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LoansJagat Team
Read Time
6 Min
17 Dec 2025
In India’s credit ecosystem, retail loans, especially unsecured borrowing for consumer needs, have become an increasingly important part of financial life for many households.
Over the last decade, credit bureaus and lenders have seen a marked rise in demand for personal loans, two-wheeler loans, consumer durable finance and vehicle loans as consumers seek to purchase everything from electronics and appliances to vehicles and holiday travel.
A recent report by TransUnion CIBIL highlights how the GST rate rationalisation implemented in September 2025 (often referred to as “GST 2.0”) has boosted the demand for retail credit. The rationalisation, which trimmed tax rates on hundreds of items including vehicles and electronics, has improved affordability for consumers, encouraging them to borrow more.
Yet, amid rising loan demand, the composition of borrowers is shifting. CIBIL data reveals that younger borrowers, especially those under 35, are becoming more cautious, leading to a smaller share of loan enquiries from this segment. Meanwhile, delinquency rates, especially in unsecured and micro-loan segments, have shown signs of stress.
This article examines the causes and implications of these trends, how GST reform has spurred credit demand, why certain cohorts are cautious, and what emerging data on delinquencies means for lenders and borrowers alike.
The GST Council’s September 2025 rationalisation reduced tax rates on more than 350 goods and services, lowering prices on many consumer durables, vehicles and electronic goods. With lower retail prices, consumers felt more confident to borrow and spend, particularly in the festive season, a peak period for big-ticket purchases.
Lenders responded with increased loan offers and incentive campaigns, especially in two-wheeler loans, auto finance, and consumer durables (like TVs, phones and home appliances). This uptick in loan enquiries signalled renewed consumer confidence and an optimism defying the broader macroeconomic slowdown.
Before we look deeper into borrower behaviour, here’s a snapshot of how retail credit demand and delinquency trends have moved in recent quarters:
Table Summary: The overall direction is upwards for retail credit demand, particularly in secured loan categories like vehicle and durable finance, reflecting improved affordability post-GST reform. However, the share of young borrowers’ enquiries has declined and asset quality indicators like delinquencies in small-ticket categories have risen, signalling caution and emerging stress.
One of the more surprising insights from TransUnion CIBIL’s quarterly report is demographic change in loan enquiries:
These shifts suggest that younger consumers, once the fastest-growing group of retail borrowers, are now more cautious about taking on new credit. The reasons may include:
Lenders appear to be responding by favouring existing customers over new, untested borrowers, a common strategy to manage credit risk while sustaining growth.
While GST cuts boosted demand, asset quality indicators signal stress in certain segments:
These elevated overdue figures are noteworthy because micro-loans and small secured products tend to reflect income volatility among lower- and middle-income borrowers. Independent credit-risk analyses also show delinquencies rising in fintech personal loans and small digital lending products, especially in tier-3 towns and rural India.
Another industry study points out that borrowers with overlapping microfinance and retail loans display higher delinquency rates compared to those with only one loan type.
Such patterns suggest that while overall retail credit growth is healthy, quality of that growth is uneven, with small-ticket and newer borrowers showing more signs of stress.
GST reform wasn’t solely about tax cuts: it was also designed to stimulate consumption and boost demand in a slowing economy. Multiple sectoral analyses indicate:
At the same time, other credit reports show unsecured lending to new borrowers is declining, reflecting lender caution.
The evolving picture of retail credit in India is a mix of growth and caution:
For lenders, the challenge lies in balancing loan growth with prudence: engaging new borrowers without diluting credit quality. For borrowers, especially younger and first-time credit users, careful planning and understanding of credit costs will be essential in a landscape where access to credit is expanding but repayment behaviour is being closely monitored.
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LoansJagat Team
‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.
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