Bandhan Bank Customer Care Number: Helpline & Support

Nitin is a small businessman who handles 70 to 100 transactions daily. One day, he needed to check his bank balance after spending money on:
 

• Shopping: ₹18,963
   
• Bill Payment: ₹3,432
   
• Dinner with Clients: ₹9,765
   

Nitin was concerned about his account balance. However, Bandhan Bank’s Customer Care service helped him check it instantly.

How did Bandhan Bank Customer Care help Nitin?

Nitin simply called Bandhan Bank’s 24/7 Customer Care number and followed the instructions. Within seconds, he received his updated balance.

Nitin’s Expense Calculation
 

If Nitin had ₹50,000 in his account before spending, his remaining balance would be:
₹50,000 – ₹32,160 = ₹17,840

Why Bandhan Bank Customer Care is Helpful?

• Quick balance check: No need to visit a branch.
• 24x7 Support: Help is available anytime, day or night.
• Easy Banking: Manage transactions without stress.

Nitin says, “Bandhan Bank Customer Care has been invaluable for my business!”

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Bandhan Bank Customer Care Numbers - Quick Summary Table

Detailed Indian Overseas Bank Customer Care Numbers By Service

1. A General Customer Support

Nitin, a small businessman, handles 70–100 daily transactions. Occasionally, he needs quick banking support. Bandhan Bank’s Customer Care assists him through:

• Toll-free number (1800-258-8181) – No call charges; ideal for balance checks and general queries.
• Chargeable Number (033-66090909) - Recommended for urgent issues when the toll-free line is busy.

When Should Nitin Call Customer Care?

• To check his account balance after big expenses.
• To report a lost card or fraudulent transaction.
• For help with net banking or mobile banking issues.

How Bandhan Bank’s Customer Care Helped Nitin?
 

Nitin called Bandhan Bank’s toll-free number (1800-258-8181) and got his balance in seconds.

Why Nitin Trusts Bandhan Bank Customer Care?

• 24x7 Support: Help anytime, even at night.
• Quick Solutions: No branch visits are needed.
• Secure & Reliable: Safe banking for businessmen.

For urgent issues, Nitin uses the chargeable number (033-66090909). Bandhan Bank’s customer care keeps its business smooth and stress-free.

2. Bandhan Bank Credit Card Customer Care

Nitin regularly uses his Bandhan Bank credit card for business expenses. One day, he required assistance and contacted the bank’s credit card customer care team on 1800-258-8181 (toll-free).

How Bandhan Bank Helped Nitin?

Card Activation

• Nitin got his new credit card.
• Called customer care to activate it.
• Followed simple IVR steps.
• The card was ready to use in 2 minutes.

Checking Credit Limit

• Nitin's current limit: is ₹1,00,000.
• He needed more limits for business purchases.
• Customer care explained the limit increase process.
• Submitted the required documents online.

Lost Card Emergency

• When Nitin lost his card during travel.
• He immediately called the 24/7 helpline.
• The card was blocked within 5 minutes.
• New card delivered in 3 working days.

Nitin's Credit Card Usage
 

Why does Nitin Prefer Bandhan Bank Credit Card?

• 24/7 customer support for emergencies.
• Quick resolution for card issues.
• Simple process for the limit increase.
• Fast replacement if the card is lost.

For credit card help, Nitin calls:
Bandhan Bank Credit Card Helpline: 1800-258-8181 (toll-free)

The customer care team helps Nitin manage his business expenses smoothly without any stress.

3. Personal Loan & Home Loan Customer Care 

Nitin took a home loan of ₹25,00,000 and a personal loan of ₹5,00,000 from Bandhan Bank for his business needs. He regularly uses Bandhan Bank Loan Customer Care at 1800-258-8181 for all loan-related queries.

How Bandhan Bank Helped Nitin?

Loan Application Tracking

• Nitin applied for a loan online.
• Called customer care to check the status.
• Got real-time updates on approval.
• The loan was disbursed in 3 working days.

EMI Payment Queries

• Home Loan EMI: ₹22,500 per month.
• Personal Loan EMI: ₹11,250 per month.
• Customer care explained the EMI calculation.
• Set up auto-debit for timely payments.

Foreclosure Request

• Nitin wanted to close his loan early.
• Customer care explained foreclosure charges.
• Calculated final payment amount.
• Guided through the online foreclosure process.

Nitin’s Loan Details

Why Nitin Likes Bandhan Bank Loan Services?

• Single number for all loan queries.
• Clear explanation of EMI calculations.
• Helpful foreclosure guidance.
• Quick response to application status.

For loan assistance, Nitin calls:
Bandhan Bank Loan Helpline: 1800-258-8181 (toll-free)

4. Bandhan Bank NRI Customer Care 

Nitin is an NRI businessman who moved to Dubai. He uses Bandhan Bank NRI Services to manage his Indian finances. When he needed help, he contacted Bandhan Bank NRI Customer Care.

How Bandhan Bank Helps Nitin?

International Banking Support

• NRI Toll-Free Number (UAE): 800-035-70264
• Global Helpline: +91-33-66090909 (chargeable)
• Email Support: nri@bandhanbank.com

Key Services Used by Nitin

• Account Balance Check
  • Called the UAE helpline for an instant balance
  • Got an SMS with the current account status
• Fund Transfer Query
  • Wanted to send ₹2,00,000 to India
  • Customer care explained the NRO account transfer process
  • Confirmed exchange rate: 1 AED = ₹22.50
• Fixed Deposit Renewal
  • Had ₹5,00,000 FD maturing
  • Used the callback service for renewal instructions
  • New FD created at a 7.25% interest rate

Nitin's NRI Banking Details
 

Why does Nitin Prefer Bandhan Bank NRI Services?

• 24/7 international helpline support
• Quick email responses within 4 hours
• Free callback service for detailed queries
• Local UAE number for easy access

For NRI banking help:
Bandhan Bank NRI Helpline (UAE): 800-035-70264
Global Number: +91-33-66090909

Nitin can manage his Indian finances smoothly from Dubai with Bandhan Bank's NRI support.

5. Emergency Services (Lost/Stolen Card, Fraud Report)

Nitin lost his Bandhan Bank debit card while traveling. He immediately took these steps to protect his money:

Emergency Actions Taken by Nitin

• Immediate Call to Customer Care
  • Dialed 24/7 helpline: 1800-258-8181 (India) / +91-33-66090909 (overseas).
  • Selected "lost card" option in IVR menu.
  • The card was blocked within 3 minutes.
• Fraudulent Transaction Check
  • The last 3 transactions verified:
  • ₹2,500 at the supermarket (genuine).
  • ₹15,000 online payment (fraudulent)
  • ₹7,800 fuel purchase (genuine)
• Hotlisting Process
  • The customer care executive initiated hotlisting.
  • Received SMS confirmation of card blocking.
  • New card dispatched within 24 hours.

Nitin's Account Protection Steps
 

Important Numbers for Emergencies

• India Toll-Free: 1800-258-8181
• Overseas: +91-33-66090909
• SMS "BLOCK <last 4 digits>" to 56161800

Why Nitin Trusts Bandhan Bank Emergency Services?

• 24/7 instant card blocking
• Quick fraud resolution
• Simple hotlisting process
• Fast card replacement

Nitin's quick action and Bandhan Bank's prompt response saved him from financial loss.

Other Ways to Contact The Bandhan Bank Customer Support

Nitin uses different ways to contact Bandhan Bank customer support for his business banking needs. Here are all the options he uses:

1. WhatsApp Banking

• Saved Bandhan Bank WhatsApp number: +91-8274094000
• Sent "Hi" to register
• Check the balance by typing "BAL"
• Gets a mini statement by typing "STMT"

2. Email Support

• Priority queries: prioritycare@bandhanbank.com (24-hour response)
• General queries: customercare@bandhanbank.com (48-hour response)
• Nitin emailed about a wrong debit - and got a reply within 6 hours

3. SMS Banking

• Registered mobile sends SMS to 56161800
• Commands Nitin uses:
  • "BAL" for balance
  • "BLOCK 1234" to block the card (last 4 digits)
  • "STMT" for the last 5 transactions

4. Live Chat/Chatbot

• Available on the Bandhan Bank website and mobile app
• Type "agent" to talk to a real person
• Gets instant answers to common questions

5. Social Media Support

• Twitter: @BandhanBank_Help
• Facebook: @BandhanBankOfficial
• Nitin DM'd on Twitter - got a response in 2 hours

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Bandhan Bank Grievance Redressal Process

Nitin had a problem with an unauthorized transaction of ₹12,500 in his account. He followed Bandhan Bank's grievance process to resolve it:

Level 1: Customer Care (First Attempt)

• Called Bandhan Bank helpline: 1800-258-8181
• Registered complaint on July 10, 2023
• Got complaint number: BNBKN12345678
• Promised resolution in 3 working days

Level 2: Nodal Officer (When Unresolved)

• After 5 days, no solution came
• Emailed nodal officer: nodal.officer@bandhanbank.com
• Include the complaint number and details
• Received a response within 48 hours
• ₹12,500 credited back on July 18, 2023

Level 3: Banking Ombudsman (Last Option)

• If still unhappy after 30 days
• Can complain to the Banking Ombudsman
• Website: www.rbi.org.in
• Toll-free: 14448

FAQs on Bandhan Bank Customer Care

1. Why is my Bandhan Bank account opening taking more than 15 days?
Account opening delays usually happen due to pending KYC verification, incomplete documents, or high workload at the branch. If address or identity checks take longer than expected, the process may exceed the usual timeline. Following up with the branch or customer care can help speed things up.

2. What is Bandhan Bank?

Bandhan Bank is an Indian private sector bank licensed by the RBI. It started as a microfinance institution and now offers savings accounts, loans, fixed deposits, cards, and digital banking services across the country.

3. Can bank customer care ask for my account number and name?
Yes, bank customer care may ask for your account number and registered name for basic verification. However, they should never ask for your ATM PIN, OTP, CVV, or net-banking passwords. Sharing such details can lead to fraud.

4. What do customers say about Bandhan Bank’s service experience?
Customer feedback is mixed. Some users appreciate the interest rates and branch reach, while others report slow customer support and issues with digital services. Experiences can vary depending on location and type of account.

5. What is the general opinion on Bandhan Bank as a stock?

Investor opinions are divided. Some see long-term potential due to expansion and restructuring, while others are cautious because of asset quality and past performance concerns. Sentiment varies based on risk appetite.

6. What recent service charge changes has Bandhan Bank announced?
Bandhan Bank has revised certain service charges effective December 1, 2025. These include changes related to minimum balance penalties and transaction fees. Customers are advised to review the updated charges to avoid unexpected costs.