Author
LoansJagat Team
Read Time
6 Min
10 Dec 2025
Key Takeaways
“Prevention is better than cure,” and this wisdom applies perfectly to banking compliance. Banks across India must regularly verify customer information to maintain security and follow Reserve Bank of India guidelines.
KYC stands for “Know Your Customer,” a mandatory process banks use to verify your identity and residential status. Think of it like a passport for your banking relationship - just as airports verify your identity before travel, banks verify your details before providing services.
I work as an IT professional in Dubai and received a reminder about my ICICI KYC update last month. My passport was expiring in two months, so I logged into my ICICI KYC update imobile app during lunch break. I uploaded my renewed passport and updated work permit within ten minutes. The bank verified my documents within 48 hours through the ICICI KYC update online system, and my account remained fully operational.
“Convenience is the ultimate luxury,” and ICICI Bank truly embodies this philosophy when it comes to updating your KYC details. The bank understands that customers today value flexibility and choice in how they conduct their banking operations. Let’s explore the various pathways available to complete your ICICI KYC update.
ICICI Bank offers multiple channels to ensure every customer finds a method that suits their lifestyle and preferences:
Each channel provides unique advantages for different customer preferences. Internet Banking allows you to upload scanned documents directly. Log in to your account and navigate to settings. The document upload section accepts PDF or JPEG formats easily. Your Aadhaar and PAN cards get verified within hours.
The iMobile app offers the fastest update method available. Download the app and access the KYC update from the menu. Video KYC completes verification through your phone camera instantly. The app guides you step-by-step through the entire process. Real-time updates keep you informed about the verification status always.
Whether you prefer the ICICI KYC update online route through Internet Banking or the ICICI KYC update iMobile app, digital channels offer instant access. For those who value personal interaction, offline methods provide equally efficient service. Choose the channel that fits your schedule and complete your ICICI KYC update without any hassle.
“Documentation is the backbone of financial security,” and this couldn’t be truer when it comes to banking compliance. After exploring the various channels available for your ICICI KYC update, it’s essential to understand what documents you’ll need to keep ready before initiating the process.
Whether you choose to complete your ICICI KYC update online through Internet Banking or prefer the ICICI KYC update imobile app, having the right documents ensures a smooth experience. Let’s break down exactly what you need:
Special Case: No changes in details? Simply email a self-declaration to nri@icicibank.com stating ‘No change in KYC information’ to complete your ICICI KYC update hassle-free!
“A journey of a thousand miles begins with a single step,” and your KYC compliance journey follows the same principle. You’ve learned about the available channels and gathered your required documents. Now comes the most important part: actually completing your ICICI KYC update through a simple, systematic process.
The beauty of ICICI Bank’s system lies in its flexibility. You can choose any method that suits your convenience, whether that’s the ICICI KYC update online route or the ICICI KYC update imobile option. Let’s walk through each process step-by-step:
Method 1: Internet Banking
You start by logging into your Internet Banking account. Navigate to Customer Service, then select Service Requests, and finally click on Re-KYC Updation. You upload your documents in accepted formats (PDF, JPEG, JPG, PNG). The file names should not exceed 31 characters and must avoid special characters. File size limits vary: single account holders can upload passports up to 1800 KB, while joint account holders have specific limits for each holder.
Method 2: iMobile App
You log into your iMobile application and tap Dashboard. Select Services, then Service Requests, and choose Request for updation of Re-KYC. You upload each document, ensuring the file size stays under 500 KB. This ICICI KYC update imobile process takes just minutes to complete from your smartphone.
Method 3: Email Submission
You send scanned copies of your filled Customer Information Updation Form along with KYC documents from your registered email ID to nri@icicibank.com. You must self-attest all photocopies before scanning.
Method 4: Branch Visit
You visit any ICICI Bank branch in India or overseas with original documents for verification. You submit the Customer Information Updation Form signed by all account holders, KYC documents, and photographs.
Method 5: Courier
You dispatch documents to ICICI Bank Towers, NRICPC, 6th Floor, A-Wing, Autumn Estate, Opp. MHADA, Near Chandivali Studio, Andheri-East, Mumbai – 400 072, India.
Your ICICI KYC update gets processed within the stipulated timeframe, keeping your account compliant and active.
Your ICICI KYC update doesn’t have to be complicated. ICICI Bank has designed multiple pathways using ICICI KYC update online and ICICI KYC update imobile options. Take action today.
Bonus Tip: The Reserve Bank of India recently made KYC rules more flexible for banks to support digital customer onboarding. Use this change: update your KYC online via the ICICI iMobile app to save time and avoid branch visits.
Q: How long does it take for ICICI Bank to process a KYC update?
A: It takes no more than 2 minutes to update your KYC, provided you submit your Aadhaar and PAN card copies to the bank.
Q: Do I need to undergo fresh KYC updation if I transfer my ICICI Bank account from one branch to another?
A: You need fresh KYC updation only if your address has changed or you’ve transferred to a branch outside your city.
Q: How do I check my ICICI KYC update status?
A: You can check your KYC status by logging into Internet Banking or the iMobile app, navigating to Customer Service > Service Requests > Track Request Status, or by calling ICICI customer care at 1800 1080.
Q: Why is the KYC update mandatory for ICICI customers?
Compliance protects both banks and customers from financial fraud. KYC (Know Your Customer) prevents money laundering and illegal activities. CERSAI mandates banks and NBFCs to upload CKYC details regularly. Banks verify your identity to ensure you are genuine. This process protects your account from unauthorized access attempts.
Q: How do I resolve ICICI KYC update issues?
Technical glitches can disrupt your KYC update process occasionally. Try using a different browser if the website fails. Clear cache and cookies or update the ICICI app. Contact ICICI customer care for assistance if issues persist. Branch visits help with biometric KYC for complex cases. Screen overlay apps may interfere with video KYC verification.
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About the Author

LoansJagat Team
‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.
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