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ABOUT HDFC BANK
Housing Development Finance Corporation (HDFC) bank is one of the leading banks of the Indian banking sector. It is the largest in terms of market capitalisation and assets. The bank has its headquarters in Mumbai and has over 4000+ branches across the country. The bank also has branches outside India in Dubai, Hong Kong and Bahrain. HDFC bank offers diversified and competitive products and services to its customers ranging from credit cards and loans etc.
The bank boasts of a 24/7 customer care centre which comes handy in case of any complaints, grievances, query or feedback. Their service is available round the clock for HDFC customers who can access it either by visiting the branch or via phone, SMS, or email. HDFC bank takes its customers very seriously and takes their complaints/queries and feedback on a priority basis. The customer care representatives of the bank hold the common purpose of satisfying the end customers with the best solutions.
HDFC BANK CUSTOMER CARE NUMBER (24 *7)
In case of any query or feedback, HDFC Bank’s customers can get in touch with customer care representative of the bank by calling at the below-given number:
022-6160 6161
HDFC BANK CUSTOMER CARE ONLINE
To avail the customer care service online, customers can visit the HDFC bank’s official website and fill in the online query/feedback form. Choose the desired product/service or the queries from the drop-down menu of type of query and follow the thereafter instructions.
HDFC CUSTOMER CARE NUMBER CITY WISE
HDFC customer care number is different for different cities. On the basis of the location, customer can directly get in touch with their phone banking officer. Ensure you have your Customer Identification Number and Telephone Identification Number OR Debit/ATM card along with PIN handy.
LOCATION | HDFC CUSTOMER CARE |
Ahmedabad | 079 6160 6161 |
Bengaluru | 080 6160 6161 |
Chandigarh | 0172 6160 616 |
Mumbai
022 6160 6161
Pune
020 6160 6161
Visit the nearest branch of HDFC Bank
The customer can directly visit the bank and get their complaints/grievances/ queries addressed by the bank representative there. One can locate the nearest HDFC Bank branch using the PIN code or area by visiting the bank’s official website.
Write To HDFC Customer Care
The customers can also write to the bank and send their complaints/queries by post on the address mentioned below:
Chennai | 044 6160 6161 |
Cochin | 0484 6160 616 |
Delhi & NCR | 011 6160 6161 |
Hyderabad | 040 6160 6161 |
Indore | 0731 6160 616 |
Jaipur | 0141 6160 616 |
Kolkata | 033 6160 6161 |
Lucknow | 0522 6160 616 |
*T&C Apply
HDFC Bank Ltd., New Bldg; “A” Wing 2nd floor,
26-A Narayan Properties, Chandivali Farm Road,
Off Saki Vihar Road, Chandivali,
Andheri (East), Mumbai- 400 072
For credit card related queries and issues, send the post at the below given address:
For Regular Post:
Manager, HDFC Bank Cards Division, PO BOX # 8654
Thiruvanmiyur PO Chennai – 600 041
For Courier:
Manager, HDFC Bank Cards Division,
No. 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai – 600 041
HDFC Customer Care Grievance Redressal
HDFC Customer Care Grievance Redressal is the ultimate solution to reach for if your queries are not listened to or you are not satisfied with the response from the customer care banking representatives using the aforementioned methods.
Visit the official website of the HDFC bank and fill in the grievance redressal form along with your complaint reference number and other requisite details.
Call at the below given numbers:
Banking Products – 1800224060 (9.30am – 6.30 pm, Monday – Friday)
Credit Cards – 044 – 23625600 (9.30am – 5.30 pm, Monday – Friday)
You can write your query and post it at the below given address:
For Banking and Depository Services:
Ms. Punam Umesh Naik (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House, Mahalaxmi,
Mumbai-400034.
For Credit Card Services
Manikandan PS ( Grievance Redressal Officer )
HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041.
Nodal Officers at HDFC Bank
If you are still not satisfied and feel that Grievance Redressal Forum has not given the appropriate solution for your query, you can take your complaint forward to the Nodal officers at HDFC Bank.
Principal Nodal Officer | ||
Mumbai Corporate | Ms Zenobia Neville Mehta | 022-62841505 |
