How to Delete Groww Account – Complete Deactivation Guide

Priya Jain, a 36-year-old marketing consultant from Pune, has been actively investing through Groww since 2021. Over four years, she had accumulated ₹3,75,000 in mutual funds and an additional ₹45,000 in Indian equity stocks. In early 2025, she decided to consolidate her investments into a single, more feature-rich platform that offered in-depth research tools and premium customer support.

Priya was not sure how to securely delete her Groww account while safeguarding her data and ensuring the secure withdrawal of her funds. With tax season approaching, she also wanted to retain records of her past transactions. This guide draws on cases like Priya’s to offer a step-by-step process for securely deleting a Groww account.

Why do Users choose to delete the Groww Account?

Groww has quickly become one of India's most popular investment platforms, boasting over 5 crore registered users as of 2025. The app allows users to invest in mutual funds, stocks, IPOs, fixed deposits, and digital gold — all in one place. Despite this, a portion of users eventually opt to close their Groww accounts due to a variety of reasons, including:

• Shifting to another broker offering better features
• Managing fewer apps for financial hygiene
• Technical issues or dissatisfaction with the app
• Concerns about data privacy and security
• Inactivity or no longer using the account

In fact, internal market data suggests that approximately 3.2 lakh users closed or deactivated their Groww accounts in the last 12 months.

Before you proceed, it is crucial to understand that Groww doesn’t offer a "Delete Account" button as a one-click feature. The process involves certain prerequisites and requires initiating a formal request to customer support.

Things to Do Before Deleting Your Groww Account

Deleting your Groww account is not as simple as uninstalling the app or logging out. It requires preparation to ensure a smooth and risk-free exit. Here’s what you must do beforehand:

Read More: New to Investing? Learn How to Analyse Stocks Before You Buy

1. Clear All Investment Holdings

You must sell or transfer all your active investments before initiating the deletion process.

Numerical Example:

Ravi Sharma, a 40-year-old teacher from Nagpur, had invested ₹1,20,000 in mutual funds and ₹45,000 in stocks through Groww. Before initiating account closure, he sold his holdings and waited for the settlement, which took T+2 days for stocks and 3–5 business days for mutual funds.

2. Cancel Active SIPs and AutoPay Mandates

Groww supports Systematic Investment Plans (SIPs) and AutoPay features using UPI and net banking. If these are active:

• Go to the SIP section under “You > SIPs”.
  
  
• Cancel each active SIP individually.
  
  
• Remove AutoPay authorisations from your bank or UPI app.

3. Withdraw All Remaining Balance

Ensure you’ve withdrawn all money from your Groww balance or earnings from redemptions. The balance typically reflects within 1–3 working days after a mutual fund redemption or stock sale.

4. Download Investment Statements for Record

Once your account is deleted, you may no longer have access to your capital gains statements, tax summary, or transaction reports.

• Log in to your Groww app or desktop account.
  
  
• Go to “You” > “Statements”.
  
  
• Download Capital Gains, Investment Summary, and Tax Reports for all financial years.

These records are essential during income tax filing, especially if you have significant equity or mutual fund investments.

5. Delink UPI and Remove Linked Bank Account

Steps to Delete Bank Account from Groww App:

1. Go to the ‘Profile’ section in the app.
   
   
2. Tap on ‘Bank and AutoPay’.
   
   
3. Click on the three dots (⋮) next to the bank account you want to delete.
   
   
4. Tap ‘Delete’.

However, Groww will not let you delete a bank account if:

• It is your only verified bank account.
• There are active SIPs or AutoPay mandates linked to it.
• It is marked as your primary bank account.

Solution:

If you have only one bank account:

• Add a new bank account.
• Set it as your primary account.
• Only then delete the older bank account.

Example:

Surbhi Ghosh from Kolkata had only one bank account linked to her Groww profile. When she tried to delete it, the app prevented her due to an active SIP worth ₹2,000/month. She added another account, cancelled the SIP, and then successfully deleted the old bank details after a 48-hour verification window.

Method to Delete Groww Account

Once your account is clean, with no active investments, SIPs, or pending balances, you can request to delete your Groww account 

through one of the three official methods:

Method 1: Delete Groww Account via Mobile App

Follow these steps within the Groww App:

1. Open the Groww App on your smartphone.
   
   
2. Tap on the ‘You’ section in the bottom menu.
   
   
3. Scroll to the bottom and select ‘Help and Support’.
   
   
4. Click on ‘Account-related issues’.
   
   
5. Choose ‘Delete/Close Groww Account’.
   
   
6. Fill in the required details, including:
   
   
   • Your reason for deletion
   • Registered mobile number
   • PAN (optional)
     
     
7. Submit the form.

After submission, a Groww representative will contact you within 2–3 working days for final confirmation and further steps.

Method 2: Request Account Deletion via Email

You can also request account closure by emailing the support team.

Steps:

1. Open your registered email account.
2. Compose a new mail to: support@groww.in
3. Use the subject line: “Request to Delete My Groww Account”
4. Mention your:
   • Registered mobile number
   • Full name
   • PAN (optional)
   • Reason for account deletion

Groww support usually replies within 3–5 business days and may ask for identity verification before proceeding.

How To Delete Groww Account?

If you're considering closing your Groww account, you are not alone. Whether you're switching platforms, want a break from investing, or simply no longer use the service, deleting your Groww account is possible. However, there are important steps and conditions involved.

In this comprehensive guide, you'll learn:

• Pre-conditions before deletion
• Different methods to delete the account
• What happens after deletion
• Alternatives if you’re unsure
• FAQs and common issues

Let’s start with the basic requirements.

Pre-Conditions Before Deleting the Groww Account

Before you proceed with the deletion, ensure the following conditions are met:

• No active SIPs or AutoPay mandates: Cancel any existing SIPs and AutoPay instructions.
  
  
• The primary bank account must be changed: If you have only one verified bank account, you must add a new one and set it as the primary account before deleting the old one.
  
  
• Clear all holdings: Ensure you have sold or redeemed all mutual fund holdings and shares.
  
  
• Withdraw balance: Withdraw any available funds from your Groww balance.
  
  
• Download important documents: Save your capital gains reports, transaction history, and tax statements for future reference.

How to Delete a Bank Account from the Groww App?

If you're trying to remove your bank account before deleting Groww completely, follow these steps:

Steps:

1. Open the Groww app and go to the ‘Profile’ section.
   
   
2. Tap on ‘Bank and AutoPay’.
   
   
3. Click the three dots next to the bank name you wish to delete.
   
   
4. Select ‘Delete’.

Note: If the bank account is the only one on file or marked as primary, you must first add a new bank account, make it the primary, and then proceed to delete the old one.

Method 1: Delete Groww Account via App Support

Groww offers an option to delete your account by raising a request within the app.

Steps:

1. Open the Groww app.
   
   
2. Go to ‘Help & Support’ under the profile section.
   
   
3. Search for “Delete Account”.
   
   
4. Tap on “I want to delete my Groww account”.
   
   
5. Follow the on-screen prompts and confirm your request.

Response Time: Usually 2–3 working days
 

Manual Approval: Yes

Method 2: Delete Groww Account by Email

Alternatively, you can email Groww support directly.

Steps:

1. Open your email account.
   
   
2. Compose an email to support@groww.in.
   
   
3. Use the subject line: Request to Delete Groww Account
   
   
4. Include the following in the body:
   • Your full name
   • Registered email ID and phone number
   • Reason for deletion (optional)
   • PAN (optional, but helps with verification)

Response Time: 3–5 working days
Manual Approval: Yes

Method 3: Delete Groww Account via Web Portal 

If the app is not working or crashing, you can raise the request through a browser.

Steps:

1. Visit groww.in and log in to your account.
   
   
2. Go to ‘Help & Support’.
   
   
3. Search for “Account deletion” or open a new ticket.
   
   
4. Submit your request with the required details.

Response Time: 2–3 working days
Manual Approval: Yes

Comparison of Account Deletion Methods

Moderate

3–5 working days

Yes

Web Portal

Easy

2–3 working days

Yes