ICICI Bank Mini Statement – Missed Call, SMS & Online Options

An ICICI Bank Mini Statement provides a quick summary of recent transactions, helping customers track their financial activity without downloading a full statement. It displays the last five transactions, showing debits, credits, and available balance.

Example:

Rahul, a working professional, receives his salary on the 1st of every month. On the 5th, he wants to verify whether his rent payment of ₹12,000 and a grocery purchase of ₹5,000 have been recorded. Instead of downloading a full statement, he checks his ICICI Mini Statement via SMS banking.

The mini statement provides the following transaction details:

Rahul quickly verifies his transactions and available balance, ensuring that all payments are correctly processed. The ICICI Mini Statement saves him time and helps him manage his finances efficiently.

Ways to Get ICICI Bank Mini Statement Online

ICICI Bank provides various online options for customers to check their mini statements quickly and securely. Whether through Internet Banking or the iMobile Pay App, these methods offer instant access to your recent transactions without visiting a branch or ATM.

1. Internet Banking (Net Banking Portal)

ICICI Bank’s Internet Banking service allows customers to check their mini statements from any device with internet access. This is a secure and convenient way to track recent transactions.

Steps to Access Mini Statement via Internet Banking:

1. Visit the official website of ICICI Bank: Open a web browser and go to the ICICI Bank’s Internet Banking portal.
2. Log In: Enter your User ID and Password to access your internet banking account.
3. Navigate to Account Details: Click on the “Accounts” section in the main menu.
4. Select Mini Statement: Choose the account number for which you need a mini statement.
5. View Recent Transactions: Click on “Mini Statement” to see the last five transactions.
   
   

Key Benefits of Using Internet Banking:

• Secure and accessible from any device (laptop, desktop, or mobile).
• No need to install an app or visit a branch.
• Provides a clear view of recent transactions to manage finances efficiently.

2. iMobile Pay App (Mobile Banking Solution)

For users who prefer mobile banking, the iMobile Pay App provides a fast and convenient way to check mini statements anytime, anywhere. This is ideal for customers who want to track transactions on the go.

Steps to Access Mini Statement via iMobile Pay App:

1. Download & Open the App: If you haven’t already, download the iMobile Pay App from the Google Play Store or Apple App Store.
2. Log In Securely: Use your MPIN, fingerprint, or face ID to log in.
3. Go to Account Section: Tap on “Accounts & Deposits” from the app's home screen.
4. Select Your Account: Choose the account number for which you need a mini statement.
5. View Mini Statement: Click on “Mini Statement” to see your last five transactions instantly.

Key Benefits of Using the iMobile Pay App:

• Provides real-time access to account transactions.
• Works on smartphones and offers biometric login for extra security.
• Can be accessed anytime, anywhere, without a computer.
  
  

Ways to get the ICICI Bank Mini Statement Offline?

ICICI Bank provides multiple offline options for customers to check their mini statements without needing internet access. These methods include SMS Banking, Missed Call Banking, ATM Transactions, and Branch Visits. Each method allows customers to view their last five transactions conveniently.

1. SMS Banking

Customers can receive their mini statement via SMS by sending a keyword from their registered mobile number.

Steps to Get a Mini Statement via SMS:

1. Open the messaging app on your phone.
2. Type “ITRAN” and send it to 9215676766 or 5676766 from your registered mobile number.
3. You will receive an SMS containing the details of your last five transactions.

2. Missed Call Banking

ICICI Bank provides a missed call facility that allows customers to receive their mini statement via SMS.

Steps to Get a Mini Statement via Missed Call:

1. Dial 9594613613 from your registered mobile number.
2. The call will automatically disconnect after one ring.
3. You will receive an SMS containing your last five transactions.

3. ICICI Bank ATM

Customers can check and print their mini statement using an ICICI Bank ATM.

Steps to Get a Mini-Statement from an ATM:

1. Visit the nearest ICICI Bank ATM.
2. Insert your debit card and enter your PIN.
3. Select “Mini Statement” from the transaction menu.
4. The ATM will display and print a receipt with your last five transactions.

4. ICICI Bank Branch Visit

Customers who prefer a traditional approach can visit an ICICI Bank branch to request a mini statement.

Steps to Get a Mini Statement from a Branch:

1. Visit your nearest ICICI Bank branch.
2. Request a mini-statement at the counter.
3. Provide your account details and verify your identity.
4. The bank representative will print and hand over your mini-statement.
   
   

Charges & Fees of ICICI Bank Mini Statements

Troubleshooting and common issues

While ICICI Bank provides multiple ways to access mini statements, users may face issues due to various technical or account-related reasons. Below are some common problems, their causes, and troubleshooting solutions, explained with practical examples.

1. Forgot Login Credentials for Internet or Mobile Banking

Issue:

A customer forgets their User ID or Password for ICICI Bank’s Internet Banking or Mobile Banking app, preventing them from 

checking their mini statement.

Example:

Rahul wants to check his last five transactions through ICICI Net Banking, but he forgot his login credentials. When he tries to log in, he sees an error message saying, "Invalid User ID or Password."

Troubleshooting Steps:

• Recover User ID:
  
  
  • Visit the ICICI Bank login page.
     
  • Click on "Forgot User ID?" and enter the registered mobile number or email ID to retrieve it.
     
  • Reset Password:
    
    
    • Click on "Forgot Password?" on the login page.
      Enter the User ID and verify with an OTP sent to the registered mobile number.
    • Create a new password and log in again.

Alternative: If Rahul cannot reset his credentials, he can still get a mini statement via SMS (“ITRAN” to 9215676766) or Missed Call (9594613613).

2. Unable to Download Mini Statement via Net Banking

Issue:

A customer tries to download a mini statement from Internet Banking, but the page does not load, or the PDF download fails.

Example:

Priya logs in to ICICI Net Banking and selects the “Mini Statement” option. However, when she tries to download it as a PDF, she gets an error saying, "File could not be generated."

Troubleshooting Steps:

• Ensure a stable internet connection.
• Try refreshing the page and logging in again.
• Clear browser cache and cookies.
• Try a different browser or device.
• If the problem persists, use alternative methods such as SMS Banking or Missed Call Banking.

Alternative: Priya can dial 9594613613 from her registered mobile number to receive her mini statement via SMS instantly.

3. Not Receiving Mini Statement via SMS

Issue:

A customer sends “ITRAN” to 9215676766, but does not receive any response from the bank.

Example:

Amit wants to check his last five transactions via SMS, so he sends “ITRAN” to the designated number. However, he does not receive any message in return.

Troubleshooting Steps:

• Check network signal strength: A weak signal may delay or block SMS delivery.
• Ensure SMS is sent from the registered mobile number.
• Verify if SMS Banking is activated on the ICICI account. If not, visit an ICICI branch or call customer care to enable it.
• Check if Do Not Disturb (DND) services are activated, as they may block transactional messages.
• Try again after a few minutes, as sometimes there might be server delays.

Alternative: Amit can also get the mini statement by giving a missed call to 9594613613 or using Net Banking.

4. ICICI Bank ATM Not Dispensing Mini Statement

Issue:

A customer tries to get a mini statement from an ICICI Bank ATM, but either the receipt is not printed or an error message appears.

Example:

Sonia inserts her debit card into an ICICI Bank ATM, selects the “Mini Statement” option, but instead of printing, the ATM displays an error: "Transaction cannot be processed."

Troubleshooting Steps:

• Ensure the ATM has receipt paper available. Try another ATM if necessary.
• Check if the debit card is active and not expired.
• Ensure there is no hold or restriction on the account due to insufficient balance or security reasons.
• If the problem persists, use another method such as SMS Banking or the iMobile App.

Alternative: Sonia can check her mini statement via the ICICI iMobile App or by logging into Net Banking.

5. Mini Statement Shows Incorrect or Missing Transactions

Issue:

A customer checks their mini statement, but some transactions appear missing or incorrect.

Example:

Vikram recently made a ₹5,000 UPI payment, but when he checks his mini statement via Missed Call Banking, the transaction is missing.

Troubleshooting Steps:

• Check the full statement instead of just the mini statement for complete details.
• Verify if the transaction is still processing. Sometimes, UPI or card transactions take a few hours to appear.
• Wait for SMS confirmation from the bank regarding the transaction.
• If a transaction is completely missing, contact ICICI Bank customer support at 1800 1080.

Alternative: Vikram can check his transaction history via the ICICI iMobile App or Net Banking.

6. Account Not Linked to Mobile Number for Mini Statement

Issue:

A customer tries to get a mini statement via Missed Call Banking or SMS Banking, but gets an error saying “Mobile Number Not Registered.”

Example:

Ramesh recently opened an ICICI Bank account but never linked his mobile number. When he tries to send “ITRAN” for a mini statement, he receives a message: “Service not available for this number.”

Troubleshooting Steps:

• Visit the nearest ICICI Bank branch and submit a Mobile Number Registration Form.
• Alternatively, call ICICI Bank customer care (1800 1080) and request mobile number registration.
• After successful registration, retry the Missed Call Banking or SMS Banking services.

Alternative: Ramesh can use an ATM or visit a branch to get his mini statement until his mobile number is registered.

7. Delay in Receiving Mini Statement via Email

Issue:

A customer requests an email statement, but does not receive it in their inbox.

Example:

Meena logs into ICICI Net Banking and requests a mini statement via email. However, she does not receive any email even after 30 minutes.

Troubleshooting Steps:

• Check the spam/junk folder in your email inbox.
• Ensure the registered email address is correct by verifying it in Internet Banking settings.
• Wait for some time, as email statements can sometimes be delayed.
• If still not received, request another email statement or contact ICICI customer care.

Alternative: Meena can use Net Banking, ATM, or Mobile Banking to check her transactions instantly.

Conclusion

ICICI Bank Mini Statements provide a quick and convenient way for customers to track their recent transactions. Available through multiple channels like Net Banking, Mobile Banking, SMS Banking, Missed Call Banking, and ATMs, these statements help users stay updated on their account activity without needing a full bank statement.

Whether checking transactions on the go via SMS or viewing detailed records through Net Banking, customers can choose the method that suits them best. In case of any issues, troubleshooting options such as resetting credentials, verifying mobile registration, and contacting customer support ensure seamless access to mini statements.

By using these services efficiently, ICICI Bank customers can better manage their finances and maintain financial discipline with ease.

FAQ’s

How can I check my ICICI Bank mini statement online?
Log in to ICICI Net Banking, go to “Account Details,” and select “Mini Statement” to view recent transactions.

How do I get my mini statement via SMS?
Send “ITRAN” to 9215676766 or 5676766 from your registered mobile number to receive the last five transactions via SMS.

Can I check my mini statement through a missed call?
Yes, give a missed call to 9594613613 from your registered mobile number to receive your mini statement via SMS.

Is there a charge for using ICICI Bank mini statement services?
No, checking a mini statement via SMS, missed call, or online banking is free of charge.

How many transactions does the mini statement show?
The ICICI Bank mini statement provides details of the last five transactions in your account.

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