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There are four official ways to submit a UCO Bank mobile number update request. Use the mBanking Plus app, visit your home branch, go through WhatsApp Banking's Re-KYC menu, or fill out the Re-KYC form. All four end the same way, with the branch punching your new number into Finacle.
Key Takeaways
Lost your SIM? Switched telecom providers? Bought a new phone with a new number? Then your UCO Bank account needs an update. The bank sends OTPs, transaction alerts, and login codes to whatever number sits on file. Once that number stops working, m-banking, e-banking, and UPI all get harder to use. Four channels exist to fix this, and you can pick whichever fits your situation.
Read Also: UCO Bank Minimum Balance: Rules, Charges & Avoidance Tips
You can update your mobile number through the UCO mBanking Plus App by following these steps:
SIM lost, blocked, or dead? Skip the app and walk into your branch.
No app, no branch trip. Just WhatsApp.
Due for a periodic KYC update anyway? This one covers both jobs at once.
Also Read: Indian Overseas Bank Customer Care Number: Helpline & Support Guide
One ID proof and your account details are generally the main requirements across the available channels.
Is the old number completely dead? The branch might ask for an extra declaration, since the usual OTP check has nothing to work with.
Disclaimer: The above-mentioned information is tentative in nature. Borrowers are advised to check the official website or contact customer service for up-to-date information regarding the same.
UCO Bank charges ₹50 plus GST per instance for changing a registered mobile number, subject to specified exceptions. The change is free at the time of account opening and for the first modification within two years.
Also Read: Assam Gramin Vikash Bank Balance Check Number: Missed Call & SMS Services Guide
The update may take some time after the branch processes the change. Using UCO m-Passbook too? That’s a separate step. You'll need to link the new number with your customer ID through the base branch, since m-Passbook doesn’t sync with the mobile banking update on its own.
Four paths, one outcome. Pick the app if your SIM still works. Walk into the branch if it doesn't. WhatsApp and the Re-KYC form sit somewhere in between, useful if you’d rather avoid a queue. Keep your ID proof handy either way.
Yes. Use the mBanking Plus app if your old number works, or try WhatsApp Banking’s Re-KYC option.
Under “My Profile.” The app lists “Update Mobile Number” as its own menu item.
It goes dead for OTPs and alerts once Finacle reflects the change, usually within 24 hours.
Just for the number works fine. The Re-KYC form has a field built specifically for contact detail updates.
Email, courier, post, or in person at your nearest or home branch. Pick whichever is fastest for you.
Save the number, send “Hi,” choose your language, then pick Re-KYC from the menu.
Nothing fixed appears on the official FAQ page. Confirm with your branch before you go in.
Yes. UPI runs on SIM binding, so plan on re-registering your UPI app after the switch.
For the app-based process, you generally need access to your existing registered mobile number because verification includes an OTP sent to the old registered mobile number, along with debit card details and other authentication steps. For the other three routes, a dead old number won’t stop you.
Link your new number with your customer ID through the base branch separately. It doesn’t update on its own.
About the author

Ananya Shrivastava
Ananya Shrivastava is a Content Writer specialising in finance-focused news, blogs, and long-form articles on Indian markets, RBI policy, personal finance, and lending. She has authored over 450 blogs and 250 news pieces, combining technical knowledge with rigorous research to simplify complex financial concepts into clear, engaging content. With a marketing-driven lens and sharp editorial judgment, she consistently achieves top Google rankings while ensuring every claim is backed by verified data.
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