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LoansJagat Team

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10 Dec 2025

IOB KYC Update | Quick & Simple Updated Guide

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Key Takeaways
 

  1. Indian Overseas Bank (IOB) offers multiple easy Re-KYC options, online through the website, SMS, and email, or offline via branch and Business Correspondents.
     
  2. Keeping PAN, Aadhaar, and address proofs handy helps complete the KYC update quickly and without confusion.
     
  3. Finishing Re-KYC on time prevents account blocks, follows RBI rules, and adds extra protection against fraud.

Bonus Point: Indian Overseas Bank (IOB) now lets customers update their KYC online through its website, SMS, or email. This new service saves time and removes the need to visit branches in person.

The Indian Overseas Bank (IOB) Re-KYC process helps keep customer information updated, secure, and fully aligned with RBI rules. It ensures that all details in the bank’s records remain accurate, so customers can enjoy uninterrupted access to their accounts and services.

The IOB Re-KYC process works like updating the address and ID records of a government file. Just as correct documents keep a person’s official records valid and active, updated KYC information keeps a bank account safe, compliant, and fully operational.

For example, if a customer changes a home address or phone number, the bank may not reach them for important alerts. By completing Re-KYC on time, the customer ensures the bank has accurate details, preventing account freezes and service interruptions.

Now that you understand the methods and requirements, let’s see why completing your IOB Re-KYC on time is essential for a hassle-free banking experience.

What Is Re-KYC in IOB?

 

Re-KYC in Indian Overseas Bank (IOB) is the process of updating your personal, address, and contact details to ensure your bank records remain accurate and compliant with RBI regulations. It can be conveniently completed online through the IOB website, via SMS, or by email, without visiting the branch. Re-KYC is essential to keep your information up to date, helping the bank maintain correct records and prevent misuse or fraudulent activities. 

 

It also fulfils mandatory regulatory requirements set by the Reserve Bank of India (RBI) and ensures smooth, uninterrupted banking services. Additionally, if your account becomes dormant due to inactivity, completing the Re-KYC process is necessary to reactivate it and resume normal transactions seamlessly.

 

Channels For IOB KYC Updates

Keeping your KYC updated in the Indian Overseas Bank (IOB) ensures continued access to banking services and compliance with RBI rules. You can update it easily online or offline.
 

Channel Type

Mode

How to Update

Online

Website

Visit the IOB Self Service Digital Hub, open the Re KYC section, log in with your details, update your information, and submit it for verification.

Online

Email

Send an email to rekyc@iob.in with the subject “REKYC CIF ID” from your registered email ID.

Online

SMS

From your registered mobile number, send REKYC <CIF ID> to 9643-01-9643.

Offline

ATM

Use your IOB debit card at any IOB ATM and follow the on-screen Re-KYC steps.

Offline

Business Correspondent

Visit an authorised IOB Business Correspondent with valid ID and address proof for KYC update.

Offline

Branch

Visit your nearest IOB branch with original KYC documents and complete the Re-KYC form.


Completing your Re-KYC on time helps avoid service disruptions and keeps your account secure, active, and compliant with banking regulations.

Required Documents For IOB KYC Update

To complete your Re-KYC in Indian Overseas Bank (IOB), you must meet eligibility conditions and keep the required documents ready for identity and address verification.

To complete the Indian Overseas Bank (IOB) Re-KYC process smoothly, the bank asks for identity proof, address proof, and basic account-related details. Each document serves a specific purpose, which is explained below in a simple and interactive way.
 

S.No.

Document Name

Purpose & Explanation

1

Identity Proof (PAN, Aadhaar, Passport, Driving Licence, Voter ID)

Identity proof helps the bank confirm who the customer really is. For example, PAN is mandatory because it matches financial records, and Aadhaar or Passport confirms the customer’s official identity. This prevents fraud and ensures the account belongs to the right person.

2

Address Proof (Aadhaar, Passport, Driving Licence, Utility Bill, Voter ID)

Address proof lets the bank verify where the customer lives. For example, if a customer recently moved to a new home, an updated Aadhaar or electricity bill helps IOB keep the latest address on record. This ensures important letters or alerts reach the customer.

3

Details for Online KYC (Debit Card Number, Expiry Date, ATM PIN, Aadhaar-linked Mobile)

These details allow the bank to verify the customer instantly during online Re-KYC. For example, an OTP sent to the Aadhaar-linked mobile ensures the request is genuine and made by the actual account holder.

4

Video/Offline Requirements (Paper for Signature, Original Documents, Filled KYC Form)

These requirements help the bank match the customer’s face and signature with official records. For example, during video KYC, the customer may be asked to sign on paper to confirm identity instantly.


Having all these documents ready ensures a smooth and quick Re-KYC process, helping you avoid delays and maintain uninterrupted banking services.

Step-by-step process for IOB KYC update

Updating your KYC details with Indian Overseas Bank (IOB) is a simple process that can be done both online and offline, depending on your preference and convenience.

Online Re-KYC Process
This option is available for resident Indian individuals whose KYC is due or due within 6 months and who already have valid PAN and OVDs (like Aadhaar or Passport) in their records.

Method 1: Through the IOB Website

  1. Visit the official IOB website at www.iob.in.
  2. Open the “Self-Service Digital Hub” section.
  3. Select the “Re-KYC” option.
  4. Enter your account number, CIF ID, and Aadhaar or Virtual ID.
  5. Validate details through Aadhaar authentication.
  6. Update personal details or address if required.
  7. Submit your request following the on-screen instructions.

Method 2: Through SMS

  1. From your registered mobile number, send REKYC [space] CIF ID to 9643-01-9643.
  2. This method only confirms existing KYC details without allowing any changes.

Method 3: Through Email

  1. Send an email from your registered address to rekyc@iob.in.
  2. Use the subject line REKYC [space] CIF ID.
  3. This option also confirms existing information without permitting changes.

Offline Re-KYC (Branch Visit)

  1. Visit your nearest IOB branch.
  2. Download the KYC form from the IOB website or collect it at the branch.
  3. Fill in personal and contact details accurately.
  4. Attach self-attested copies of required documents (PAN, Aadhaar, etc.).
  5. Submit the form and show originals for verification by the bank official.

Completing your Re-KYC through any of these methods ensures your records stay updated, secure, and compliant with banking regulations for uninterrupted service.

Tips And Best Practices For IOB KYC Update

Keeping your KYC details updated with Indian Overseas Bank (IOB) ensures uninterrupted banking access and protection from fraud. Follow these key tips and best practices for a smooth Re-KYC experience.
 

Tip

What to Do

Why It Matters

Use Official Channels

Update only via the IOB website (digital.iob.in/rekyc), email (rekyc@iob.in), SMS (REKYC <CIF ID> to 9643-01-9643), or branch.

Protects you from fraud and ensures your data stays secure.

Prepare Documents

Keep PAN, Aadhaar, Passport, or Driving Licence ready (original + self-attested copies).

Avoids delays during submission or online verification.

Ensure Data Consistency

Make sure your name, address, and DOB match existing bank records.

Prevents rejection or delay in KYC approval.

Choose the Correct Process

Use SMS/Email for confirming details, website for updates, or the branch for major changes.

Ensures you complete the right type of update.

Act Proactively

Update before the due date and keep copies of receipts or confirmations.

Helps you avoid account freezes or transaction restrictions.


By following these steps, you’ll complete your IOB Re-KYC easily, keeping your account active, secure, and fully compliant with banking regulations.

Conclusion


Re-KYC in Indian Overseas Bank keeps your account active, secure, and compliant. Updating it online or at the branch ensures your details stay correct, prevents service blocks, and reduces risks. Using proper documents and official channels helps complete the process quickly and smoothly.

FAQs

 

Q1. Is the “get your KYC done or your account will be frozen” rule legal and genuine?

Yes, it is legal. RBI mandates banks to freeze or restrict accounts if KYC is not updated on time to prevent fraud and ensure compliance.

 

Q2. Is there any solution for a video KYC location mismatch?

Yes, the mismatch can usually be fixed by enabling GPS, allowing location permissions, switching to mobile data, or retrying the video KYC from a place with a stronger and stable network.

 

Q3. Why are KYC update messages received even when KYC is already completed?

Such messages appear when the bank needs updated documents, system records are incomplete, or periodic Re-KYC is required as per RBI guidelines.

 

Q4. How can a dormant Indian Overseas Bank account be activated without visiting a branch?

The account can be reactivated by submitting an online Re-KYC request, emailing the branch with ID/address proof, or using video KYC if the bank supports remote verification.

 

Q5. How can a minor account be converted to a major account in IOB?

The conversion can be done by submitting ID proof, address proof, and a fresh KYC form at the branch once the account holder turns 18.
 

Other Related Pages

Fastag KYC Update

Federal Bank KYC Update

HDFC KYC Update

ICICI KYC Update

South Indian Bank KYC Update

UBI KYC Update

Axis Bank KYC Update

IOB KYC Update

Indian Bank KYC Update

IndusInd Bank KYC Update

Bajaj Finserv KYC Update

Bank of Baroda KYC Update

Canara Bank KYC Update

EPFO KYC Update

PNB KYC Update

SBI KYC Update

 

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