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LoansJagat Team

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21 Dec 2025

IPPB Customer ID – How to Find & Use for Banking Services

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Key takeaways
 

  • Your IPPB Customer ID number is a unique 10-digit identifier for all your banking services.
     
  • You can find an IPPB Customer ID number on your passbook, QR card, SMS, or the IPPB mobile app.
     
  • You need your IPPB Customer ID for mobile banking, internet banking, and customer care support.
     

Savings ho, app login ho, ya support call, IPPB sab kuch Customer ID se verify karta hai. This is why it is necessary to understand this 10-digit number.

The IPPB Customer ID is a unique 10-digit number that identifies you as a customer with India Post Payments Bank.You use it for mobile banking, internet banking, and other account-related services.

For example, I opened my IPPB account last year and found my IPPB Customer ID number on the first page of my passbook. I also received it by SMS, which made logging into the mobile app very easy. Whenever I call customer care, they ask for this ID to verify my account quickly.

In this blog, I will explain how to find, use, and manage your IPPB Customer ID effectively to make banking safe and convenient.

Where to Find Your IPPB Customer ID?

Don’t overthink where your IPPB Customer ID is. It is literally right in front of you.

Finding Your IPPB Customer ID:

  • Scan the QR code on your card and authenticate with an OTP.
  • Check the first page of your passbook or your account statement.
  • Log in to the IPPB mobile app and go to 'My Account' and then 'Account Details'.
  • Call IPPB customer care or check SMS notifications for your Customer ID.

It is very easy to find your IPPB Customer ID. It is available 24x7. Your IPPB Customer ID number is the CIF ID printed on the first page of your passbook. You can also find it on your passbook, QR card, account statements, or through the IPPB mobile app.

How to Use IPPB Customer ID?

Your IPPB Customer ID is a 10-digit number that helps you access mobile banking, internet banking, and customer support. 

Using IPPB Customer ID:

  • Mobile Banking: Enter your IPPB Customer ID to log in to the IPPB mobile app.
  • Internet Banking: Use your Customer ID to access account services on the India Post Internet Banking website.
  • Customer Support: Share your IPPB Customer ID when calling customer care for assistance.

Your IPPB Customer ID ensures you can access your account securely anytime.

Difference between IPPB Customer ID and Account Number 

Your IPPB Customer ID number is a unique 10-digit identifier for your overall customer profile, while your account number identifies a specific savings account. You can even receive your IPPB Customer ID by SMS for quick reference.

 

Feature

IPPB Customer ID

Account Number

Purpose

Identifies you as a customer to the bank’s system.

Identifies a specific savings account.

Scope

Linked to your overall customer profile, which may include multiple products.

Linked only to a single savings account.

Usage

Required for mobile app registration, internet banking login, and phone banking.

Used for transactions related to that specific account, such as deposits or transfers.

Example

Often referred to as the CIF (Customer Information File) number.

The actual account number for a particular savings account.

 

IPPB Customer ID number gives you digital access across all your accounts, while the account number is used for individual account transactions.

Bonus Tip: Do you know? You can link your Post Office Savings Bank (POSB) account with IPPB in the app. This enables instant transfers between both accounts, no branch visit needed.

Benefits of Knowing IPPB Customer ID

Your IPPB Customer ID makes banking easier, faster, and secure.

  • Quick Issue Resolution: Receive immediate help for transaction problems, login issues, or account errors.
     
  • 24x7 Access: IPPB customer care remains available any time, day or night, for convenient banking outside branch hours.
     
  • Secure Assistance: Customer care verifies your identity before providing support, keeping your account safe from fraud or unauthorised access.
     
  • Clear Guidance: Get support on mobile banking, internet banking, loans, and other account services.
     
  • Emergency Support: Report lost cards, fraudulent transactions, or technical glitches quickly to reduce risks and losses.
     
  • IPPB Customer ID Help: Customer care assists in retrieving your IPPB Customer ID number or sending it via SMS whenever required.

Contact IPPB Customer ID to manage your account smoothly, securely, and reliably at all times.

Conclusion

The IPPB Customer ID gives you secure access to all your accounts and banking services. You can use it to log in to mobile banking, internet banking, and contact customer care easily. Keeping your IPPB Customer ID number handy ensures smooth, safe, and convenient management of your account at all times.

FAQs

FAQ 1: What should I do if I still can’t access my IPPB account details after trying the app, SMS, and customer care?
Answer: Visit a nearby India Post office with your Aadhaar or other ID and the mobile number used to open the account. Staff can retrieve your account number and Customer ID instantly.

FAQ 2: Can I retrieve my IPPB account number using my Aadhaar at any post office?
Answer: Yes. If your IPPB account is linked to Aadhaar, the post office can fetch your account details and print your account number and Customer ID after verifying your identity.

FAQ 3: Can I use IPPB and Post Office Savings Bank (POSB) together?

Answer: Yes. IPPB and POSB are separate accounts, but you can link them in the IPPB app. Once linked, you can transfer money between POSB and IPPB easily and manage both accounts from the app.

FAQ 4: What is the daily UPI transfer limit in the IPPB app?

Answer: The IPPB app allows a maximum transfer of ₹5,000 per recipient per day via UPI. You can make multiple transfers to different recipients within this limit.

FAQ 5: How do I link my POSB account with IPPB?

Answer: Open the IPPB app, go to the “Link Account” section, and follow the instructions to connect your Post Office Savings Bank (POSB) account. Once linked, you can transfer money between the accounts easily.
 

Other Related Pages

Axis Bank Customer ID

Bank of Baroda Customer ID

HDFC Bank Customer ID

Union Bank Customer ID

Yes Bank Customer ID

Canara Bank Customer ID

Central Bank of India Customer ID

IDBI Bank Customer ID

Indian Bank Customer ID

IPPB Customer ID

Karur Vysya Bank Customer ID

PNB Customer ID

Saraswat Bank Customer ID

SBI Customer ID

ICICI FASTag Customer ID

 

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.

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