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LoansJagat Team

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11 Dec 2025

Bank of Baroda KYC Update | Quick & Simple Updated Guide

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Key Takeaways:
 

  • Complete your BOB KYC update to keep your Bank of Baroda account active and prevent transaction freezes.
     
  • You can easily finish your BOB KYC update online through the app or website using Aadhaar, PAN, and a short live video call with a bank agent.
     
  • For offline users, simply fill out the BOB KYC update form and submit valid ID and address proof at your nearest branch to stay compliant.
     

Bonus Tip: Use Bank of Baroda’s Video Re-KYC to update your KYC from home. It is completely paperless, fast, and secure. 

 Meet Dr. Neha Kapoor, a young doctor in Mumbai juggling night shifts, hospital rounds, and the occasional chai-breaks. One morning, she reached for her phone to transfer funds and instead saw a message, “Please complete your BOB KYC update.” Determined, she scheduled a quick slot between surgeries to finish the BOB KYC update online. As a backup, she noted the BOB KYC update offline branch address nearby in case her process got interrupted.

If you’re thinking, “KYC update? Just another boring form,” think again. For Dr. Neha, the Bank of Baroda Video KYC online meant the difference between seamless salary credit, smooth fund transfers, and those dreaded “transaction declined” alerts. According to official sources, periodic KYC updates keep your banking operations healthy and compliant. 

Dr. Neha logged into her mobile banking app and saw her account flagged as “KYC pending.” That’s because banks like Bank of Baroda must periodically verify customer identity and address to comply with regulatory norms. For her, a BOB KYC update meant there were both online (via video or portal) and offline (branch/form) options:
 

  • BOB KYC update online: complete via video call or portal.
     
  • BOB KYC update offline: visit the branch, fill the form, and submit documents physically.

If she skipped it, her account might get temporarily restricted, like a patient on hold until vitals return. So for Dr. Neha, this step became non-negotiable.

What Is Re-KYC/KYC Update in Bank of Baroda

In our scenario, Dr. Neha’s KYC was done when she opened her account during her internship, but the bank now flagged it for “re-KYC” because certain documents were older than regulatory mandates. Simply put:

  • KYC (Know Your Customer): Initial verification of identity and address when opening an account.
     
  • Re-KYC/KYC Update: Periodic update or re-verification of your details so the bank stays compliance-fit.

For her, this meant no more “Authorisation Failed” messages mid-transfer or “Your account is inactive” alerts. She joked, “Not even my IV drip has so much downtime!”

Channels for BOB KYC Update (Online & Offline)

There are two ways to complete the BOB KYC Update for you to follow:

Online Channel (BOB KYC update online)

Dr. Neha used her phone during a short break and completed the following steps:

  • Go to Bank of Baroda’s official website or mobile app.
     
  • Navigate to the Re-KYC or “Video KYC” section.
     
  • Complete the online form, upload documents, and attend a short video call.
     
  • Upon verification, she got confirmation via SMS/email.
     

She thought of it like a quick tele-consult for her banking: direct and efficient.

Note: She had to ensure her mobile number was registered with the bank and linked to Aadhaar, as per guidelines. 

Offline Channel (BOB KYC update offline)

If the video call gets interrupted by a critical code-blue in the hospital, Dr. Neha knew she could fallback to the following steps:
 

  • Visit the nearest Bank of Baroda branch (or check for “BOB KYC center near me”).
     
  • Request the KYC update form.
     
  • Fill it, attach self-attested copies of required documents (proof of identity, address).
     
  • Submit in-person or send by mail/courier if a branch visit is difficult.

This is a good option for the people who prefer to carry out their KYC, the old-school way.

Required Documents for BOB KYC Update

Here are the key documents you’ll need when submitting your Re-KYC with Bank of Baroda.
 

S.No.

Document Name

Purpose 

1

PAN Card

This is mandatory per Bank of Baroda KYC rules as it helps verify your financial identity.

2

Aadhaar / UID

Used for both identity and address verification, especially in the video Re-KYC process. 

3

Passport

Acceptable as a valid proof of identity and address, particularly useful for NRIs. 

4

Driver’s Licence

A dual-purpose document for both ID and address when updating your KYC offline.

5

Voter ID Card

Confirms your identity and address, widely accepted in Bank of Baroda’s KYC documentation. 

6

Utility Bill (Electricity/Telephone/Gas)

If your primary ID doesn’t show your address, a recent utility bill (≤ 3 months old) works.

7

Recent Passport-Size Photograph

Required for visual verification — you’ll need to affix or upload a current photo.

 

You need to gather and submit these valid documents to ensure that your BOB KYC update goes through smoothly and your account stays active.

Step-by-Step Process for BOB KYC Update

Here’s how our young Mumbai doctor completed her BOB KYC update online (with offline fallback), in a witty “ward rounds” style:

  • Login & Locate: Dr. Neha logged into her Bank of Baroda app, then tapped “Profile,” and finally selected “Re-KYC/Video KYC”.
     
  • Verify Mobile & OTP: She entered her registered mobile number and got an OTP.
     
  • Upload Documents: She scanned her Aadhaar, PAN, and address proof: clear and unblurred.
     
  • Video Call: A bank agent popped up on video and verified her face-match, voice, and documents.
     
  • Submit & Wait: Within about 24-48 hours, she received “Your KYC has been verified” SMS.
     
  • Check Status: She logged in again to ensure the status now read “Verified/Active”.
     
  • Offline Fallback: if her video verification failed, she would drop into the branch with a form.
     

Completing your BOB KYC is smooth and secure whether done online via video verification or offline through a simple branch visit.

Tips and Best Practices for BOB KYC Update

To avoid banking “patient code-blue” moments, Dr. Neha kept these pointers in mind:

  • Ensure your mobile number is registered with Bank of Baroda and linked to Aadhaar.
     
  • Keep scanned documents clear, with good lighting, and no blurs.
     
  • Ensure your address proof matches what’s on file (especially offline mode).
     
  • Do the process in a calm environment (even mid-ward break), not on shaky hospital WiFi.
     
  • Check the BOB KYC update status 2-3 days post-submission to ensure validation.
     
  • For offline, ask for the acknowledgement slip and retain proof of submission.
     
  • Don’t wait till the last minute: regulatory deadlines may cause delays or account restrictions.
     
  • Use a search term like “BOB KYC center near me” if you need a branch fallback.
     

Staying prepared with the right documents, stable internet, and timely submission ensures your BOB KYC update goes through without any hiccups.

Conclusion

So there you have it, completing the BOB KYC update (via online or offline) is like performing a minor surgery on your financial account: quick, necessary, and immensely satisfying when the “heartbeat” of your account returns. Once you’re verified, you’re back to smooth fund transfers, salary credits, and no more “account blocked” alarms. So, “Don’t worry, be happy… your KYC is done!” Now go ahead, prepare your documents, pick your mode (online or offline), and get your banking vitals stable!

FAQs:
 

 Why is the account frozen due to KYC?
If your bank flags your KYC as outdated or unverifiable, Bank of Baroda may freeze the account until you complete the update.

What did users suggest after facing “suspicious KYC verification” issues with BOB?
Several users said it’s best to apply for BOB credit cards via their nearest branch to avoid verification problems. 

My BOB Saving account has gone dormant, I want to make it active but I am unable to approach my home branch because of the long distance. So can I make my account active, by sending required documents through my family members?
You can update KYC documents like Aadhaar, PAN, ration card, licence, or passport online through the bank portal and even change your branch digitally. Alternatively, you can visit the bank in person to update documents and request a branch change near your residence.

How do you change the mobile number associated with a Bank of Baroda debit card?
You have to visit your home branch for mobile change along with the latest photograph, old mobile phone and KYC document. After 24-72 hours of submitting an application, your mobile number will be updated.

What happens once I submit the BOB KYC update?
You’ll see statuses like “Pending”, “In Process”, “Verified”, or “Rejected” on your account.

How long does it take for the BOB KYC update online?
Usually around 24-48 hours if all documents are okay, sometimes longer.

Can I do the BOB KYC update offline?
Yes, you can fill out the “BOB KYC update form” and submit documents at your branch or by post.

Do I need to use Bank of Baroda video KYC online every time?
Only if your bank prompts you; otherwise, form submission offline may suffice in some cases. 
 

Other Related Pages

Fastag KYC Update

Federal Bank KYC Update

HDFC KYC Update

ICICI KYC Update

South Indian Bank KYC Update

UBI KYC Update

Axis Bank KYC Update

IOB KYC Update

Indian Bank KYC Update

IndusInd Bank KYC Update

Bajaj Finserv KYC Update

Bank of Baroda KYC Update

Canara Bank KYC Update

EPFO KYC Update

PNB KYC Update

SBI KYC Update

 

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