How to Delete Digilocker Account – Complete Guide

*T&C Apply

Limitation

Account may not be fully deleted due to Aadhaar linkage; only deactivation is possible.

Priya’s account remained in the system 30 days after deactivation due to the Aadhaar link.

Securing Your Aadhaar and Linked Data

DigiLocker employs robust security measures to protect your Aadhaar-linked data and documents. Here's an overview of these measures:

1. Encryption and Secure Access

• 256-bit SSL Encryption: All data transmitted between your device and DigiLocker is encrypted using 256-bit SSL encryption, ensuring secure communication.
  
  
• 2048-bit RSA Encryption: For enhanced security, DigiLocker utilises 2048-bit RSA encryption for data storage and transmission.
  
  
• Aadhaar-Based Authentication: Access to your documents is secured through Aadhaar-based authentication, requiring OTP verification and, in some cases, biometric authentication.

Also Read - How to Download e-PAN Card
 

2. User Authentication and Session Management

• Mobile OTP Verification: Every login attempt requires OTP verification sent to your registered mobile number, adding an extra layer of security.
  
  
• Timed Logouts: To prevent unauthorised access, DigiLocker automatically logs out users after a period of inactivity.
  
  
• PIN Protection in Mobile App: The DigiLocker mobile app allows users to set a 4-digit PIN to prevent unauthorised access from their smartphones.

3. Data Privacy and Consent

• ISO 27001 Certified Data Centers: DigiLocker is hosted on data centres that are ISO 27001 certified, adhering to international standards for information security.
  
  
• User Consent-Based Sharing: Documents stored in DigiLocker can only be accessed by authorised entities with your explicit consent. All sharing activities are logged and communicated to you.
  
  
• No Third-Party Sharing Without Consent: DigiLocker does not share your personal information with third parties without your consent, except as required by law.

4. Security Audits and Compliance

• Regular Security Audits: DigiLocker undergoes regular security audits by recognised agencies to identify and mitigate potential vulnerabilities.
  
  
• Compliance with Legal Standards: The platform complies with relevant laws and regulations to ensure the protection of your data.

Example:

Suppose you need to share your academic certificate stored in DigiLocker with a potential employer. You would log in using your Aadhaar-based authentication, select the document, and grant access to the employer. The transaction is logged, and you receive a notification confirming the action. This process ensures that your data is shared securely and with your consent.

Conclusion

Closing your DigiLocker account is an easy process but one that involves reaching out to DigiLocker support directly since there is no delete option in the app or the website. Make sure you save any critical documents before proceeding with the closing. By taking the right steps and contacting the right support channels, you can safely close your DigiLocker account if you no longer need it.

Faqs

Q. Can I delete my DigiLocker account permanently?

Yes, but you need to contact DigiLocker support to request permanent deletion.

Q. Is there a delete option in the DigiLocker app or website?

No, there is no direct delete option available in the app or website.

Q. Will my documents be deleted after account deletion?

Yes, all stored documents and linked data will be removed after the account is deleted.

Q. How can I contact DigiLocker support for account deletion?

You can email DigiLocker support at support@digitallocker.gov.in with your request.