to India
- Customer care explained the NRO account transfer process
- Confirmed exchange rate: 1 AED = ₹22.50
Fixed Deposit Renewal
- Had ₹5,00,000 FD maturing
- Used the callback service for renewal instructions
- New FD created at a 7.25% interest rate

Nitin's NRI Banking Details

Transaction	Amount	Converted to ₹ (1AED=22.50)
Monthly Salary	₹10,000	₹2,25,000
India Transfer	₹8,888	₹2,00,000
Account Balance	₹50,000	₹11,25,000

Why does Nitin Prefer Bandhan Bank NRI Services?

24/7 international helpline support
Quick email responses within 4 hours
Free callback service for detailed queries
Local UAE number for easy access

For NRI banking help:
Bandhan Bank NRI Helpline (UAE): 800-035-70264
Global Number: +91-33-66090909

Nitin can manage his Indian finances smoothly from Dubai with Bandhan Bank's NRI support.

Emergency Services (Lost/Stolen Card, Fraud Report)

Nitin lost his Bandhan Bank debit card while traveling. He immediately took these steps to protect his money:

Emergency Actions Taken by Nitin

Immediate Call to Customer Care
- Dialed 24/7 helpline: 1800-258-8181 (India) / +91-33-66090909 (overseas).
- Selected "lost card" option in IVR menu.
- The card was blocked within 3 minutes.
Fraudulent Transaction Check
- The last 3 transactions verified:
- ₹2,500 at the supermarket (genuine).
- ₹15,000 online payment (fraudulent)
- ₹7,800 fuel purchase (genuine)
Hotlisting Process
- The customer care executive initiated hotlisting.
- Received SMS confirmation of card blocking.
- New card dispatched within 24 hours.

Nitin's Account Protection Steps

Action	Time Taken	Result
Card Blocking	3 minutes	Immediate freeze
Fraud Report	10 minutes	₹15,000 transaction reversed in 48 hours
New Card Delivery	3 days	Activated via mobile banking

Important Numbers for Emergencies

India Toll-Free: 1800-258-8181
Overseas: +91-33-66090909
SMS "BLOCK <last 4 digits>" to 56161800

Why Nitin Trusts Bandhan Bank Emergency Services?

24/7 instant card blocking
Quick fraud resolution
Simple hotlisting process
Fast card replacement

Nitin's quick action and Bandhan Bank's prompt response saved him from financial loss.

Other Ways to Contact The Bandhan Bank Customer Support

Nitin uses different ways to contact Bandhan Bank customer support for his business banking needs. Here are all the options he uses:

1. WhatsApp Banking

Saved Bandhan Bank WhatsApp number: +91-8274094000
Sent "Hi" to register
Check the balance by typing "BAL"
Gets a mini statement by typing "STMT"

2. Email Support

Priority queries: prioritycare@bandhanbank.com (24-hour response)
General queries: customercare@bandhanbank.com (48-hour response)
Nitin emailed about a wrong debit - and got a reply within 6 hours

3. SMS Banking

Registered mobile sends SMS to 56161800
Commands Nitin uses:
- "BAL" for balance
- "BLOCK 1234" to block the card (last 4 digits)
- "STMT" for the last 5 transactions

4. Live Chat/Chatbot

Available on the Bandhan Bank website and mobile app
Type "agent" to talk to a real person
Gets instant answers to common questions

5. Social Media Support

Twitter: @BandhanBank_Help
Facebook: @BandhanBankOfficial
Nitin DM'd on Twitter - got a response in 2 hours

Also Read – TVS Credit Customer Care Number

Bandhan Bank Grievance Redressal Process

Nitin had a problem with an unauthorized transaction of ₹12,500 in his account. He followed Bandhan Bank's grievance process to resolve it:

Level 1: Customer Care (First Attempt)

Called Bandhan Bank helpline: 1800-258-8181
Registered complaint on July 10, 2023
Got complaint number: BNBKN12345678
Promised resolution in 3 working days

Level 2: Nodal Officer (When Unresolved)

After 5 days, no solution came
Emailed nodal officer: nodal.officer@bandhanbank.com
Include the complaint number and details
Received a response within 48 hours
₹12,500 credited back on July 18, 2023

Level 3: Banking Ombudsman (Last Option)

If still unhappy after 30 days
Can complain to the Banking Ombudsman
Website: www.rbi.org.in
Toll-free: 14448

FAQs on Bandhan Bank Customer Care

1. Why is my Bandhan Bank account opening taking more than 15 days?
Account opening delays usually happen due to pending KYC verification, incomplete documents, or high workload at the branch. If address or identity checks take longer than expected, the process may exceed the usual timeline. Following up with the branch or customer care can help speed things up.

2. What is Bandhan Bank?

Bandhan Bank is an Indian private sector bank licensed by the RBI. It started as a microfinance institution and now offers savings accounts, loans, fixed deposits, cards, and digital banking services across the country.

3. Can bank customer care ask for my account number and name?
Yes, bank customer care may ask for your account number and registered name for basic verification. However, they should never ask for your ATM PIN, OTP, CVV, or net-banking passwords. Sharing such details can lead to fraud.

4. What do customers say about Bandhan Bank’s service experience?
Customer feedback is mixed. Some users appreciate the interest rates and branch reach, while others report slow customer support and issues with digital services. Experiences can vary depending on location and type of account.

5. What is the general opinion on Bandhan Bank as a stock?

Investor opinions are divided. Some see long-term potential due to expansion and restructuring, while others are cautious because of asset quality and past performance concerns. Sentiment varies based on risk appetite.

6. What recent service charge changes has Bandhan Bank announced?
Bandhan Bank has revised certain service charges effective December 1, 2025. These include changes related to minimum balance penalties and transaction fees. Customers are advised to review the updated charges to avoid unexpected costs.