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LoansJagat Team

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6 Minidbi-bank-customer-id

21 Dec 2025

IDBI Bank Customer ID – How to Find & Use

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Key Takeaways 

 

  • Your IDBI Bank customer ID serves as a unique 8-digit profile number for the duration of your relationship with IDBI Bank.

 

  • You can use phone-banking IVR services to access your IDBI Bank customer ID number at any time by authenticating with your ID and ATM/debit card. 

 

  • All of your accounts, credit cards, loans, savings, and deposits are automatically linked by your IDBI Bank Customer ID, providing a consistent profile view throughout all banking channels. 

 

 

IDBI banking gets 10× easier when you realise one Customer ID controls your entire profile. Here’s how that single code connects your savings, FD, and loan accounts effortlessly.

 

Your IDBI Bank Customer ID, also called your CIF Number, is a unique number that identifies your bank profile. 

 

You will need it for online banking, making transactions, and getting support. You can find this number on your passbook, account statement, chequebook, welcome letter, or by logging in to net or mobile banking. This number is your personal reference for all bank services.

 

Example:

I opened an IDBI Bank savings account. I soon received a unique number that identifies my IDBI Bank account. Let’s say my IDBI Bank customer ID is 12 345 678. I'll use this ID for all of my IDBI loan and deposit accounts. 

 

This ID will be linked centrally if I later open a fixed deposit. It makes banking easier because I only need 1 ID for my bank account rather than several. Let's learn where to find it and how to use it without any problems.

Where to Find Your IDBI Bank Customer ID? 

 

Customer ID nahi mil rahi and you’re already thinking of hunting old documents? Stop, IDBI gives you faster digital ways to find it instantly.

 

You can start using IDBI's digital services and save time by finding your IDBI Bank Customer ID.

 

Method

What to do

Phone Banking IVR

Call 1800-209-4324 for your customer ID & T-PIN, and get your profile details.

Mobile Banking App / Go Mobile+

Open the Go Mobile+ app login screen. 

 

These quick access options make it easy to retrieve your Customer ID without waiting for physical documents or visiting a branch.

How to Use IDBI Bank Customer ID? 

 

Almost all of your online and phone-based banking services are accessed through your IDBI Customer ID.

 

Use Case

How to use the ID

Digital Banking Login

Enter the IDBI Bank customer ID and MPIN in the app to check balances or transfer funds. 

Phone Banking Requests

Tell your Customer ID while calling support, so the IVR recognises your profile and gives service.

Service Channel Verification

You need to provide your Customer ID to complete authentication for card hot‐listing or ATM PIN generation.  

 

Your banking operations, from transactions to support, become faster and secure once you begin utilising it across these channels.

Difference Between IDBI  Bank Customer ID and Account Number

 

The Customer ID and account number are often confused by customers, but IDBI Bank assigns both for quite different purposes.

 

Feature

Customer ID

Account Number

Purpose

Identifies you as a customer across all products at IDBI Bank

Identifies a specific savings/current account with the bank

Remains constant

Remains the same across account openings/closures

Changes with each new account you open

Use case

For login, mobile/phone banking, profile-level authentication

For transactions in that specific account

Where do you find it

On login, IVR, mobile banking, and documents

Passbook, cheque-book, bank statements

 

Understanding the difference lets you choose the right ID for transactions, verification, or logging in, and helps you avoid errors..

Benefits of Knowing IDBI Bank Customer ID

 

Your entire IDBI banking experience, particularly on digital platforms, can be greatly enhanced by being well-aware of your Customer ID.

 

  • You can activate and access mobile banking right away without using your passbook or branch support.
  • When you enter your Customer ID, the IVR instantly recognises your profile and makes phone banking simpler.
  • Savings, loans, and deposits can all be managed under a single profile without requiring different login information.

 

You can continue to have access to all IDBI services whenever you need them by keeping your IDBI Bank Customer ID safe.

 

Bonus Tip: Do you know? IDBI lets you request a single “Customer Snapshot” that shows all your accounts, deposits, cards, and service requests under one Customer ID. Just log in to the official IDBI NetBanking portal to access it.

 

Conclusion

 

Your IDBI Bank customer ID serves as your banking identity. You have to know where to look for it, how to use it on different platforms, and how to keep it safe. Take charge of your finances.

 

FAQs Related to IDBI Bank Customer ID

 

I have an IDBI NRE/NRO account, but don’t remember my Customer ID. How can I find it from abroad?

You can find it through IDBI’s phone-banking IVR, your e-statement, or by contacting the bank’s international customer support with proper verification.

How do I generate a customer ID for my IDBI account?

You don’t generate it yourself. IDBI Bank automatically assigns a Customer ID when your account is opened.

Is it safe to share my IDBI Customer ID with customer care?

Yes, it is safe to share your IDBI Customer ID with official customer care. Always make sure you are speaking to the bank’s verified helpline before providing any details.

What steps can I take to get my bank to reactivate my suspended customer ID if they say it was for 'security reasons' but won't give any details? 

If your bank ID is suspended for security reasons, contact your bank right away by visiting a branch or calling their helpline. Ask about the reasons for the suspension and the steps you need to take. Provide any updated KYC details or documents like your ID and address proof.

A bank representative called and asked for my full customer ID. Is this a standard practice, or should I be suspicious?

Be very cautious if you get a call like this. Real bank representatives will not ask for your full customer ID, password, or sensitive details such as your full social security number or PIN.
 

Other Related Pages

Axis Bank Customer ID

Bank of Baroda Customer ID

HDFC Bank Customer ID

Union Bank Customer ID

Yes Bank Customer ID

Canara Bank Customer ID

Central Bank of India Customer ID

IDBI Bank Customer ID

Indian Bank Customer ID

IPPB Customer ID

Karur Vysya Bank Customer ID

PNB Customer ID

Saraswat Bank Customer ID

SBI Customer ID

ICICI FASTag Customer ID

 

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.

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