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LoansJagat Team

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10 Dec 2025

Axis Bank KYC Update | Quick & Simple Updated Guide

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Key Insights 
 

  1. You can check how to update KYC in Axis Payment Bank through offline and online channels, such as the mobile app and Axis Bank branches.
     
  2. You can check the required documents for KYC updates in Axis Bank, including Aadhaar cards, PAN cards, and more.
     
  3. There are step-by-step guidelines for the Axis Bank mobile banking that help you update your KYC documents from anywhere.

 

You can complete all the KYC updates in the Axis Bank through the mobile app, visiting a branch, and many more from anywhere. You can update your Axis Bank from anywhere through an online process.

Axis Bank offers exciting financial services to the public, which help you to save your money with interest, but the first and most essential step is to update your KYC (Know Your Customer).

 

Let’s understand how Axis Bank's KYC Update works with an example.

 

I opened an Axis Bank account, but it is pending because its documents have not been updated in the Axis Bank system. 

 

I called the customer care number at 1860 419 5555/1860 500 5555.

 

Hi, my Axis Bank account is pending due to a KYC Update. What can I do now?

 

Customer Care: Sir, don't worry. You can update your Axis Bank KYC online through Net Banking, mobile banking, SMS banking, or by visiting our website support, and you can also visit a branch. 

 

I updated my KYC through net banking and can now utilise the benefits of my Axis Bank Savings Account.

Channels for Axis Bank KYC Update 

 

There are some channels which allow you to update KYC in Axis Bank, which help you to avoid being restricted in the Axis Bank Account. Here are the channels to update your KYC in Axis 
Bank.
 

Channels 

Details 

Steps

Tips

Online Channel

  • SMS
  • Mobile Banking
  • Internet Banking
  • Website Support
  • Phone banking

SMS 

(sms (REKYC N to 56161600)

 

Mobile Banking

(Log in>Click on services& support>click on services>select my profile>select update KYC)

 

Internet Banking

(Click on services>Click on my profile> Click on confirm KYC)

 

Website Support

Click on Insta Services>Click on my details>Click on updateKYC)

Phone Banking

Call on 1860 419 5555/1860 500 5555

You can use these Axis Bank KYC update online services from anywhere, but a stable network connection is required for this purpose.

Offline Channel

  • Axis Bank Branch

Visit your home branch and submit the duly signed KYC form and accepted documents.

You can also update your Axis Bank KYC through the offline process; simply fill out the Axis Bank KYC update form and submit it to the branch.

 

Individual customers can use both offline and online channels to update their Axis Bank KYC details. However, if you are a non-Individual Customer, you must visit an Axis Bank Branch to update your KYC.

 

Bonus Tip: Do you know? If you are an NRI customer and want to update KYC in Axis Bank, then you can use Email (KYC Form and attested KYC docs to be sent to the branch through registered mail ID).

Required Documents for Axis Bank KYC Update

 

To update your KYC in Axis Bank, you need to submit certain documents that will help you update your KYC and enjoy the exciting features of Axis Bank.

 

Here are the required documents for updating your Axis Bank KYC.
 

S.No

Name of Documents

Why is it Important?

Example

1

Proof of Possession of the Aadhaar number 

Aadhaar card is an identity proof for Indian people. The Unique 12-digit number is your biometric.

Devam applied for a personal loan at Axis Bank. He used an Aadhaar card for the KYC update at Axis Bank.

2

Driving Licence 

It is a government-issued document with a photo that proves a person's identity, address, and age.

Aman is using his driving licence for KYC updates with Axis Bank because he wants a vehicle loan.

3

Voters' ID Card (Issued by the Election Commission of India) 

It is an officially valid document for identity verification and is accepted by banks and financial institutions.

Shivani uses official, valid documents (Voter ID) for the KYC update in the Axis Bank.

4

Job Card by NREGA, duly signed by an officer of the State Government, Letter issued by 

A Job Card issued under NREGA and signed by a State Government officer is accepted as an Officially Valid Document (OVD) for identification and address proof, according to the Reserve Bank of India and other institutions.

Moulik is doing a job in the IT sector, and he wants a personal loan to submit the job card signed by an officer of the state government, which helps him update his KYC in the Axis Bank.

 

These are the documents which you need to provide if you want to update your KYC in Axis Bank.

 

Bonus Tip: Do you know? You can download the Axis Bank Re-KYC form for customer updates and profile updates with Axis Bank.

Step-by-Step Process for Axis Bank KYC Update

 

If you don’t know how to update your KYC, then you don’t need to worry because we provide you with a step-by-step process for updating your Axis Bank KYC.

 

Methods

Steps

Using the Axis Mobile App

  1. Open the app and log in with your MPIN or fingerprint.
     
  2. Tap on Services & Support.
     
  3. Select “Services,” then choose “My Profile.”
     
  4. Tap “Update KYC” and follow the on-screen instructions.

Using the Axis Bank Website or Netbanking

  1. Log in to your account on the Axis Bank NetBanking.
     
  2. Go to Profile settings and look for the Update KYC section.
     
  3. Fill in the required details and upload scanned copies of your latest KYC documents, such as identity and address proof.
     
  4. Enter the OTP sent to your registered mobile number, then submit.

At a branch or centre

  1. Visit any Axis Bank branch. 
     
  2. Pick up a Re-KYC form from the counter.
     
  3. Fill out the form with your updated details.
     
  4. Please submit the completed form along with the required documents, including your PAN card and proof of address.

 

You can follow these steps to update your KYC in Axis Bank. If you are not comfortable with the online process, you can follow the offline method instead.

Conclusion

 

KYC is the most crucial part of a financial institution; without KYC, you cannot open an account, a demat account, or even use a debit or credit card.

 

However, Axis Bank offers both online and offline processes for updating KYC. You simply need to submit some documents, and you will be eligible for Axis Bank's exciting features.

 

FAQs

What questions does Axis Bank ask for KYC? (Reddit)

To meet Know Your Customer (KYC) rules, Axis Bank uses your official documents to check your identity and address. This means you do not have to answer complicated personal questions.

 

Does Axis require another KYC verification if you already hold an account with them for cc? (Reddit)

Yes, you will probably need to complete a new KYC verification if you apply for a new credit card, even if you already have an account with Axis Bank.

 

What documents would be needed for KYC in Axis Bank? (Quora)

For KYC at Axis Bank, you generally need a PAN card and one other officially valid document for identity and address proof, such as Aadhaar, passport, driver's license, or Voter ID.

 

I am unable to update my KYC details to my Axis Bank account, can you help? (Quora)

To update your Axis Bank KYC details, open the Axis Mobile app and go to Services & Support, then select Services, My Profile, and Update KYC. You can also log in to Internet Banking, go to Profile, and choose Update KYC.

 

Can I update my Axis Bank KYC without visiting the branch?

Yes, you can update your KYC without going to a branch. Axis Bank offers several online options, including mobile banking, net banking, and Video KYC.
 

Other Related Pages

Fastag KYC Update

Federal Bank KYC Update

HDFC KYC Update

ICICI KYC Update

South Indian Bank KYC Update

UBI KYC Update

Axis Bank KYC Update

IOB KYC Update

Indian Bank KYC Update

IndusInd Bank KYC Update

Bajaj Finserv KYC Update

Bank of Baroda KYC Update

Canara Bank KYC Update

EPFO KYC Update

PNB KYC Update

SBI KYC Update

 

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