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LoansJagat Team

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21 Dec 2025

SBI Mobile Number Change – How to Update Your Registered Number

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Key Takeaways
 

  • SBI offers two convenient methods of the mobile number change online and offline options.
     
  • The online method of SBI Mobile number change requires internet banking, a debit card, and ATM approval.
     
  • And the offline method needs a branch visit with identity proof and a form.


“Have you ever felt locked out of your own banking world?” Your registered mobile number acts as your digital key today. It connects you to every banking service State Bank offers. Without the correct number, you miss crucial transaction alerts daily.

SBI mobile number change means updating your registered contact number officially. Think of it like changing your home address with everyone. The bank updates your number across all their systems permanently. This ensures you receive OTPs, alerts, and important notifications correctly.

Last month, I lost my old SIM card, unfortunately. I immediately visited my nearest SBI branch for help. The staff gave me the SBI mobile number change form quickly. I filled it with my new number and submitted. Within two days, my new number was completely active. Now, I receive all banking alerts on my phone. The process saved me from missing important transaction notifications daily.

Methods to Change Mobile Number in SBI

“Every problem has multiple solutions, just like banking updates.” State Bank of India offers flexible options for customers. You can choose the method that suits you convenience most. Here are the two main methods available for you.

Online Method: The SBI mobile number change online facility provides ultimate convenience. You can update your number from home or the office. This method requires active internet banking and a debit card. The process involves two stages for complete security measures. First, you submit the request through the OnlineSBI portal. Then, you approve it through any SBI ATM. 

Offline Method: The traditional branch visit method remains popular among customers today. You visit your nearest SBI branch with the required documents. The staff provides you with the SBI mobile number change form. You fill it accurately and submit it immediately. 

Both methods ensure secure and efficient mobile number updates for customers.

Required Documents to Change Mobile Number in SBI

“Proper documentation is the key to smooth banking transactions.” You must carry the right documents for a successful SBI mobile number change. The bank requires specific papers for verification purposes. Here’s a complete list of the necessary documents you need.

 

Document Type

Purpose

Required For

Active ATM cum Debit Card

Authentication and the IRATA approval process

Online method

Account Details

Verification of the account holder’s identity

Both methods

Letter of Request Form

Formal request for mobile number change

Offline method

Internet Banking Username

Login access to the OnlineSBI portal

Online method

Profile Password

Authentication to access profile settings

Online method

Valid Identity Proof

Confirmation of the customer’s identity

Offline method


Keep all required documents ready for a hassle-free update process.

Step-by-Step Guide for SBI Mobile Number Change

1. Online

“Nowadays, your mobile number is your banking lifeline.” State Bank of India makes the SBI mobile number change online process incredibly simple for retail customers.

Key Requirements:

  • You need an active ATM cum Debit card.
  • Your account must be mapped with your internet banking username.
  • Retail internet banking customers can use this method.

Process Highlights:

  • Log in to the OnlineSBI portal easily.
  • Go to the ‘My Accounts & Profile’ tab on screen.
  • Click on ‘Profile’ and then ‘My Profile’ link.
  • Enter your profile password and submit the details.
  • The system displays your details as per the bank’s record.
  • Click on ‘Change Mobile Number: Domestic only (Through ATM)’.
  • Three tabs appear: ‘Create Request’, ‘Cancel Request’, and ‘Status’.
  • Enter your new mobile number and retype it.
  • Submit the request through the Create Request tab.

IRATA Approval:

  • Visit any State Bank Group ATM near you.
  • Swipe your debit card and enter your PIN.
  • Select the ‘Services’ tab on the ATM screen.
  • Choose ‘Others’ and then ‘Internet Banking Request Approval’.
  • Input the 10-digit reference number for approval.
  • The system processes your SBI mobile number change request.

Confirmation:

  • A confirmation SMS arrives on your new mobile number.
  • Your new number updates in INB, CBS, and ATM.
  • The bank delivers a successful message to you.

The SBI mobile number change online method offers convenience without branch visits. Go to this page (https://retail.sbi.bank.in/sbijava/mobilenochange.html) to know in detail. 

2. Offline

“Sometimes, the traditional way brings peace of mind.” Many customers prefer the personal touch of branch banking. The offline SBI mobile number change process remains straightforward and reliable.

  • Visit your nearest SBI branch with the required documents.
  • Carry your account details and ATM card along.
  • Ask the bank executive for a mobile number change form.
  • You can also request a ‘Letter of Request’ form.
  • The SBI mobile number change form requires accurate information.
  • Fill in all necessary details on the form carefully.
  • Write your new mobile number clearly on the form.
  • Submit the completed SBI mobile number change form to the staff.
  • The branch staff verifies your details and identity thoroughly.
  • The bank processes your request after successful verification.
  • You receive an SMS notification on both numbers.
  • The confirmation arrives on your old and new numbers.

The offline method provides direct assistance and immediate verification support.

Conclusion

State Bank of India provides two reliable methods for updates. The SBI mobile number change process ensures security and convenience always. You can choose online or offline methods based on preference. Both options guarantee quick processing and instant SMS confirmation today.

Bonus Tip: State Bank and its representatives will never email, text, or call you to ask for your personal information, password, or one-time SMS (high security) password. If you receive such messages or calls, they are attempts to fraudulently withdraw money from your account through Internet Banking.

FAQs

Q: How long does the SBI mobile number change take? 

A: The online method usually completes within a few hours. The offline method takes one to two working days normally.

Q: What is the SBI mobile number change error? 

A: This error occurs when you swap SIMs or use the wrong SIM during validation. Ensure you use the correct SIM card always.

Q: What is the format of the SBI mobile number change request letter? 

A: The letter should include your account details and the new number. Attach an ID proof photocopy and submit it at the branch.

Q: Can I update my SBI mobile number through an ATM without internet banking?

A: No, you cannot update your mobile number through the ATM alone. You must first create the request through internet banking, and then approve it at the ATM.

Q: What should I do if my KYC is frozen at SBI?

A: You need to visit your SBI branch with existing documents to update your KYC. Once your KYC is updated, you can then change your mobile number.

 

  

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.

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