Bank of India Timings – Working Hours, Lunch Break & Holidays (2025)

Aniket, who is working in Delhi, recently opened an account with the Bank of India (BOI). Founded in 1906 in Mumbai, BOI began with a single office and 50 employees. Over the years, it has expanded to over 5,000 branches across India, establishing a strong national presence.

On Monday morning, Aniket planned to visit his local BOI branch before heading to work. Recalling that urban branches operate from 9:45 a.m. to 4:45 p.m., Monday through Friday, he arrived at 9:30 a.m. To his delight, the branch opened right on time, allowing him to complete his transactions efficiently.

During his visit, Aniket noticed that the bank staff took staggered lunch breaks continuously between 2:30 pm and 3:00 pm, ensuring continuous service for customers. He also learnt that BOI branches follow the Reserve Bank of India’s directive: they are closed on the 2nd and 4th Saturdays of each month but remain open on the 1st, 3rd, and 5th Saturdays.

Aniket was able to schedule his future bank trips with confidence after learning about BOI’s dedication to client convenience and its lengthy history of expansion and service.

Bank of India Opening Time

Tip: To avoid potential wait times, consider visiting the branch during mid-morning hours, as early mornings and late afternoons often experience higher customer traffic.

Bank of India Lunch Timings

Bank of India (BOI) branches typically schedule lunch breaks between 2:30 pm and 3:00 pm. During this period, staff members take breaks to ensure continuous service so customers can still receive assistance.

Case Study:

To meet a payment deadline, Mr Sharma, a small business owner in a semi-urban location, had to deposit a sizable sum by 3:00 pm. Being conscious of the BOI lunch schedule, he arrived at his local branch at 2:45 p.m. Even though it was lunchtime, he received assistance right away, and his transaction was finished quickly. This event demonstrated how effective BOI's delayed lunch plan is in maintaining customer service even during breaks. 

Tip: While BOI branches remain operational during lunch hours, visiting outside the 2:30 pm to 3:00 pm window may provide quicker service, as more staff members are available to assist.

Bank of India Specialized Banking Services Timings

Bank of India (BOI) offers various specialised banking services, each with specific operational timings.

1. Cash Deposit and Withdrawal Timings:

• Urban/Metropolitan Branches: Typically operate from 9:45 AM to 4:45 PM, Monday to Friday. On the 1st, 3rd, and 5th Saturdays, the timings are the same. Branches are closed on the 2nd and 4th Saturdays and Sundays.
  
  
• Semi-Urban/Rural Branches: Generally function from 10:00 AM to 5:00 PM, Monday to Friday, with similar timings on the 1st, 3rd, and 5th Saturdays. These branches also observe closures on the 2nd and 4th Saturdays and Sundays.

2. Locker Facility Access Hours:

Regular banking hours are when locker facilities are provided. However, because staff availability may be limited between opening and closing hours, it is best to visit in the middle of the morning or early afternoon to guarantee fast service.

3. Customer Support Desk Timings:

The customer service desk follows the branch's operating schedule and is open during regular business hours. Visit during off-peak hours, like the middle of the morning or early afternoon, for immediate support.

Example:

Mrs Verma, who lives in a semi-urban region, needed to get cash out of her locker. She scheduled her visit at 11:00 AM because she knew the branch was open from 10:00 AM to 5:00 PM. By skipping the lunchtime window between 2:30 and 3:00 PM, when staff availability may be somewhat diminished due to breaks, this scheduling allowed her to finish her transactions quickly. 

Tip:

To ensure a seamless banking experience, it's best to avoid visiting during the lunch break period. Additionally, be mindful of the 2nd and 4th Saturdays, as branches remain closed on these days.

Bank of India Weekend and Holiday Timings

Tip: Before planning a visit to your local BOI branch, especially during festive seasons, it's advisable to check the specific holiday schedule for your state. This can help you avoid any inconvenience due to unexpected branch closures. You can find detailed and updated information on the official Bank of India website or by contacting the branch directly.

Note: Bank timings and holidays are subject to change based on government regulations and regional considerations. Always verify with official sources for the most current information.

Bank of India Digital Fund Transfer Timings

Digital Banking Services Availability

Bank of India Customer Care Timings

Bank of India (BOI) provides customer care services to address various banking needs.

General Customer Support:

• Toll-Free Number: 1800 103 1906
• Availability: 24/7 for general inquiries and support.

Specific Services:

• Credit Card Queries:
  • Toll-Free Number: 1800 220 088
  • Availability: 24/7 for credit card-related assistance.
     
• Debit Card Queries:
  • Toll-Free Number: 1800 425 1112
  • Availability: 24/7 for debit card-related support.

Tips for Customers

Have Account Information Ready: To speed up assistance, have your account number and any relevant information available before you call. 

• Use Registered Contact Methods: To guarantee quick verification, get in touch with customer service by phone or email using the number you registered.
  
  
• Be Aware of Service-Specific Timings: Although basic support is offered around the clock, certain services, such as loan enquiries, could have set hours of operation. For exact time frames, it is advised to visit the official BOI website or get in touch with customer service.

Note: For the most accurate and updated information, please refer to the official Bank of India website or contact your local branch.

FAQs

Q. Do all of the branches of the Bank of India across the country follow the same lunch timings?

The lunch schedules of practically every branch nationwide are similar, they may differ significantly between urban and rural regions. Additionally, the Bank of India has no set hours for its lunch service, which makes it a changeable issue across the nation.

Q. Can I meet the bank representatives when the Bank is closed during lunch hours?

No. No Bank of India representatives will be available for you to meet with during lunch. You would need to wait till lunch is over.

Q. What are the access hours for the Bank of India (BOI) locker facility?

Regular banking hours are when locker facilities are provided. However, because staff availability may be limited between opening and closing hours, it is best to visit in the middle of the morning or early afternoon to guarantee fast service.

Q. What are the cash deposit and withdrawal timings at Bank of India branches?

Bank of India branches in urban and metropolitan areas typically operate from 9:45 AM to 4:45 PM, Monday to Friday. The timings remain the same on the 1st, 3rd, and 5th Saturdays. However, branches are closed on the 2nd and 4th Saturdays, as well as on Sundays. 

For semi-urban and rural branches, the operation hours are generally from 10:00 AM to 5:00 PM, Monday to Friday, with similar timings on the 1st, 3rd, and 5th Saturdays. These branches are also closed on the 2nd and 4th Saturdays, as well as on Sundays.

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