Author
LoansJagat Team
Read Time
10 Min
05 Apr 2025
Suppose you are Ravi, an Axis Bank customer. It's late April, and you want to see your statement to monitor how much you have spent. See how easy it can be:
Download through Net Banking: Ravi accesses his online Axis Bank account, chooses 'View All' for savings, and downloads the statement for 1st to 31st March. So easy, right?
or
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With these quick and easy options, Ravi can keep track of his expenses, review transactions, and double-check his balance. It’s the perfect way to stay on top of his budget!
A bank statement is a record of all transactions (withdrawals, deposits, transfers, etc.) in your account over a period, typically a month. It lists dates, amounts, and descriptions of the transactions. Your account holder details, opening balance, total deposits, withdrawals, and closing balance also appear on the statement. It allows you to monitor spending, verify errors, and prevent fraud. Statements may be accessed online or by mail.
Prepare your SMS:
Send the SMS:
Ravi wanted to check his Axis Bank statement for April. He took his phone, typed ESTMT 12345 01-04-2025 30-04-2025, and hit send to 56161600. He made sure to send it from his registered mobile number. A few minutes later, he received his account statement on SMS. Simple!
Dial the Toll-Free Number:
Give a Missed Call:
Receive the SMS:
An Axis Bank statement is a detailed account of all the transactions in your account, including deposits, withdrawals, transfers, and charges, within a given period. Below is what you will find in an Axis Bank statement:
1. Account Information:
2. Transaction Details:
3. Balance Information:
4. Charges and Fees:
5. Interest Earned (if any):
6. Other Details:
This statement presents you with a clear picture of all your account activity during the statement period.
Here’s the information about the charges for Axis Bank statements:
Service | Charges |
Monthly statement by post | Free |
Daily/Weekly/Monthly statement by e-mail | Free |
Ad hoc statement from any branch | ₹100 per statement |
Duplicate statement from the branch | ₹100 per statement |
Retrieval of old records or query (more than 1 year old) | ₹100 per record/query |
Certificate of Balance | Current year: Free Previous year: ₹200 |
Mobile Alerts | Free |
Account Closure Charges | Less than 1 year old: ₹500 Older than 1 year: ₹250 |
Let’s say Ravi needs to check his Axis Bank statement. Here’s how the fees work for him:
Ravi gets his monthly statement by post for free, and even his daily email alerts cost him nothing. But, when he requests an Ad hoc statement from the branch, he’s charged ₹100 per statement. If Ravi needs a certificate of balance for last year, it’s ₹200!
Let’s understand it with the help of an example:
Service | Charges |
Monthly statement by post | Free |
Daily/Weekly/Monthly statement by e-mail | Free |
Ad hoc statement from any branch | ₹100 per statement |
Duplicate statement from the branch | ₹100 per statement |
Retrieval of old records or query (more than 1 year old) | ₹100 per record/query |
Certificate of Balance | Current year: Free Previous year: ₹200 |
Mobile Alerts | Free |
Account Closure Charges | Less than 1 year old: ₹500 Older than 1 year: ₹250 |
Isn’t it interesting how small requests can add up?
Here’s a simple comparison between an Axis Bank Mini Statement and a Full Statement:
Feature | Axis Bank Mini Statement | Axis Bank Full Statement |
Purpose | Provides a quick overview of recent transactions and the balance. | Gives a detailed record of all transactions over a specific period. |
Content | List the last 5 (or sometimes 3) transactions, with date, time, amount, and type. | Includes all transactions (deposits, withdrawals, transfers, fees, etc.), with dates, descriptions, and amounts. |
Accessibility | Available via SMS, missed calls, mobile banking, internet banking, and ATM. | Available online as e-statements or by requesting a physical copy at the branch. |
Frequency | Can be accessed frequently for real-time updates. | Typically available monthly or quarterly. |
Cost | Usually free, depending on the method. | E-statements are free; physical copies may have a fee. |
Here’s the information about the common issues with Axis Bank statements and how to address them:
Issue | Explanation | Solution |
1. Difficulty Downloading Statements | ||
Technical Issues | Problems may occur due to website or app glitches. | Wait and try again later, or contact customer support. |
Incorrect Details | An incorrect account number, IFSC code, or nickname might cause issues. | Double-check the details entered before requesting the statement. |
Statement Duration | You can only download statements within 90 days of their generation date. | Make sure the statement you're trying to download is within this timeframe. |
Statement Size | Statements with over 22,000 records might not be downloadable. | Try downloading a smaller statement or contact customer support. |
Contact Customer Support | If problems persist, reach out for assistance. | Email: cmscustomercare.mum@axisbank.com or Phone: 18605004971. |
2. Incorrect Information or Discrepancies | ||
Transaction Errors | Errors like debits not being reflected or missing credits can occur. | Review the statement and report any discrepancies to Axis Bank immediately. |
Fraudulent Activity | Watch out for unauthorised or suspicious transactions. | Regularly check your statements and report any fraud immediately. |
Update Information | Ensure your KYC (Know Your Customer) details are current to avoid account issues. | Update your KYC details with the bank if needed. |
3. E-Statement Related Issues | ||
Joint Account Holders | Only one account holder may receive the e-statement unless otherwise requested. | Account holders should ensure correct contact details are updated with the bank. |
Account Holder Responsibility | The account holder must keep contact information updated for uninterrupted e-statement service. | Update your contact details with Axis Bank. |
Technical Issues | Issues like incorrect email addresses can prevent e-statements from being received. | Ensure your email address is correct and check your spam folder. |
Deactivating E-Statement | If you prefer paper statements instead of e-statements, you can switch. | Visit your nearest Axis Bank branch to request paper statements. |
4. Safe Banking Practices | ||
Beware of Scams | Be cautious of unsolicited fund transfers or offers that sound too good to be true. | Never share personal information or respond to suspicious offers. |
Protect Your Information | Never share your bank details or passwords, and be cautious of phone calls asking for sensitive information. | Keep your account details secure and avoid sharing them with anyone. |
Secure Online Banking | Use strong passwords, log out after use, and avoid using public computers for banking. | Always secure your online banking activities and avoid using unsecured devices. |
Accessing and viewing your Axis Bank statement has never been simpler. You can opt to use either Net Banking, the Axis Mobile App, SMS, or a missed call. For that matter, it is very quick and hassle-free. Complete transaction details, balances, and charges are easy to view and understand, allowing you to manage your finances effortlessly.
Make sure your details are accurate at all times and do not forget to check for discrepancies. Don't forget, you can always seek assistance from customer support if necessary. By adopting safe banking habits, you'll have a hassle-free and secure banking experience! So, go ahead and operate your account with ease!
Q1: What are the key elements of Axis Bank's purpose statement?
Axis Bank's purpose statement is "Banking that leads to a more inclusive and equitable economy, a thriving community, and a healthier planet."
Q2: Can I print my bank statement?
Answer: Yes, you can print your bank statement. Simply open the statement and use the Print function in your browser. If you've saved the statement as a PDF on your computer, you can also print it directly from your PDF reader.
Q3: Can I get bank statements from a closed account?
Yes, you can usually request bank statements from a closed account by contacting your bank via phone, email or by visiting a branch. You may be required to verify your identity before receiving the statements.
Other Bank Statements | ||
About the Author
LoansJagat Team
We are a team of writers, editors, and proofreaders with 15+ years of experience in the finance field. We are your personal finance gurus! But, we will explain everything in simplified language. Our aim is to make personal and business finance easier for you. While we help you upgrade your financial knowledge, why don't you read some of our blogs?
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