HomeLearning CenterHow to Block Your IndusInd Credit Card: Step-by-Step Guide
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LoansJagat Team

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6 Min

18 Dec 2025

How to Block Your IndusInd Credit Card: Step-by-Step Guide

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 Key Insights 

  • You can visit a branch, send an SMS, use the mobile app, go online, or call customer service to block your IndusInd credit card.
     
  • The risk of fraudulent transactions can be reduced by instant blocking of the IndusInd credit card through an SMS or app. Less time equals less potential fraud.
     
  • You must still monitor your IndusInd credit card transactions after the IndusInd credit card has been blocked. Request a IndusInd credit card replacement to ensure your protection is moving forward.

Bonus Tip: Turn on IndusAlerts and enable SMS/email transaction alerts so you’re instantly notified of every credit-card activity. It will help you spot and block suspicious transactions immediately. 

 When your IndusInd credit card is blocked, it is immediately disabled and cannot be used for cash withdrawals or purchases.

Rana was travelling and he discovered a fraud alert at 10 p.m. He prevented further misuse of his IndusInd credit card in a matter of minutes. He followed the instructions on “how to block your IndusInd credit card” through SMS or the app.

In this blog, we'll explain how to block your IndusInd credit card. We will explore how to block your IndusInd credit card online. You must know how to block your IndusInd credit card through SMS, and how to block IndusInd credit card through app. We will also understand what happens after, and how to protect your card.

Methods to Block Indusind Credit Card

There are several online and offline ways to block your IndusInd credit card. Some of them are:

  • Via Indusind Customer Care

Directly contacting the bank is one simple way. Call the helpline to find out how to block your IndusInd credit card over the phone.

  1. Call 1860-267-7777 or 022-68577777 to report loss or misuse. 
  2. The executive will request verification from you, including your registered mobile number and the last four digits of your card.
  3. The card will be blocked after verification.

Contacting customer service is a solid solution when you are unable to use an app or online service.

  • Via Indusind Mobile App

The quickest way is often to use the app, which provides detailed instructions on how to block your IndusInd credit card.

  1. Launch the "INDIE" mobile banking app or the bank's credit-card app, then sign in. 
  2. Go to "Credit Cards" and then "Service Requests" and then "Block Card."
  3. Choose a reason (fraud, theft, or loss) and submit.

Learn how to block your IndusInd credit card using the app. It gives you the ability to take action like blocking your IndusInd credit card directly from your phone.

  • Via Internet Banking

Find out how to block your IndusInd credit card online if you're using a PC or laptop.

  1. Enter the bank's IndusNet net-banking portal. 
  2. Select the Block Card option under the Credit Card or Service Requests tab
  3. Confirm.

You are protected if you know how to block your IndusInd credit card online, even while working at your desk

  • Via SMS

If you want to know how to block your IndusInd credit card via SMS, that's another easy way.

  1. Send the following from your registered mobile number to 5676757: BLOCK <space> <last 4 digits of your card>. 
  2. A confirmation that the card has been blocked will be sent to you.

You can still take action with this SMS method even if you don't have complete internet access.

  • At the Indusind branch

You can visit a branch if you prefer to receive help in person.

  1. Report your lost or stolen card at the branch that is closest to you.
  2. Complete a "Card Block Request" form and submit proof of identity.

This branch option is effective for people who prefer direct help.

What Happens After Blocking the Indusind Credit Card?

It is better to understand what happens after blocking the Indusind Credit Card. It makes you stay in control and avoid confusion about your payments or replacement.

  • The IndusInd credit card will be hot-listed. No more swipes, online purchases, or ATM withdrawals will be accepted. 
  • You will receive a confirmation email or SMS after blocking your IndusInd credit card.
  • You can apply for a replacement IndusInd credit card. A new IndusInd credit card will be issued while keeping your account active. 
  • Any incomplete payments for your IndusInd credit card will still need to be paid.

 

What Happens After Blocking Your IndusInd Credit Card

Details

Card is hot-listed

All transactions stop immediately. No swipes, online payments, or ATM withdrawals can be carried out.

Confirmation received

You will get an SMS or email confirming the block request.

Replacement card issued

You can request a new card; a fresh card number is issued while your account stays active.

Pending payments continue

Any outstanding dues or ongoing payments must still be cleared.


Monitor your IndusInd credit card account for any outstanding balances. Quickly request a replacement after your card has been blocked, so your transactions can be resssumed at the earliest.

Tips for Secure Card Management

Here are some things you can keep in mind to securely manage your Indusind credit card: 

  • Never give out your CVV or PIN of your IndusInd credit card.
  • Turn on email or SMS alerts for every transaction.
  • Keep a close eye on your credit card statements and look for any unauthorised purchases.
  • Save the app path and helpline number to your bookmarks so you can respond promptly if necessary.

 

Tips for Secure IndusInd Credit Card Management

Details

Keep CVV and PIN confidential

Never share your CVV or PIN with anyone to prevent misuse.

Enable real-time alerts

Turn on SMS/email alerts to monitor every transaction instantly.

Review statements regularly

Check monthly statements for any unauthorised or suspicious activity.

Save app path & helpline

Bookmark the app navigation steps and customer-care number for quick action in emergencies.


You can benefit from your IndusInd credit card without ever having to worry about fraud or misuse if you remain alert, informed and proactive.

Conclusion 

Know how to block your IndusInd credit card. In case you lose your credit card in the event of theft, loss, or possible fraud, you will be prepared. You can block your IndusInd credit card in a number of ways, including by calling customer service, using the app, sending an SMS, or going to a branch. After your IndusInd credit card is blocked, stay alert, change your payment methods, and keep an eye on your account.

Take action to block your IndusInd credit card as soon as possible using the method that works best for you if you think it has been stolen or lost. Quick action is essential to your financial security.

FAQs on Blocking Indusind Credit Card

Q1. Can I still shop online later if I use SMS to block my card?

 

Your card number will not be usable for any more purchases until a new one is issued after being blocked. 

 

Q.2 Do I need the internet to block my IndusInd credit card?

 

No, blocking can be done by calling customer service or sending an SMS (see How to Block Your IndusInd Credit Card via SMS). However, online, app, and branch access are required.

 

Q.3 What happens to auto-payments after I block my IndusInd credit card online?

 

Make sure to update your payment information after you receive the replacement card. Your automatic subscriptions connected to the old card might stop working.

 

Q.4 Is there a difference between ‘block’ and ‘cancel’ my IndusInd credit card?

 

Yes, blocking prevents use but preserves the account, whereas closing or canceling causes the account to be closed. You block the card when you suspect misuse. Only cancel if you plan to stop using it.

 

Q.5 Can I unblock my IndusInd credit card after I block it?

 

You will require a replacement after you start a permanent block. However, some banks allow you to temporarily freeze your card through an app. Check with IndusInd for your specific card type.


 

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.

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