Axis Bank Credit Card Customer Care — Complete Guide

Key Insights 

• Axis Bank Credit Card offers toll-free credit card support 24/7 for any kind of question or emergency.
   
• Customers can communicate by phone, email, chatbot, or mobile app for quicker answers.
   
• Call the emergency helpline at +91 22 6798 7700, which is open 24/7 to report lost or stolen cards.
   
• Customers of Axis Bank Credit Card internationally can contact support by calling specific international helplines.
   
• The Axis Mobile App provides instant services like card blocking, limit management, and statement access.

Did you know that Axis Bank processes thousands of credit card calls every day across the country and services over 14,000 ATMs?  The bank commits that you can get assistance at any time for lost cards, transaction questions, or billing concerns. Axis Bank's support system is set up for your convenience and comfort, whether you're in India or abroad.

This blog will guide you through every method of getting in touch with Axis Bank Credit Card Customer Care, including phone numbers, email addresses, mobile app services, and helpful FAQs. It will help you effectively manage your Axis Bank credit card.

Axis Bank Credit Card Customer Care Numbers

If you know the right number for your issue, it will be easier to fix it quickly. You should save these important customer care numbers.

International Helpline Numbers
 

Take note of these numbers. They are the first thing you should do when you need help.

Bonus Tip: Axis Bank has a hidden Dispute Transaction option inside the mobile app. You can select the transaction and raise a complaint instantly without calling customer care, and track the status in real time.

Other Ways to Contact Axis Bank Credit Card Support 

Axis Bank provides easy online and digital channels so you can handle your credit card from anywhere at any time, along with customer care numbers. 

Email Support 

You can send an email to creditcards@axisbank.com with any questions or concerns.

This is perfect for follow-up questions, billing clarifications, and written communications.

Typically, responses are given within 48 business hours.

Mobile App Support 

The Axis Mobile App allows you to manage your credit card easily and securely.

What you can do in the app is as follows:

• Check out your transaction summary and account statement.
   
• Check your payment history and make instant bill payments.
   
• Apply for add-on cards online instead of in person at a branch.
   
• You can block or replace damaged or lost cards with a few clicks.

The app is available for download from the Apple App Store or Google Play Store

Quick Tips Before Calling Axis Bank Credit Card Customer Care

It's a good idea to be ready before contacting Axis Bank Credit Card customer care. This assures that your problem is fixed more quickly and helps you save time.

• Keep your customer ID and credit card number for verification.
   
• Describe your problem to get assistance more quickly.
   
• Make a note of the service request number after each call.
   
• Use the Axis Bank Grievance Redressal Portal to escalate any unresolved issues.

You can improve the effectiveness and ease of your customer care experience by taking these easy steps.

Conclusion 

All credit card users can get immediate and reliable support from Axis Bank. Axis Bank Credit Card Customer care is available via phone, email, or the Axis mobile app. You can instantly block cards, pay bills, and check statements with the app.

Have your customer ID and card information on hand for validation. Make a note of service request numbers for follow-ups. Use the Grievance Redressal Portal for unresolved issues.

You can safely and confidently handle your card with the help of these resources.

FAQs Related to Axis Bank Credit Card Customer Care

1. Is it possible for my credit card payment to be automatically scheduled each month?

Yes, you can set up an automatic withdrawal from your savings account at Axis Bank to cover the entire statement amount or just the minimum amount owed.

Q2. How soon can I obtain a duplicate copy if I misplace my statement?

You can use internet banking or phone banking to request a duplicate statement. The turnaround time is usually 1 to 3 working days.

Q3. Does Axis Bank provide credit card users with chat-based support?

Yes. There is a chatbot service and live chat available through the website or mobile app for simple inquiries like card blocking or application status.

Q4. How can I continue or refer to the same request if my call is cut off in the middle?

Request the reference or service ticket number from the agent. You can use this number to call later and easily pick up where you left off.

Q5. Can I use customer care to change my credit card billing address?

Yes, you can call or email to request an address change. You also need to provide documentation (like an electricity bill) through a branch or internet banking upload.
 

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.