How to Delete Groww Account – Complete Deactivation Guide

Priya Jain, a 36-year-old marketing consultant from Pune, has been actively investing through Groww since 2021. Over four years, she had accumulated ₹3,75,000 in mutual funds and an additional ₹45,000 in Indian equity stocks. In early 2025, she decided to consolidate her investments into a single, more feature-rich platform that offered in-depth research tools and premium customer support.

Priya was not sure how to securely delete her Groww account while safeguarding her data and ensuring the secure withdrawal of her funds. With tax season approaching, she also wanted to retain records of her past transactions. This guide draws on cases like Priya’s to offer a step-by-step process for securely deleting a Groww account.

Why do Users choose to delete the Groww Account?

Groww has quickly become one of India's most popular investment platforms, boasting over 5 crore registered users as of 2025. The app allows users to invest in mutual funds, stocks, IPOs, fixed deposits, and digital gold — all in one place. Despite this, a portion of users eventually opt to close their Groww accounts due to a variety of reasons, including:

• Shifting to another broker offering better features
• Managing fewer apps for financial hygiene
• Technical issues or dissatisfaction with the app
• Concerns about data privacy and security
• Inactivity or no longer using the account

In fact, internal market data suggests that approximately 3.2 lakh users closed or deactivated their Groww accounts in the last 12 months.

Before you proceed, it is crucial to understand that Groww doesn’t offer a "Delete Account" button as a one-click feature. The process involves certain prerequisites and requires initiating a formal request to customer support.

Things to Do Before Deleting Your Groww Account

Deleting your Groww account is not as simple as uninstalling the app or logging out. It requires preparation to ensure a smooth and risk-free exit. Here’s what you must do beforehand:

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1. Clear All Investment Holdings

You must sell or transfer all your active investments before initiating the deletion process.

Numerical Example:

Ravi Sharma, a 40-year-old teacher from Nagpur, had invested ₹1,20,000 in mutual funds and ₹45,000 in stocks through Groww. Before initiating account closure, he sold his holdings and waited for the settlement, which took T+2 days for stocks and 3–5 business days for mutual funds.

2. Cancel Active SIPs and AutoPay Mandates

Groww supports Systematic Investment Plans (SIPs) and AutoPay features using UPI and net banking. If these are active:

• Go to the SIP section under “You > SIPs”.
  
  
• Cancel each active SIP individually.
  
  
• Remove AutoPay authorisations from your bank or UPI app.

3. Withdraw All Remaining Balance

Ensure you’ve withdrawn all money from your Groww balance or earnings from redemptions. The balance typically reflects within 1–3 working days after a mutual fund redemption or stock sale.

4. Download Investment Statements for Record

Once your account is deleted, you may no longer have access to your capital gains statements, tax summary, or transaction reports.

• Log in to your Groww app or desktop account.
  
  
• Go to “You” > “Statements”.
  
  
• Download Capital Gains, Investment Summary, and Tax Reports for all financial years.

These records are essential during income tax filing, especially if you have significant equity or mutual fund investments.

5. Delink UPI and Remove Linked Bank Account

Steps to Delete Bank Account from Groww App:

1. Go to the ‘Profile’ section in the app.
   
   
2. Tap on ‘Bank and AutoPay’.
   
   
3. Click on the three dots (⋮) next to the bank account you want to delete.
   
   
4. Tap ‘Delete’.

However, Groww will not let you delete a bank account if:

• It is your only verified bank account.
• There are active SIPs or AutoPay mandates linked to it.
• It is marked as your primary bank account.

Solution:

If you have only one bank account:

• Add a new bank account.
• Set it as your primary account.
• Only then delete the older bank account.

Example:

Surbhi Ghosh from Kolkata had only one bank account linked to her Groww profile. When she tried to delete it, the app prevented her due to an active SIP worth ₹2,000/month. She added another account, cancelled the SIP, and then successfully deleted the old bank details after a 48-hour verification window.

Method to Delete Groww Account

Once your account is clean, with no active investments, SIPs, or pending balances, you can request to delete your Groww account 

through one of the three official methods:

Method 1: Delete Groww Account via Mobile App

Follow these steps within the Groww App:

1. Open the Groww App on your smartphone.
   
   
2. Tap on the ‘You’ section in the bottom menu.
   
   
3. Scroll to the bottom and select ‘Help and Support’.
   
   
4. Click on ‘Account-related issues’.
   
   
5. Choose ‘Delete/Close Groww Account’.
   
   
6. Fill in the required details, including:
   
   
   • Your reason for deletion
   • Registered mobile number
   • PAN (optional)
     
     
7. Submit the form.

After submission, a Groww representative will contact you within 2–3 working days for final confirmation and further steps.

Method 2: Request Account Deletion via Email

You can also request account closure by emailing the support team.

Steps:

1. Open your registered email account.
2. Compose a new mail to: support@groww.in
3. Use the subject line: “Request to Delete My Groww Account”
4. Mention your:
   • Registered mobile number
   • Full name
   • PAN (optional)
   • Reason for account deletion

Groww support usually replies within 3–5 business days and may ask for identity verification before proceeding.

How To Delete Groww Account?

If you're considering closing your Groww account, you are not alone. Whether you're switching platforms, want a break from investing, or simply no longer use the service, deleting your Groww account is possible. However, there are important steps and conditions involved.

In this comprehensive guide, you'll learn:

• Pre-conditions before deletion
• Different methods to delete the account
• What happens after deletion
• Alternatives if you’re unsure
• FAQs and common issues

Let’s start with the basic requirements.

Pre-Conditions Before Deleting the Groww Account

Before you proceed with the deletion, ensure the following conditions are met:

• No active SIPs or AutoPay mandates: Cancel any existing SIPs and AutoPay instructions.
  
  
• The primary bank account must be changed: If you have only one verified bank account, you must add a new one and set it as the primary account before deleting the old one.
  
  
• Clear all holdings: Ensure you have sold or redeemed all mutual fund holdings and shares.
  
  
• Withdraw balance: Withdraw any available funds from your Groww balance.
  
  
• Download important documents: Save your capital gains reports, transaction history, and tax statements for future reference.

How to Delete a Bank Account from the Groww App?

If you're trying to remove your bank account before deleting Groww completely, follow these steps:

Steps:

1. Open the Groww app and go to the ‘Profile’ section.
   
   
2. Tap on ‘Bank and AutoPay’.
   
   
3. Click the three dots next to the bank name you wish to delete.
   
   
4. Select ‘Delete’.

Note: If the bank account is the only one on file or marked as primary, you must first add a new bank account, make it the primary, and then proceed to delete the old one.

Method 1: Delete Groww Account via App Support

Groww offers an option to delete your account by raising a request within the app.

Steps:

1. Open the Groww app.
   
   
2. Go to ‘Help & Support’ under the profile section.
   
   
3. Search for “Delete Account”.
   
   
4. Tap on “I want to delete my Groww account”.
   
   
5. Follow the on-screen prompts and confirm your request.

Response Time: Usually 2–3 working days
 

Manual Approval: Yes

Method 2: Delete Groww Account by Email

Alternatively, you can email Groww support directly.

Steps:

1. Open your email account.
   
   
2. Compose an email to support@groww.in.
   
   
3. Use the subject line: Request to Delete Groww Account
   
   
4. Include the following in the body:
   • Your full name
   • Registered email ID and phone number
   • Reason for deletion (optional)
   • PAN (optional, but helps with verification)

Response Time: 3–5 working days
Manual Approval: Yes

Method 3: Delete Groww Account via Web Portal 

If the app is not working or crashing, you can raise the request through a browser.

Steps:

1. Visit groww.in and log in to your account.
   
   
2. Go to ‘Help & Support’.
   
   
3. Search for “Account deletion” or open a new ticket.
   
   
4. Submit your request with the required details.

Response Time: 2–3 working days
Manual Approval: Yes

Comparison of Account Deletion Methods

What Happens After You Delete Your Groww Account?

Once your Groww account is deleted:

• Your access to the app and investment dashboard will be permanently restricted.
  
  
• All records such as transaction history, statements, and capital gains will be archived securely for legal compliance.
  
  

• UPI mandates and bank accounts will be delinked from your profile.

   

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Numerical Example:

After deleting his account, Arvind Mehta from Indore, who had made 87 transactions over three years, was still able to request archived capital gains statements for FY 2023–24 by emailing support@groww.in.

Can You Reactivate a Deleted Groww Account?

No, once your Groww account is permanently deleted:

• It cannot be reactivated.
  
  
• You will need to create a new account using a different mobile number or email ID.

Alternatives After Deleting Groww

Alternatives to Deletion: Temporarily Stop Using Groww

If you’re unsure about deleting your Groww account permanently, consider these alternatives:

• Log out and remove the app from your phone.
• Disable UPI mandates via your bank app or net banking.
• Withdraw all balances but keep the account active.

• Contact support to request a temporary deactivation.

   

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Numerical Example:

Preeti Chhabra, 28, from Chandigarh, didn't want to delete her Groww account entirely. She opted to pause usage by disabling UPI and logging out. After 8 months, she resumed investments again without needing a new account.

Do's and Don’ts Before Deleting the Groww Account

Common Issues While Deleting Groww Accounts and Solutions

Example: Ashok Patil, a 51-year-old from Hyderabad, deleted his Groww account in March 2025 but continued getting statements. He contacted customer support and got his details unlinked within 4 working days.

Conclusion

Deleting your Groww account is a straightforward process, but it requires careful preparation. From cancelling SIPs to downloading tax records, ensuring that every loose end is tied is crucial. While Groww provides multiple methods for account deletion—via app, email, or browser—you cannot recover your account once it’s deleted. Therefore, consider temporary alternatives like deactivation if you're unsure.

Whether you’re switching platforms or taking a break from investing, this guide ensures you exit safely and with clarity. If you’re 

ready, follow the method that suits you best and contact Groww support for any assistance along the way.

FAQs

Q1. Can I delete my Groww account if I still have SIPs running?
No, you must cancel all active SIPs before deletion.

Q2. Will Groww delete my personal data after account closure?
No. While your access is removed, data is retained for legal compliance.

Q3. Can I reuse the same PAN and mobile for another Groww account?
No. You’ll need to use a different mobile number and email. PAN may require manual delinking.

Q4. How do I track refunds if the Groww account is deleted?
You can email support@groww.in with your registered details to enquire.

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