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LoansJagat Team

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6 Min

21 Dec 2025

PNB Customer ID: How to Find and Use

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Key Takeaways
 

  • Your PNB customer ID stays constant across all your accounts. It links savings, current, and loan accounts under one digital identity.
     
  • You can retrieve your PNB customer ID by SMS instantly. Use your registered mobile number to avoid branch visits or delays.
     
  • The PNB customer ID number differs from your account number. Customer ID is for login access, account number is for transactions.


Have you ever felt confused about banking numbers? You're not alone in this journey. Many customers wonder what their PNB customer ID actually means. 

Let's clear this confusion together and make banking simpler. Your financial confidence starts with understanding these basic yet crucial details.

Your PNB customer ID works like your personal passport at the bank. It identifies you uniquely across all banking services and platforms. This special number remains constant regardless of how many accounts you hold. Think of it as your banking identity card that never changes.

I remember when I first received my PNB customer ID number. The bank assigned it during my account opening process. I use this PNB customer ID by SMS for quick balance checks. 

PNB customer ID helps me access net banking and mobile banking easily. My multiple savings accounts share this single customer identification number. This makes managing all my accounts incredibly convenient and stress-free.

Where to Find Your PNB Customer ID?

Did you know? Your customer ID is like your digital fingerprint at the bank. It makes every transaction secure and easy. Let's discover where you can find this important number.

The PNB e-Banking application includes a Customer ID search option. After logging in, go to Personal Settings, select View Profile or Personal Details, and locate your Primary Customer ID on the screen.

You can also find your PNB customer ID printed on the first page of your passbook and on the front leaf of your chequebook issued by the bank.

How to Use PNB Bank Customer ID?

Here is a handy tip! Every great journey begins with a single step. The same applies to your banking tasks. Let's walk through the simple process together.
 

Banking Method

Steps

Internet Banking

1. Visit the PNB net banking site.

2. Enter your PNB Customer ID (used as User ID) and click “Continue”.

Mobile Banking

1. Download the PNB Digital App from the app store.

2. Register using your PNB Customer ID.


Your PNB customer ID makes banking simple and secure every day. It acts as your unique digital identity for all transactions. Keep this number safe and accessible for smooth banking experiences.

Difference Between PNB Customer ID and Account Number

Ever wondered why banks use different numbers? It's like having one house address but multiple room keys. Each serves a unique purpose. Let's understand this better with a simple comparison.

 

PNB uses two important numbers for your banking needs. Your PNB customer ID stays constant across all accounts you hold. The account number changes for each individual account you open. 

 

Your PNB customer ID number helps you access digital banking services. The account number identifies one specific account at your branch.

 

Aspect

PNB Customer ID

Account Number

Purpose

Identifies the customer

Identifies a specific account

Uniqueness

One per customer

One per account

Usage

Net banking and mobile banking access

Account transactions and deposits

Consistency

Remains the same for all accounts

Different for each account

 

Both numbers work together for smooth and secure banking operations daily.

Benefits of Knowing the PNB Bank Customer ID

Knowledge is power, especially in banking! When you know your customer ID well, banking becomes effortless. It unlocks countless opportunities and simplifies your financial journey remarkably.

  • Your PNB customer ID provides seamless access to net banking.
  • You can check balances and transfer funds instantly anytime.
  • The PNB customer ID by SMS helps you pay bills quickly.
  • It ensures secure authentication during all your banking transactions.
  • You can apply for loans without visiting the branch.
  • Your PNB customer ID number tracks accounts across different branches.

Keep your customer ID handy for smooth and hassle-free banking always.

Conclusion

Your PNB customer ID is essential for modern banking convenience. It connects you to all digital banking services effortlessly. This unique identifier simplifies account management across multiple platforms. 

You can perform transactions securely without visiting any branch. Keep your PNB customer ID safe and memorise it well. It empowers you to handle finances independently and efficiently. Your banking journey becomes smoother with this single important number.

Bonus Tip: Do you know? Your PNB Customer ID works like a digital master key. It helps you recover forgotten login details instantly and lets you activate mobile banking without visiting a branch.

FAQs

Q: What is a PNB customer ID? 

A: It is a unique number that identifies you as a customer.

Q: How can I get my customer ID of PNB?

A: Your customer ID is printed on your passbook's first page. For internet banking users, log in to the portal, go to Personal Settings, then View Personal Details, and check Primary Customer ID.

Q: In a joint account in PNB, do all individuals have different customer IDs?

A: Yes, each individual gets a separate customer ID always. When you open a joint account, two customer IDs are generated. Each account holder receives their own unique customer identification number.

Q: How long does PNB take to respond to email concerns?

A: PNB typically responds within 4-5 business days via email. You can also call their toll-free hotline at 1800-108-189-818 for faster assistance.

Q: I opened a PNB account online but cannot find my customer ID. The app shows only partial digits. What should I do? Will the bank charge penalties meanwhile?

Punjab National Bank may display only partial customer ID digits in digital channels for security reasons. You can find your full PNB customer ID on the first page of your passbook or chequebook. If unavailable, contact PNB customer care or visit the nearest branch for assistance. Any charges related to account balance depend on your account type and bank rules, so confirm them directly with PNB.
 

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About the Author

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.

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