HomeLearning CenterWhat is the Bo ID in Zerodha? Complete Demat ID Guide
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LoansJagat Team

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24 Jul 2025

What is the Bo ID in Zerodha? Complete Demat ID Guide

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The BO ID in Zerodha, or Back Office ID, is a unique 16-digit number linked to your demat account. It helps identify and track your trades, holdings, and other account-related activities.

For example, Riya, a new investor with Zerodha. When she opened her demat account, she received a BO ID that looked like this: 12081600XXXXXX23. This number is similar to a passport; it proves her identity in the stock market world. Whenever she buys or sells shares, the BO ID connects the transaction to her account.

 

Feature

Description

Full Form

Back Office ID

Format

16-digit number

Where to Find It

Console (Zerodha Back Office) or CDSL website

Use

To link and track all trades and holdings

Acts Like

A unique ID, similar to a passport for stock trading

Your BO ID is important for corporate actions, pledging shares, and verifying your account.

Why You Should Always Keep Your BO ID Handy?

Your BO ID is more than just a number; it plays a vital role in managing your investments smoothly and securely. Keeping it accessible can save time, avoid confusion, and help in urgent situations.

Imagine Raj is checking his demat account late in the evening, just before making a big investment. He notices a mismatch in his shareholdings. Since he has his BO ID ready, he quickly contacts Zerodha’s support team, who identify his account and resolve the issue without delay.

Benefits of Keeping Your BO ID Handy
 

Situation

How BO ID Helps

Verifying trades

Confirms trade history and statements easily

Corporate actions

Speeds up dividend, bonus, and other benefits

Customer support

Helps locate and solve account-related issues quickly

Regulatory needs

Ensures your account stays updated and compliant

Key Points
 

  • Quick Trade Checks: Match your executed trades with ease.
     
  • Faster Action Processing: Enjoy smooth handling of bonuses and dividends.
     
  • Easy Problem Solving: Get faster support when issues come up.
     
  • Stay Compliant: Keep your records complete and secure.

Two Simple Ways to Find Your BO ID in Zerodha Online

Zerodha makes it easy for you to find your BO ID online. You can either check it through the Zerodha Console or contact customer support. Both options are quick and user-friendly. Let’s look at them one by one.

Method 1: Find Your BO ID Using the Zerodha Console

The Zerodha Console is an online platform that allows you to view all your trading and investment account details. It displays important information, including your BO ID, Client ID, and demat account number. You can easily find your BO ID by following these steps:

Step-by-Step Guide

1. Log in to Your Zerodha Account

  • Go to the official Zerodha Console website.
     
  • Ensure the website begins with “https://” to confirm its security.
     
  • Enter your User ID and Password.
     
  • If you have two-factor authentication (2FA), enter the OTP sent to your registered mobile number.

2. Go to the Profile or Demat Account Section

  • After logging in, look for the “My Profile” or “Demat Details” tab.
     
  • This section contains your account information.

3. Find the BO ID

  • Look for a label that says “BO ID” or “Back Office ID”.
     
  • You’ll see it along with your Client ID and DP ID.
     
  • If you can't spot it right away, use the search or filter option.

4. Confirm and Save Your BO ID

  • Double-check the BO ID to make sure it matches previous messages or documents from Zerodha.
     
  • Save the BO ID securely—either in a digital note or on paper—so you can access it later when needed.

Let’s take Arjun’s example. He’s a young investor from Pune. Before making his first big investment, he wanted to confirm his demat account details, including his BO ID. He logged in to the Zerodha Console and went to the “My Profile” section. There, he found his BO ID easily. 

His Investment Journey:
 

Detail

Information

Age

26 years

First Investment Amount

₹1,00,000

Time Taken to Find BO ID

2 minutes

Platform Used

Zerodha Console

Section Visited

My Profile

Outcome

Found BO ID easily; felt secure

This simple process gave him confidence and showed him how secure and smooth online account management can be. For Arjun, this experience proved that technology has made trading easier and safer.

Method 2: Get Your BO ID by Contacting Zerodha Customer Support

Sometimes, speaking to a real person can make things easier, especially if you face trouble using the online platform. If you can’t find your BO ID on the Zerodha Console or prefer direct help, you can reach out to Zerodha’s customer support. Their team is trained to handle such requests safely and quickly.

Step-by-Step Guide to Using Customer Support

1. Go to the Zerodha Help Section

  • Open the Zerodha website.
     
  • Click on the “Support” or “Help” section (usually on the homepage).
     
  • This section offers several ways to contact support.

2. Start a Support Request

  • Use the in-app chat available in your Zerodha Dashboard.
     
  • Or, send an email to the support team.
     
  • You can also call their helpline if you want to speak directly to someone.

When you contact them, clearly mention that you need help to find your BO ID. Let them know you tried the Console but still need help.

3. Confirm Your Identity

  • To keep your account safe, the team will ask you to verify your identity.
     
  • You may need to answer some security questions, share basic account info, or enter an OTP sent to your mobile number.

4. Get Your BO ID

  • Once they confirm your identity, they will give you your BO ID.
     
  • They may send it by email, SMS, or through chat.
     
  • Check if the BO ID matches any records, and ask where you can find it in the Console for future use.

5. Save and Secure Your BO ID

  • Write down or securely store your BO ID for future reference.
     
  • You can also ask the support team for tips on how to keep your account safe.
     
  • If you have more questions about your demat account or services, feel free to ask, they’re there to help.

A Real-Life Example

Meet Priya, an investor from Chennai. One day, she needed her BO ID to update her KYC details, but she couldn’t find it on the Zerodha Console. Instead of getting frustrated. 

So Priya visited the Zerodha Support page and started a chat with a customer service agent. She explained her issue clearly and answered a few security questions to confirm her identity. Within minutes, the agent sent her BO ID through a secure message.

Stay Safe While Accessing Your BO ID: Smart Security Tips Every Trader Should Follow
 

Security Tip

What You Should Do

Check Website Authenticity

Always make sure the website starts with https:// and shows a padlock icon.

Keep Login Details Private

Never share your password, PIN, or OTP with anyone. Zerodha will never ask for them.

Turn On Two-Factor Authentication (2FA)

Enable 2FA to add an extra layer of security. It protects your account even if your password is leaked.

Review Your Account Regularly

Check your account often. Report any unknown or suspicious activity straight away.

Secure Your Devices

Keep your computer or phone updated. Install antivirus software and the latest security patches.


Why Knowing Your BO ID Matters: Benefits Every Investor Should Know?
 

Benefit

How It Helps You

Faster Resolutions

You can quickly share your BO ID with support to sort out trade or corporate action issues.

Better Transparency

You can match your BO ID with portfolio details to keep your financial records clear and accurate.

Smarter Decisions

With full access to account details, you can plan and trade with more confidence.

Easy Record-Keeping

Storing your BO ID securely helps with tax filing, audits, and answering official queries.

Conclusion

Your BO ID (Beneficial Owner Identification Number) is a unique 16-digit number that identifies your demat account in Zerodha. It links you to your shares and other securities held with the depository. Knowing your BO ID helps you manage your investments, track your holdings, and communicate with customer support more efficiently. Always keep it safe and handy, as it plays an important role in your trading journey.

FAQ’s

1. What is a BO ID in Zerodha?
Your BO ID is a 16-digit number that identifies your demat account. It links your name to the shares you hold in Zerodha.

2. Where can I find my BO ID in Zerodha?
You can find your BO ID in the Zerodha Console under “My Profile” or “Demat Details”.

3. Is the BO ID the same as the Client ID?
No, the BO ID is different. The Client ID is for login, while the BO ID is for your Demat account.

4. Why do I need my BO ID?
You need it to check your holdings, complete KYC, or contact support for account-related queries.

5. Can I share my BO ID with others?
You may share it for verification or official purposes, but always keep it secure and avoid sharing it with unknown sources.

 

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LoansJagat Team

We are a team of writers, editors, and proofreaders with 15+ years of experience in the finance field. We are your personal finance gurus! But, we will explain everything in simplified language. Our aim is to make personal and business finance easier for you. While we help you upgrade your financial knowledge, why don't you read some of our blogs?

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