Author
LoansJagat Team
Read Time
6 Min
11 Dec 2025
Key Takeaways:
Bonus Tip: Use Bank of Baroda’s Video Re-KYC to update your KYC from home. It is completely paperless, fast, and secure.
Meet Dr. Neha Kapoor, a young doctor in Mumbai juggling night shifts, hospital rounds, and the occasional chai-breaks. One morning, she reached for her phone to transfer funds and instead saw a message, “Please complete your BOB KYC update.” Determined, she scheduled a quick slot between surgeries to finish the BOB KYC update online. As a backup, she noted the BOB KYC update offline branch address nearby in case her process got interrupted.
If you’re thinking, “KYC update? Just another boring form,” think again. For Dr. Neha, the Bank of Baroda Video KYC online meant the difference between seamless salary credit, smooth fund transfers, and those dreaded “transaction declined” alerts. According to official sources, periodic KYC updates keep your banking operations healthy and compliant.
Dr. Neha logged into her mobile banking app and saw her account flagged as “KYC pending.” That’s because banks like Bank of Baroda must periodically verify customer identity and address to comply with regulatory norms. For her, a BOB KYC update meant there were both online (via video or portal) and offline (branch/form) options:
If she skipped it, her account might get temporarily restricted, like a patient on hold until vitals return. So for Dr. Neha, this step became non-negotiable.
What Is Re-KYC/KYC Update in Bank of Baroda
In our scenario, Dr. Neha’s KYC was done when she opened her account during her internship, but the bank now flagged it for “re-KYC” because certain documents were older than regulatory mandates. Simply put:
For her, this meant no more “Authorisation Failed” messages mid-transfer or “Your account is inactive” alerts. She joked, “Not even my IV drip has so much downtime!”
Channels for BOB KYC Update (Online & Offline)
There are two ways to complete the BOB KYC Update for you to follow:
Dr. Neha used her phone during a short break and completed the following steps:
She thought of it like a quick tele-consult for her banking: direct and efficient.
Note: She had to ensure her mobile number was registered with the bank and linked to Aadhaar, as per guidelines.
If the video call gets interrupted by a critical code-blue in the hospital, Dr. Neha knew she could fallback to the following steps:
Here are the key documents you’ll need when submitting your Re-KYC with Bank of Baroda.
You need to gather and submit these valid documents to ensure that your BOB KYC update goes through smoothly and your account stays active.
Here’s how our young Mumbai doctor completed her BOB KYC update online (with offline fallback), in a witty “ward rounds” style:
Completing your BOB KYC is smooth and secure whether done online via video verification or offline through a simple branch visit.
To avoid banking “patient code-blue” moments, Dr. Neha kept these pointers in mind:
Staying prepared with the right documents, stable internet, and timely submission ensures your BOB KYC update goes through without any hiccups.
So there you have it, completing the BOB KYC update (via online or offline) is like performing a minor surgery on your financial account: quick, necessary, and immensely satisfying when the “heartbeat” of your account returns. Once you’re verified, you’re back to smooth fund transfers, salary credits, and no more “account blocked” alarms. So, “Don’t worry, be happy… your KYC is done!” Now go ahead, prepare your documents, pick your mode (online or offline), and get your banking vitals stable!
Why is the account frozen due to KYC?
If your bank flags your KYC as outdated or unverifiable, Bank of Baroda may freeze the account until you complete the update.
What did users suggest after facing “suspicious KYC verification” issues with BOB?
Several users said it’s best to apply for BOB credit cards via their nearest branch to avoid verification problems.
My BOB Saving account has gone dormant, I want to make it active but I am unable to approach my home branch because of the long distance. So can I make my account active, by sending required documents through my family members?
You can update KYC documents like Aadhaar, PAN, ration card, licence, or passport online through the bank portal and even change your branch digitally. Alternatively, you can visit the bank in person to update documents and request a branch change near your residence.
How do you change the mobile number associated with a Bank of Baroda debit card?
You have to visit your home branch for mobile change along with the latest photograph, old mobile phone and KYC document. After 24-72 hours of submitting an application, your mobile number will be updated.
What happens once I submit the BOB KYC update?
You’ll see statuses like “Pending”, “In Process”, “Verified”, or “Rejected” on your account.
How long does it take for the BOB KYC update online?
Usually around 24-48 hours if all documents are okay, sometimes longer.
Can I do the BOB KYC update offline?
Yes, you can fill out the “BOB KYC update form” and submit documents at your branch or by post.
Do I need to use Bank of Baroda video KYC online every time?
Only if your bank prompts you; otherwise, form submission offline may suffice in some cases.
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About the Author

LoansJagat Team
‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.
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