Author
LoansJagat Team
Read Time
5 Min
20 Jun 2025
Are you losing out on loans or credit cards for no fault of your own? Nearly 24% of credit reports in India have errors that can badly hurt your CIBIL score. Many people don’t know it until their loan is rejected or their credit card application is denied.
And yes, even one small mistake, such as a wrong PAN or an extra loan, can lower your credit score by 100 points or more. The worst
part? You’re still paying for someone else’s error.
Your CIBIL report is like your financial CV. It shows how you handle money, loans, credit cards and repayments. However, when the information in it is incorrect, it can significantly harm your financial prospects.
Type of Error | What It Means | Impact |
Wrong Name/PAN | Your identity mismatched | Credit gets linked to someone else |
Closed Loan Still Open | The loan already paid is shown as unpaid | Looks like you're overburdened |
Late Payment by Mistake | You paid on time, but it shows as delayed | Credit score drops by 60–100 points |
Extra Loan Listed | The loan you never took shows up due to a bank error | Increases your liability falsely |
Let’s say Ramesh had a personal loan of ₹1,00,000, which he closed in 2022. But his report still shows it as active. This incorrect data caused his score to drop from 755 to 641. His home loan was rejected.
Now imagine this happening when you are applying for a ₹20,00,000 home loan.
First, always download your CIBIL report from cibil.com every 6 months.
Once you find errors, fixing them is urgent. Don’t delay it. Follow this five-step expert process:
Go to CIBIL’s official website. Use your PAN, OTP, and email to download your report. Then, you can check your accounts, balances, payment history, and personal info.
Circle or mark incorrect entries. Create a list of what is wrong, including name, date, loan status, etc. Take a screenshot or export the PDF for reference.
Details to Check | What You Should Verify |
Personal Details | Name, PAN, Date of Birth |
Account Type | Loan or Credit Card Type |
Current Balance | Check if the outstanding amount is true |
Payment Status | Mark any ‘Written Off’ or ‘Settled’ wrongly |
Example: Neha’s ₹50,000 education loan from 2018 was marked as “settled” even though she paid fully. This “settled” status brought her score down to 620 from 712.
Go back to the CIBIL portal, log in, and select “Dispute Centre”. Click “Dispute an Item”.
Fill the dispute form carefully. Attach your proof (loan closure letter, bank statements, PAN, etc.).
Don’t just rely on CIBIL. Call or email the bank whose account has the mistake. Banks are supposed to inform CIBIL after verifying the issue.
Example: SBI, ICICI, and HDFC all have separate grievance redressal units. Escalate if needed. Most errors are typically resolved within 30 days.
Log in every week to check dispute updates. If not resolved in 30 days, raise a complaint with RBI’s Ombudsman via cms.rbi.org.in.
Your corrected report will be sent to your email.
A lot of CIBIL errors happen due to negligence or identity mismatch. Follow these tested techniques:
Never use more than 30% of your card limit. For example, if your limit is ₹1,00,000, don’t cross ₹30,000. This maintains a healthy credit utilisation ratio.
Set a calendar reminder to check your report every 3 months, especially if you are planning to take a loan in the future.
Keep a monthly EMI tracker sheet.
Month | Loan Type | EMI Amount (₹) | Paid (Yes/No) |
Jan 2025 | Personal Loan | ₹3,500 | Yes |
Feb 2025 | Car Loan | ₹8,200 | Yes |
Mar 2025 | Credit Card | ₹5,000 | No |
Your oldest credit card shows your credit history. Don’t cancel it unless you have no usage.
If the co-borrower delays payment, your score gets hit too.
Fixing your CIBIL report is not just about numbers. It’s about unlocking better financial opportunities, whether it’s getting a home loan, a car loan, or a credit card with good terms. One mistake, even a wrong address or a duplicate account, can result in losing lakhs due to higher interest or even total rejection. But the good part is you can fix it.
By checking your credit report regularly, spotting errors promptly, raising disputes quickly, and following up with both CIBIL and your bank, you stay in control. Don’t leave your future to chance or data errors.
Be alert, act early, and treat your credit report as seriously as your bank balance. Because if you don’t fix it, it can cost you much more than just a number.
1. Can I improve my CIBIL score in 30 days?
Yes. If the error is genuine and the bank responds quickly, your score can improve in 30–45 days after correction.
2. Will raising a dispute lower my score?
No. CIBIL doesn’t reduce your score when raising disputes. It shows you’re responsible.
3. How to contact CIBIL customer care?
You can use the helpline 022-61404300 (Monday through Friday) or raise a query through the Dispute Centre on their site.
4. What proof is needed for correcting the CIBIL report?
Loan closure letter, email from bank, account statement, PAN card copy and ID proof.
5. Can someone else's loan appear on my report?
Yes. If PAN or name matches slightly, the system errors can link other accounts to your profile.
About the Author
LoansJagat Team
We are a team of writers, editors, and proofreaders with 15+ years of experience in the finance field. We are your personal finance gurus! But, we will explain everything in simplified language. Our aim is to make personal and business finance easier for you. While we help you upgrade your financial knowledge, why don't you read some of our blogs?
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