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04 Aug 2025

What Is A Credit Note? Format, Example & Use In Accounting

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A credit note is a financial document issued to reduce an earlier invoice due to returns, discounts, or errors made.

 

Let’s understand this about credit note with an example:

Mr. Ramesh had purchased raw materials worth ₹1,20,000 from a supplier. Upon delivery, he found that goods worth ₹20,000 were damaged and returned them immediately. A credit note of ₹20,000 was issued by the supplier under GST provisions. Mr. Ramesh's liability to pay was reduced accordingly. The tax on ₹20,000 (say, 18%) was adjusted in the next return cycle.

As Ramesh looked at the note, he laughed and said, “Yeh hui na baat! Ab hisaab barabar.”

This ensured both the seller and buyer had accurate records and tax compliance. Credit notes are an essential part of a transparent accounting system, especially under GST.

This blog explains what a credit note is, why and when it is issued, its legal format, accounting treatment, tax adjustments, and real-world business uses, supported with tables, numerical examples, and official government guidelines.

Definition of Credit Notes

A credit note is issued when a mistake is found in an invoice. It is mostly used when goods are returned or a customer is overcharged. Credit notes help in keeping accounting clean and accurate. They also help with GST adjustments.

Example: Ms. Meera had bought electronic goods for ₹50,000. Later, she returned faulty items worth ₹8,000. A credit note for ₹8,000 was issued by the seller to fix the invoice.

Purpose and Importance of Credit Notes

Credit notes are issued for many reasons. They help in correcting accounts and making tax adjustments easier.

  • Fix invoice mistakes: Sometimes, the wrong amount or wrong items are added to the bill. A credit note is issued to correct that mistake without changing the original invoice.
     
  • Reduce extra tax charged: If too much GST or tax is charged by mistake, it can be reduced by using a credit note. This helps both the buyer and seller pay only the right amount of tax.
     
  • Keep accounts correct: Credit notes help in showing the right amount in the books. They make sure all sales and returns are properly recorded.
     
  • Let customers use the amount for future buys: When customers return items, they may not want cash back. A credit note is given so they can use that amount later for another purchase.

Example: Company A had sent an invoice that included ₹10,000 extra by mistake. A credit note was issued for that extra amount of ₹10,000, and the extra tax was also adjusted in their GST return.

Common Reasons for Issuing Credit Notes

Credit notes are not only used when goods are returned. They are also issued in many other situations to fix errors and maintain proper records. Businesses use credit notes to stay fair, accurate, and tax-compliant. Below are some common reasons:
 

Reason

Explanation

Example

Goods Returned

When goods are sent back to the seller

Damaged goods of ₹5,000 returned

Overbilling

When a higher amount is charged by mistake

₹2,000 billed extra by error

Discounts Given Later

When a discount is offered after the sale is made

10% discount on ₹50,000 invoice

Services Not Rendered

When the service was cancelled or only partly done

Cancelled session worth ₹3,000


These credit notes help both buyers and sellers adjust their accounts correctly and reduce the tax amount wherever needed.

Legal Format as per GST Law in India 

As per the GST Council of India, every credit note must follow a proper format. If this format is not followed, it may cause problems during audits or GST return filing.

A credit note must include:
 

Field

Sample Entry

Explanation

Supplier Name & Address

ABC Enterprises, Mumbai, MH – 400001

The legal name and full business address of the supplier issuing the credit note

Supplier GSTIN

27ABCDE1234F1Z5

The GST Identification Number of the supplier

Credit Note Serial No.

CN/2025/0012

A unique, consecutive number for every credit note

Date of Issue

10 August 2025

The date the credit note was officially issued

Original Invoice Number/Date

INV/2025/0345 dated 25 July 2025

The invoice against which the credit note is being issued

Adjusted Value

₹15,000

The amount being reduced from the original invoice

Tax Components

CGST ₹675, SGST ₹675

Applicable taxes based on the adjustment made

Reason for Issue

Returned damaged goods

Clear reason such as returns, discounts, or billing error

Authorised Signature

[Digital Signature / Stamp of ABC Enterprises]

Must be signed physically or digitally by an authorised person


Example: Arvind had purchased furniture worth ₹1,00,000 from a vendor on 15th June 2025 (Invoice No: INV‑205). Later, a part of the furniture worth ₹15,000 was found to be damaged during delivery. As a result, a credit note was issued to Mr. Arvind on 1st July 2025.

The credit note was prepared in the following manner:

  • Credit Note No: CN‑015
     
  • Date of Issue: 01‑07‑2025
     
  • Referenced Invoice: INV‑205, dated 15‑06‑2025
     
  • Returned Amount: ₹15,000
     
  • Tax (GST @18%): ₹2,700
     
  • Total Value of Credit Note: ₹17,700

Mr. Arvind smiled after receiving the note and said, “Ab sab kuch paper pe sahi hai, tension khatam!”

Mandatory Fields Required in a Credit Note as per GST Law

When a credit note is issued under GST, it must follow a specific format. These details help in proper record-keeping and allow GST returns to be filed without mistakes. If any field is missing, the credit note may not be accepted during assessment or audits.

Let’s take the case of Ms. Kavita, a wholesaler who returned some goods to her supplier. A credit note was issued to her, and it followed all the GST-required fields listed below.
 

Field Name

Example Value

Credit Note Number

CN‑001

Date of Issue

01‑07‑2025

Recipient GSTIN

06ABCDE1234F2Z5

Original Invoice No.

INV‑1002

Tax Details

CGST ₹1,350, SGST ₹1,350

Signature/Authentication

Authorised Signatory


Note: All these fields are mandatory.

Accounting Treatment of Credit Notes

In accounting, every credit note affects the books through a journal entry. The value shown in the credit note is recorded properly to reflect a reduction in income and receivables.

Let’s look at Mr. Deepak’s case. He returned some products worth ₹12,000 (including GST). To adjust the books, the following journal entry was passed.

  • A credit note for ₹12,000 (₹10,000 goods + ₹2,000 GST) was issued. 
     
  • The seller's accounting team made this journal entry:
     
  • Debit: Sales Return ₹10,000
     
  • Debit: GST Adjustment ₹2,000
     
  • Credit: Customer’s Account ₹12,000

Here, the GST is debited because the seller originally collected GST on the sale and now needs to reverse that tax liability due to the return. By debiting the GST Adjustment account, the seller reduces their GST payable to the government. 

Aligning the tax records with the actual sale value after the return.This ensures both the revenue and GST liability are accurately reduced, and the customer's account is adjusted accordingly.

Tax Adjustments under GST

When a credit note is issued, the supplier must reduce the GST collected from the buyer. This reduction lowers the overall tax that needs to be paid to the government. It is important that this tax change is shown in GSTR‑1 and GSTR‑3B for that month.

As per the GST Flyer Credit Notes, the credit note must be correctly linked to the invoice to allow the tax to be reduced properly.

Let us take the example of Mrs. Swati, who returned goods worth ₹20,000 from her original purchase of ₹1,00,000. The tax originally charged was 18%, which was ₹18,000. After issuing a credit note, tax of ₹3,600 was reduced.
 

Original Invoice

Returned Amount

Original GST

Adjusted GST

Final GST Payable

₹1,00,000

₹20,000

₹18,000

₹3,600

₹14,400


This tax adjustment helped Mrs. Swati pay only the correct amount of GST, avoiding any overpayment.

Use in Business Scenarios

Credit notes are used in many business situations to fix common issues. They are useful across sectors and help maintain proper billing and tax records.
 

Sector

Scenario

Numerical Example

Retail

Return of wrong/damaged products

A customer returns a damaged microwave worth ₹7,000 (incl. ₹1,000 GST). A credit note of ₹7,000 is issued.

Services

Service cancelled or undelivered

A client books a ₹20,000 photography package (incl. ₹3,000 GST), but cancels. A credit note for ₹20,000 is issued.

Wholesale

Post-sale discount on a bulk order

A retailer buys products worth ₹1,00,000. Later, a bulk discount of ₹10,000 is offered. A credit note of ₹10,000 is issued.

B2B

Overbilling or invoicing error

Firm A overbills Firm B by ₹50,000 on a ₹5,00,000 invoice. A credit note for ₹50,000 is raised to correct the invoice.


Conclusion

Credit notes are not just documents; they are essential tools for transparency in accounting and GST compliance. They help businesses correct their mistakes, return amounts legally, and reduce tax liabilities as per the government rules. 

Issued with proper format and reason, they help avoid disputes, audits, and financial discrepancies. “Jo dikhta hai, wahi bikta hai”, and with credit notes, what is recorded correctly, always survives scrutiny.

FAQs

Is a credit note mandatory under GST?
Yes, it must be issued when correcting any GST invoice.


Can a credit note be issued after filing GSTR-1?
Yes, but it must be reflected in subsequent returns.


Can tax be adjusted through a credit note?
Yes, output GST liability is reduced accordingly.


Is there a format for credit notes?
Yes, it must follow GST Council-prescribed structure.


How long should credit notes be stored?
As per law, for 6 years from the filing date.

 

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We are a team of writers, editors, and proofreaders with 15+ years of experience in the finance field. We are your personal finance gurus! But, we will explain everything in simplified language. Our aim is to make personal and business finance easier for you. While we help you upgrade your financial knowledge, why don't you read some of our blogs?

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