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Vaishnavi kale
Vaishnavi is a Financial Content Writer at LoansJagat. She holds a B.Sc. and an M.Sc. She has experience in writing SEO-focused content across finance, digital marketing, education, and Ayurveda. Before joining LoansJagat, she worked with digital marketing agencies serving fintech clients and quick-commerce brands like Zepto and blinkit. At LoansJagat, Vaishnavi writes on banking, loans, personal finance, and insurance. Her work involves researching financial topics, understanding user search intent, and creating content that is clear and accurate. She has experience in SEO content writing, keyword research, content optimisation, and AEO. She enjoys simplifying complex topics into practical information that readers can easily understand and use. She believes that well-researched and reliable content plays an important role in helping people make informed financial decisions.
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The State Bank of India (SBI) is one of India's largest commercial banks. It offers various credit cards with different features and benefits. For credit card-related issues, call 1860 180 1290 or 1800 180 1290. These are the dedicated customer care numbers issued by SBI. The customer care executives are available from 8 AM to 8PM from Monday to Saturday, but the IVR service is available 24x7. SBI also provides other channels like the SBI Card app, WhatsApp banking, email service, and SMS services to resolve customers’ card-related issues. People often get confused while navigating the customer care number, and that's why Loansjagat brings well-researched blogs to help them.
Key Takeaways
SBI provides a network of helpline numbers that cater to different needs. The following table highlights the SBI Credit Card Customer Care numbers:
Read More – RBL Bank Credit Card Customer Care
The SBI Customer Care services are available in 15 languages, including Hindi, English, Telugu, Bengali, Tamil, Kannada, Marathi, Malayalam, Odia, Gujarati, Assamese, Punjabi, Konkani, Bhojpuri, and Maithili.
If you prefer digital communication over phone calls, SBI offers several convenient online options. These methods help you connect at your convenience and keep a record of your request.
By using the mobile app
Now you can add your new email ID and mobile number.
Whatsapp number
You don't always have to find a customer care number and call. For some services, you can use SBI's WhatsApp services too. You can easily check the credit card's account summary and reward points. Statement downloads and bill payments for mobile, DTH, electricity, etc. is also possible on WhatsApp services.
Here is how you can access WhatsApp services:
Now you can access any service-related credit card.
The SBI Card App is another simple way to connect with SBI Credit Card Customer Care. You can use it for service requests, card blocking, or tracking transactions. The app provides 24×7 self-service convenience, which helps you control your credit card anytime.
If you use the app, it saves you time and avoids call waiting, which makes it the fastest way to connect with the SBI Credit Card Customer Care.
Just like customer care numbers and mobile apps, you can use SMS services too. You need to SMS to 5676791 from a registered mobile number. Here is the information you can receive by using SBI SMS services.
There are other services like last payment status and balance inquiry that you can avail via SMS. You need to know that when you send an SMS to 5676791, there are premium charges applicable.
When you face some credit card-related problems, contact the SBI customer care number. In case your issue isn't resolved there, you can contact the bank or personally visit the branch. Other than this, you can raise complaints via the following methods.
You can raise a dispute if facing transaction-related problems.
Now you can raise a dispute here.
In case your query isn't resolved by raising an online dispute, escalate the query. You can also call 1860-180-7777 to raise a complaint.
If you are facing mis-selling or harassment, contact the helpline: 080-39356050
Even after trying all the above methods, if you are not satisfied with the service, you can escalate it to the designated grievance redressal officer. These officers are:
If you need to contact the SBI Credit Card Customer Care, then you must keep a few things in mind:
These small steps make your interaction with the SBI Credit Card Customer Care quicker and more secure.
SBI is one of the largest banks in India; it offers almost all types of payments with a card. You can make NEFT payments and over the counter payment. Customers can use SBI's YONO bank mobile app, SBI auto debit, and Visa credit card payments. If someone wants to make an offline payment, they can use SBI ATM, electronic drop box, and manual drop box.
There are different ways to check your SBI credit card outstanding balance. You can visit the official website sbicard.com and login into it by adding your mobile number, user ID, and card details. You will see “Current outstanding”, where your balance is visible. SBI Card app also enables you to check the outstanding balance. To download this app, click here. You can also use SMS, the customer care number.
Yes, send “BLOCK last four digits of card” to 5676791 or call 1860 180 1290 (SBI credit card customer care number) to block your card immediately.
4. How can I raise a complaint or dispute a wrong transaction on my SBI credit card?
There are multiple ways that are used to raise a dispute about a wrong transaction on your SBI card.
If your card is blocked by SBI, there can be many reasons. SBI usually blocks cards with a high utilisation ratio, irregular payments, and many more activities. That's why regular bill payment is essential. Plus, SBI can block cards in case any suspicious activity appears, or KYC documents are not up to date.
You can mail on this SBI ID customercare@sbicard.com for any query related to the SBI credit card customer care.
You can use the country-specific international toll-free number or email SBI at customercare@sbicard.com.
Yes, you can change your email ID and mobile number easily online. You can visit sbicard.com/quickcontact and enter CVV no, card no, and date of birth. Then enter the OTP received on your mobile and email. Then you can update your mobile number and email.
The features of SBI credit cards depend on the card variant. Most common features are cash back, add on cards, and complimentary airport lounge access. Cardholders can also get benefits like encash for cash requirements and balance transfer to transfer outstanding balances from other credit cards.
PIN generation for credit cards is usually done through online methods. Online methods like the SBI website, mobile apps, and helpline numbers 1860 180 1290 or 39020202 are used for PIN generation.
