Devam is a small businessman who took a ₹12,00,000 loan from TVS Credit. Sometimes, he needs help with his loan details or has questions about repayments. The TVS Credit Customer Care Number helps him quickly get the information he needs without any hassle.

Devam recently made some repayments and wanted to check his remaining loan balance. Here’s how much he paid:

Expense	Amount (₹)
Loan EMI	₹12,500
Extra Payment	₹5,000
Processing Fee	₹1,200

Total Paid = ₹12,500 + ₹5,000 + ₹1,200 = ₹18,700

Devam was unsure about his remaining balance, but TVS Credit Customer Care helped him instantly. He called the 24/7 Toll-Free Number and got his loan details immediately.

How TVS Credit Customer Care Helped Devam:

Quick Loan Details: Just one call and Devam knew his remaining loan balance.
No Tension: No need to visit the branch; saved time for his business.
Safe & Trusted: Verified support for secure loan-related queries.

TVS Credit Customer Care Number:

Toll-Free: 1800 425 9740
Mobile/Landline: 044-45674567

Now, Devam can focus on his business without worry, thanks to TVS Credit’s fast and helpful customer care.

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TVS Credit Customer Care Numbers - Quick Summary Table

Service	Customer Care Number	Availability
General Queries (Toll-Free)	044-66-123456	24x7
Credit Card Support	044-66-123456	24x7
Personal Loan	044-66-123456	24x7
NRI Customer Care	044-66-123456	24x7
Lost and Stolen Card		24x7
WhatsApp Banking	+91 6385172692	24x7

Detailed TVS Credit Customer Care Numbers By Service

A General Customer Support

Devam is a small businessman with a loan from TVS Credit. Sometimes, he needs help with repayments, balance checks, or loan details. TVS Credit Customer Care gives him quick support.

Example: Checking Loan Balance

Devam paid these amounts last month:

Expense	Amount (₹)
Monthly EMI	10,000
Extra Payment	3,000
Late Fee (if any)	500

Total Paid = ₹10,000 + ₹3,000 + ₹500 = ₹13,500

He wanted to confirm his remaining loan balance, so he called TVS Credit Customer Care.

How Customer Care Helped Devam

Quick Support: I got his loan details on one call.
No Branch Visit: Saved time for his business work.
Safe & Reliable: Official numbers for secure help.

TVS Credit Customer Care Numbers

Toll-Free (No Cost): 1800 5722121
Chargeable (Mobile/Landline): 044-66-123456

When to Call Customer Care

For loan balance updates.
For EMI or repayment issues.
For any loan-related questions.

Now, Devam can manage his loan easily with TVS Credit Customer Care support.

Personal Loan & Home Loan Customer Care

Devam took a personal loan from TVS Credit for his business. Sometimes he needs help with loan details. TVS Credit Customer Care solves his problems quickly.

Example: Checking Loan Status

Devam wanted to know his loan status and EMI details:

Query	Solution Provided
Loan Application Status	Told him his loan was approved
Next EMI Date	Shared the next payment date
Foreclosure Charges	Explained the full payment process

How Customer Care Helped Devam

Quick Updates - Got loan status instantly.
EMI Clarity - Clear payment dates and amounts.
Foreclosure Help - Understanding the closing process.

TVS Credit Loan Services

Loan Tracking - Check application status
EMI Queries - Due dates, amounts, payment issues
Foreclosure - Close the loan early, know the charges

TVS Credit Customer Care Numbers

Toll-Free: 1800 5722121
Chargeable: 044-66-123456

When to Call Customer Care

To track a loan application
For EMI payment questions
To close the loan early
Any loan-related help

Now, Devam manages his TVS Credit Loan easily with customer care support.

TVS Credit NRI Customer Care

Devam is an NRI who took a loan from TVS Credit. Sometimes he needs help while abroad. TVS Credit NRI Customer Care supports him from anywhere.

Example: EMI Payment Issue

Devam faced problems paying EMI from overseas:

Problems	Solution Provided
International Payment Failed	Guided through the payment process
EMI Due Date Confusion	Clarified payment schedule
Document Submission	Explained the online process

How NRI Customer Care Helped Devam

Global Support - Help is available from any country
Payment Assistance - Solved international transaction issues
Document Guidance - Easy online submission process

TVS Credit NRI Contact Options

Email: nrisupport@tvscredit.com
Callback Request: Available on the website

When NRIs Should Contact

For overseas payment issues
To update contact information
For document submissions
Any loan-related queries from abroad

Now, Devam manages his TVS Credit Loan easily from any country with NRI customer care support.

Emergency Services (Lost/Stolen Card, Fraud Report)

Devam lost his TVS Credit Card while travelling. He needed quick help to block it and prevent misuse.

Example: Lost Card Emergency

Problem	Taken Action
Card Lost	044-66-123456
Immediate Blocking	044-66-123456
Fraud Protection	044-66-123456

How Emergency Services Helped Devam

Instant Action - Card blocked in minutes
Fraud Prevention - Stopped unauthorised transactions
Quick Replacement - New card processing started

TVS Credit Emergency Services

24/7 Helpline - Immediate assistance anytime
Hotlisting - Instant card blocking
Fraud Reporting - Secure your account fast
Card Replacement - Get a new card quickly

Steps to Take for a Lost/Stolen Card

Call the TVS Credit Emergency Helpline
Report card lost/stolen
Verify the last transactions
Request a new card if needed

TVS Credit Emergency Contacts

Toll-Free: 1800 5722121
Chargeable: 044-66-123456

When to Use Emergency Services

Card lost or stolen
Suspected fraud
Unauthorised transactions
Need immediate account protection

Now Devam travels worry-free, knowing TVS Credit Emergency Services protects him 24/7.

Other Ways To Contact TVS Credit Customer Support

For small business owners like Devam, TVS Credit provides flexible customer support options to address different needs efficiently. Below is a detailed comparison of available channels with real-world usage examples:

Chennel	How to Access	Response Time	Key Features	Devam's Usage Scenario
Phone Support	Toll-Free: 1800-57-22121	Immediate	24/7 emergency assistance	Reported lost card at midnight
WhatsApp	Message +916385172692	Under 30 minutes	Balance checks, payment alerts	Verified the last transaction while travelling
Email	help@tvscredit.com	Under 30 minutes	Document processing	Submitted income proof for loan renewal
SMS Banking	Text commands to 567678	Instant	Mini-statements, due dates	Checked the EMI schedule during network issues
Mobile App	In-app chat function	15-45 minutes	Virtual assistant, query tracking	Resolved failed payment notification
Branch Visit	Locate via the website locator	Same-day	Face-to-face service	Discussed loan restructuring options

Strategic Benefits for Business Owners

Time Efficiency
- Instant WhatsApp/SMS responses save 2-3 hours vs branch visits
- Email documentation avoids postal delays
Financial Control
- Real-time transaction alerts prevent fraud
- Multiple verification layers for secure operations
Accessibility
- Rural areas benefit from SMS/USSD services
- Multilingual app support for regional customers
Business Continuity
- After-hours phone support for urgent matters
- Social media escalation (@TVSCreditHelp) for public issues

Optimisation Tips

Save all official numbers in phone contacts
Use WhatsApp for visual documentation (check images/PDFs)
Combine SMS alerts with app notifications for redundancy
Schedule branch appointments via the app to skip queues

Devam's bakery business improved cash flow management by:

Using WhatsApp for daily balance checks (saves 15 minutes/day)
Setting SMS alerts for due dates (avoided 3 late fees last quarter)
Email documentation reduced loan processing time by 40%

TVS Credit Grievance Redressal Process

The Situation:

Devam noticed his business loan EMI was deducted twice from his account. Here's how TVS Credit's grievance system helped resolve it.

Also Read – Bandhan Bank Customer Care Number

Three-Stage Complaint Resolution

Stage 1: Initial Contact

Channel: Customer Care (1800-66-123456)
Devam's Experience:
- Called immediately after noticing a duplicate debit
- Received complaint ID: TVSCC789456
- The representative promised a callback within 3 days
Outcome: No resolution after 7 days

Stage 2: Nodal Officer Escalation

Contact Method: Email to nodal@tvscredit.com
Documents Attached:
- Bank statement showing double debit
- Original complaint ID
- Loan agreement copy
Resolution Timeline:
- Acknowledgement in 2 days
- Final resolution in 12 days
Result: Excess amount credited back

Stage 3: RBI Ombudsman Option
(Thankfully, not needed in Devam's case)

When to Use: If no resolution after 30 days
Process:
1. File a complaint at cms.rbi.org.in
2. Upload all correspondence
3. No fees required

Key Learning Points for Customers

Always Document

Save all payment receipts
Note down complaint numbers
Keep email threads

Follow the Sequence

Must complete Level 1 before escalating
Allow prescribed time at each level

Effective Communication

Be clear about the problem
Attach relevant proofs
Maintain a polite but firm tone

RBI Safeguards

Maximum 30+15+7 = 52 days total timeline
Free dispute resolution service

Devam's Advice to Other Business Owners:
"Start with customer care, but don't hesitate to escalate. The system works if you follow it properly and keep records. My ₹5,300 duplicate payment was refunded in 19 days total."

FAQs on TVS Credit Customer Care

1. Which is better: TVS Credit or Bajaj Finserv?

TVS Credit is mainly focused on vehicle and consumer durable loans, while Bajaj Finserv offers a wider range of financial products such as personal loans, credit cards, and EMI cards. TVS Credit may suit borrowers looking specifically for two-wheeler or vehicle finance, whereas Bajaj Finserv is often preferred for diversified lending needs. The better option depends on loan type, interest rate, and repayment flexibility.

2. How has TVS Credit Services performed financially in recent years?

TVS Credit Services reported a 14% growth in Assets Under Management, reaching around ₹23,516 crore as of September 2023. This growth reflects an expansion in its lending portfolio and customer base, indicating steady business performance as a non-banking financial company.

3. Can we contact CIBIL customer care, and what is the number?

Yes, CIBIL can be contacted for credit report queries, disputes, and corrections. Customers are advised to use CIBIL’s official customer care number or online grievance system available on its website, as unofficial numbers shared online may not be reliable.

4. What should I do if TVS Credit keeps calling me repeatedly even after asking them to stop?

If TVS Credit continues to make repeated calls, you can register your number under TRAI’s Do Not Disturb (DND) service and report the calls to your telecom provider. Persistent harassment can also be escalated through consumer grievance platforms or regulatory complaint channels.

5. What is TVS after-sales service like?

TVS after-sales service quality varies by location and service center. Some customers report satisfactory service, while others experience delays or inconsistent support. The overall experience largely depends on the dealership and local service infrastructure.

6. What happens if a TVS Credit EMI bounces?

If a TVS Credit EMI bounces, the lender may charge a bounce penalty and late payment fees, and the missed payment can be reported to credit bureaus, negatively affecting your credit score. Repeated EMI bounces may also lead to recovery calls or legal notices, so it is advisable to clear the dues quickly and coordinate with TVS Credit to avoid further penalties.