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LoansJagat Team

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6 Min

15 Dec 2025

HDFC Bank Customer ID | How to Find & Retrieve Easily

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Key Takeaways 

 

  • Your HDFC Bank customer ID is a unique 9-digit number required for online login and stays the same for all of your bank accounts.

 

  • If you forget it, you can use the HDFC Customer ID forgot option to recover it online. Many users search for “HDFC Bank customer ID by SMS,” but HDFC Bank currently does not offer any SMS method to retrieve the Customer ID.

 

  • You have several options to find your HDFC Bank Customer ID: passbook, e-statement, checkbook, NetBanking, or in-branch.

 

If you think each HDFC account needs a separate login, you’re in for a surprise. One Customer ID manages your savings, FD, loan, and every other service seamlessly.

An HDFC Bank Customer ID is a unique 9-digit number that the bank gives to every customer. It stays the same for life and helps you access all your HDFC accounts in one place. Instead of remembering different login IDs for a loan, FD, or savings account, the customer ID keeps everything linked and organised. It works like a master key that unlocks every service you use with the bank, whether it is NetBanking or MobileBanking. 

For example, when I log in to my HDFC NetBanking, I simply enter my customer ID to view my savings balance, check my FD details, or see my loan statements. This makes banking much easier and more secure.

Where to Find Your HDFC Bank Customer ID?

 

Customer ID dhoondhte-dhoondhte thak gaye? Don’t worry, your passbook, cheque book, and NetBanking page already have it.

 

It is simple to find your HDFC Bank Customer ID once you know exactly where your HDFC Bank Customer ID appears on all of your digital platforms and banking documents. 

 

Method

Description 

NetBanking: “HDFC Customer ID Forgot”

On the HDFC NetBanking login page, click Forgot Customer ID, then enter your registered mobile number, date of birth, or PAN, and verify via OTP to retrieve your Customer ID.

Welcome Kit/Welcome Letter

Your Customer ID is printed in the welcome letter that HDFC sends when you open a new account.

Cheque Book

The 9-digit Customer ID is printed (in bold) on the first page of your HDFC cheque book.

Passbook

You can find the Customer ID printed on the first page of your HDFC passbook.


Many people search for “HDFC Bank customer ID by SMS”, but HDFC Bank does not offer any SMS-based service to retrieve your Customer ID. The bank has not officially provided any SMS feature for this purpose.

If you are searching “HDFC Bank customer ID kaise pata kare”, the correct methods are checking your passbook, cheque book, welcome letter, or using the HDFC Bank customer ID forgot option on the NetBanking login page.

How to Use HDFC  Bank Customer ID? 

 

Your Customer ID is essential to safely access and manage your online banking services.

 

Use Case

What You Do

Logging In to NetBanking

Enter your Customer ID and then your NetBanking password (IPIN) to access your account.

Register for NetBanking

When registering for NetBanking (online), you must enter your Customer ID as your “User ID.”

Secure Online Access

Keep your Customer ID confidential. Use the bank’s virtual keyboard, and always verify you’re on the genuine HDFC NetBanking page with “https://netbanking.hdfcbank.com”.

Password / PIN Regeneration

The system will ask for your Customer ID along with other credentials while resetting or regenerating your IPIN.

 

Your Customer ID turns into an efficient key for easy and safe online banking once you understand these common use cases.

Difference Between HDFC  Bank Customer ID and Account Number

 

Many customers confuse the Customer ID with the account number, though they have entirely different functions in HDFC Bank's system.

 

Feature

Customer ID

Account Number

What it identifies

You, as the customer, across all products

A specific account (savings/current)

Format/length

9 digits

14 digits or more, depending on product

Remains constant

Remains the same even if you open a new account with the same bank

May change with new account, different product

Use case

Login, profile-level actions, cross-product view

Transactions, statement, account-specific operations

Found on

Passbook, welcome letter, “Forgot Customer ID” online

Chequebook, account statement, NetBanking account details

 

These differences help you to understand these identifiers, enable you to use them appropriately, and prevent misunderstandings when transacting in banking.

Benefits of Knowing HDFC  Bank Customer ID 

 

If you are aware of your ID:

 

  • You can log in to your HDFC account more quickly. 

 

  • You can simplify tracking and servicing for savings, loans, and FDs with a single ID.

 

  • Using a bank-generated fixed ID instead of repeatedly asking for one or taking the chance of disclosing account numbers improves security.

 

All of this increases your banking convenience and control.

 

Bonus Tip: Do you know? If you link all your HDFC products, like your savings account, loan, and FD, NetBanking unlocks a single dashboard that shows everything in one place. Just log in and check the “My Dashboard” section to explore this hidden feature. 

Conclusion

 

Each HDFC Bank customer has a unique 9-digit ID that serves as their customer ID. It facilitates login, connects all accounts, and makes using digital banking easier. Keep it safe, and use it whenever you want to access any financial service. Log in, explore, and make wise financial decisions!

FAQs Related to HDFC  Bank Customer ID

 

I can’t find my HDFC Bank Customer ID. Where can I check it?

You can find your HDFC Bank Customer ID on your passbook, welcome letter, account statement, or the HDFC NetBanking login page.

 

What does an HDFC Bank Customer ID look like? Is it all numbers, and how many digits does it have?

The Customer ID is a unique  9-digit numeric code assigned to every HDFC Bank account holder.

The HDFC Bank representatives asked for my customer ID. Is it safe to share?

Yes, it is safe to share your Customer ID with authorised HDFC Bank staff for verification, but never share your password, OTP, or PIN.

What is the IFSC code of HDFC Bank by customer ID?

Customer ID and IFSC code are unrelated. Your IFSC depends on your branch and is printed on your passbook, cheque book, and account statement.

Does my Customer ID change if I open a new account, credit card, FD, or loan?

No, your HDFC Bank Customer ID does not change. The bank assigns one permanent ID to you, and it stays the same even if you open a new account, credit card, FD, or loan.
 

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About the Author

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.

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