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Delhi resident Mini, 28, had applied for a credit card with a limit of ₹1.5 lakh. However, the bank's verification representative encountered a problem when he arrived: even though she had moved to Dwarka just two months prior, her Aadhaar card still showed her previous Rohini location. There was a delay because of the disparity in information.
Mini used the UIDAI Self-Service Update Portal (SSUP) to fix it. She entered her Aadhaar number and OTP, uploaded a fresh electricity bill as evidence and paid a small amount of ₹50. The card was accepted, and the address was updated in nine days.
Tracking: Use the Update Request Number (URN) to check the status at
https://ssup.uidai.gov.in/checkSSUPStatus/checkupdatestatus.
Timeframe: Updates are typically processed within 5–7 working days.
For example, Priya, a 30-year-old professional from Bengaluru, moved to a new apartment in Koramangala. To update her Aadhaar address:
Timeframe: Updates may take up to 90 days for final approval.
For example:
Offline Method: Alternatively, she could have visited the nearest Aadhaar Seva Kendra, filled out the update form, submitted her PoA document, undergone biometric verification, and paid the ₹50 fee. The update would have been processed within 90 days.
Note: As of now, the mAadhaar app allows only address updates through the "Address Validation Letter" process. Direct address
updates via the app are not supported.
For more information, visit the official UIDAI website: https://uidai.gov.in/
Document Type | Examples |
Government-Issued ID | Passport, Voter ID, Driving License |
Utility Bills | Electricity Bill of less than 3 months, Water Bill (3 months), Gas Connection Bill (3 months) |
Financial Documents |
Note: The Address Validation Letter facility has been discontinued until further notice. You must use one of the above documents to update your address.
Your PoA document will need to be uploaded when you update your Aadhaar address online through the Self-Service Update Portal (SSUP). Make sure the document satisfies the following requirements and is in PDF or JPEG format:
Criteria | Requirement |
Clarity | The entire document should be legible. |
Size | File size should not exceed 2 MB. |
Format | Accepted formats include PDF and JPEG. |
If you lack a valid PoA document, you have the following options:
Option | Can Be Used Without PoA? | Requirements |
Visit Aadhaar Seva Kendra (ASK) | No |
Must carry a valid PoA document and complete biometric authentication.
Use the mAadhaar App
No
Requires a registered mobile number and a valid PoA document.
Name: Anjali Sharma
Age: 30
Location: Gurugram, Haryana
Anjali recently moved to a new apartment and needs to update her Aadhaar address. She has a recent electricity bill in her name, which she intends to use as her PoA document.
Bank Statement, Credit Card Statement, Insurance Policy
Property Documents | Registered Sale/Rent Agreement, Property Tax Receipt (≤1 year) |
Educational & Institutional | School Leaving Certificate (SLC), Identity Card from Recognised Educational Institutions |
Others | Ration Card, NREGA Job Card, Pensioner Card, Arms License, CGHS/ECHS Card. |
*T&C Apply
Outcome: Within 7 working days, Anjali received an SMS confirming that her Aadhaar address was updated successfully.
Issue | Description | Solution |
Mismatch in Address Proof | The address in the submitted document doesn't match the data in Aadhaar. | Double-check the address proof for accuracy before submission. Ensure consistency with Aadhaar records. |
Incorrect Update Request Details | Errors in the entered information, such as spelling mistakes or wrong data. | Review all entered details carefully before submitting the request. |
Illegible Address Proof | The address proof document is blurry or cropped. | Upload a clear and complete copy of the address proof document. Ensure all text is visible and legible. |
Unaccepted Address Proof Document | The submitted address proof document is not accepted by UIDAI | Refer to the UIDAI list of accepted documents and submit one from the list. |
Photo Mismatch or Incomplete Data | The photo in Aadhaar does not match, or other required details are missing. | Visit the Aadhaar Enrollment Centre for assistance in updating both the photo and address data |
Technical Issues | The portal is not loading, and document upload failures or errors during submission. | Clear the browser cache, try a different browser, or visit an Enrollment Centre to complete the update process. |
Keeping your Aadhaar address updated helps ensure proper authentication of identification and ongoing access to government services. On the UIDAI website, use your Enrolment ID (EID) or Update Request Number (URN) to check the status of your update request.
Q. Does linking my bank account, PAN, and other services with Aadhaar make me vulnerable?
No, UIDAI cannot see if your Aadhaar has been linked to any other services. No information about the holder of an Aadhaar number is shared by concerned departments like banks or the income tax, and UIDAI does not save any of this data.
Q. Is a registered mobile number necessary for using mAadhaar services?
No, you can use the mAadhaar app without one, but only for certain functions like Aadhaar verification and PVC card ordering. A registered mobile number is required for OTP verification in order to use mAadhaar as your digital identity and access all services.
Q. What is the mAadhaar app, and how can I use it?
Users can access Aadhaar services, download Aadhaar, create Virtual IDs (VID), and update their information via the mAadhaar app, which is an official UIDAI mobile application. For authentication, a registered cell phone number is needed.
Q. How can an Aadhaar number holder view the profile?
Tapping on the profile summary at the top of the main dashboard (the profile picture, name, and Aadhaar number on the cyan tab) will display the profile.
Other Official Documents Pages | ||
