SBI Credit Card Statement – All You Need to Know

Isha Shukla from Prayagraj, Uttar Pradesh, was the queen of impulsive purchases, spending ₹1,500 on a dog costume (she doesn't own a dog), ₹2,300 on skincare products she didn't need, and ₹4,999 on shoes she never wore. Her SBI credit card bill reached ₹38,720 by the middle of April.

Finally, broke and in a panic, she decided to check her statement from the comfort of her couch. She received the March PDF after logging into the SBI Card app and selecting "My Accounts > Card Statement."

Here’s what she found:

• Food deliveries: ₹6,780
• Online shopping: ₹14,200
• Subscriptions & OTT: ₹2,540
• Random “just because” buys: ₹10,100
• Actual useful stuff: maybe ₹5,000

She immediately set up E-statements via email and activated bill reminders via SMS.

Moral? Isha’s still reckless, but now she knows just how reckless she is. Thanks, SBI.

SBI Bank Credit Card Statement Overview

Every month, users receive an SBI credit card statement, which is a detailed report that details the balances they owe. The credit card usage history for a certain billing period is included in the card statement. 

The credit card billing statement is typically two pages long. The SBI card statement will include all of your credit card activities, as well as details about how much you paid last month, how much you still owe, and when you need to pay.

Components of SBI Credit Card Statement

SBI credit card statement is a record that offers full information about your credit card usage over a specific payment cycle. You may effectively handle your finances through understanding its components. Here are a few components mentioned below:

Key Components of an SBI Credit Card Statement:

• Statement Date: The date on which the statement is generated, marking the end of the billing cycle.
  
  
• Payment Due Date: The deadline by which you must pay at least the minimum amount due to avoid late payment charges.
  
  
• Total Amount Due: The total outstanding balance, including purchases, interest, fees, and previous dues.
  
  
• Minimum Amount Due: The minimum payment required to keep your account in good standing, typically a percentage of the total amount due.
  
  
• Credit Limit: The maximum amount you are allowed to spend on your credit card.
  
  
• Available Credit Limit: The remaining credit available after accounting for your current balance.
  
  
• Transaction Summary: A detailed list of all transactions made during the billing cycle, including dates, amounts, and merchant details.
  
  
• Past Due Summary: Information about any overdue amounts, categorised by the duration of the overdue period (e.g., 1 month, 2 months, etc.).
  
  
• Rewards Points Summary: Details of reward points earned, redeemed, and the closing balance for the billing cycle.
  
  
• EMI Transactions (if applicable): Information about any purchases converted into Equated Monthly Instalments (EMIs), including amounts and due dates.
  
  
• Account Summary: A recap of your opening balance, payments made, purchases, finance charges, and the closing balance.

For example:

Disclaimer: The above figures are for representation purposes only and do not reflect actual SBI Card data. Please refer to your official SBI Credit Card statement or visit www.sbicard.com for accurate information related to your account.

How to Check SBI Credit Card Statement Online?

Here is a step-by-step guide to view or download your SBI credit card statement online via net banking:

Step 1: Visit the official SBI Card website: www.sbicard.com

Step 2: Log in to your SBI Card account using your User ID and click on ‘Proceed’.

Step 3: Once logged in, go to the ‘Account’ tab and select ‘Card Statement’ from the dropdown menu.

Step 4: Choose the statement period (e.g., last month, custom dates) for which you want to view your credit card statement.

Step 5: Click on ‘Download’ to save and view your SBI Credit Card statement in PDF format.

Need Help?

Step 6: If you have any concerns or queries related to your statement, you can contact SBI Card Customer Care via phone. The helpline number is usually mentioned on the back of your credit card or the official website.

Step 7: Alternatively, you can also email your query to SBI Card customer support at customercare@sbicard.com or SMS ESR to 5676791 or ESTMT XXXX to 5676791.

How to Check SBI Credit Card Statement Offline?

SMS: You can use SMS to sign up for your credit card's e-statement. Customers who have credit cards with the State Bank of India can use SMS services. You can use your registered cellphone number to send a message to 5676791 to begin receiving credit card updates via SMS. 

Here is what you need to do to receive your credit card statement by SMS: 

SMS ESTMT XXXX to 5676791. 'XXXX' are the last 4 digits of your credit card.

Your statement will be sent to your mobile device as soon as you sign up for this service. 

Customer care: Additionally, you can call the SBI credit card customer service of India at 1860 180 1290, 1860 500 1290, or 39 02 02 02 to query about your credit card statement. 

Visiting the nearest branch: You can also visit any State Bank of India branch to get your credit card statement. To obtain a hard copy of your credit card statement, you can talk to a bank employee and provide them with the necessary information.

How to Dispute a Transaction on Your Statement

It's important to take immediate steps if you find an unauthorised or incorrect transaction on your SBI credit card statement. Here's how to successfully dispute a transaction:

The Time Frame for Disputes

• Domestic Transactions (Visa/Mastercard/American Express): You have 90 days from the transaction date to raise a dispute.
• Domestic Transactions (Rupay): You have 30 days from the transaction date.
• International Transactions (Rupay): You have 90 days from the transaction date.
• Rupay UPI Transactions: You have 75 days from the transaction date.

Gather Necessary Documentation

Depending on the nature of the dispute, you may need to provide supporting documents. These could include:

• Transaction receipts.
• Cancellation or refund confirmations.
• Correspondence with the merchant.
• Bank statements highlighting the disputed transaction.

Raise the Dispute

You can initiate the dispute through the following channels:

• SBI Card Website: Visit the SBI Card Dispute Portal to submit your dispute online.
• SBI Card Mobile App: Log in to the app, go to Services > Dispute a Transaction, select the transaction in question, choose the nature of the dispute, and submit the request.
• Email: Send an email to chargeback@sbicard.com with the necessary details and documents.

Await Resolution

Once your dispute is submitted, SBI Card will investigate the issue. Most disputes are resolved within 45 to 60 days. You will receive written communication or an SMS informing you of the outcome.

Temporary Credit During Investigation

In some cases, you may receive a temporary credit for the disputed amount while the investigation is ongoing. This ensures that your credit limit isn't adversely affected during the review period.

Final Outcome

After the investigation:

• If the dispute is resolved in your favour, a permanent credit will be posted to your account.
• If the dispute is found to be your liability, any temporary credit provided will be reversed, and the amount will be added back to your remaining balance.

For more detailed information, you can refer to the SBI Card FAQ on Transaction Disputes.

Tips to Manage Your SBI Bank Credit Card Efficiently

To manage your SBI Credit Card efficiently, here are some of the following tips to consider:

• Utilise Online and Mobile Platforms: Access your account anytime through the SBI Card Online Portal or the SBI Card Mobile App. These platforms allow you to view statements, track transactions, make payments, and redeem reward points.
  
  
• Set Up Autopay for Bill Payments: To avoid missing payments, set up autopay for your credit card bills. This ensures timely payments and helps maintain a good credit score. You can set this up through the SBI Card Online Portal or Mobile App.
  
  
• Monitor Your Spending with Spend Analyser: Use the Spend Analyser tool available on the SBI Card Online Portal to categorise your expenses. This feature helps you track your spending habits and manage your finances effectively.
  
  
• Stay Updated on Offers and Rewards: Regularly check the SBI Card Offers Page to stay informed about the latest promotions and reward programs. This allows you to maximise the benefits of your credit card.
  
  
• Maintain Security and Update Information: Ensure your contact details are up to date to receive transaction alerts. Regularly review your credit card statements for any unauthorised transactions and report them as soon as possible.

Conclusion

Managing your SBI credit card statement is essential to maintaining financial discipline and making on-time bill payments. By routinely reviewing your statement, understanding its components, and making use of the tools offered, such as the Spend Analyser, you can have greater control over your spending patterns. By arranging payments and signing up for e-statements, you can also keep organised while avoiding late fees.

SBI Bank Credit Card Statement FAQs

Q.  How can I place a request for a duplicate SBI Credit Card Statement?

You can use the SBI Card mobile app or the company's official website to request a duplicate statement.

Q. How can I check the last 24-month transactions of my SBI Credit Card?

You can use your user ID and password to access the SBI Card website. Following your login, you can view your transactions over the last 24 months by selecting the "Statement" option. In addition, the Chatbot ILA option allows you to view your transaction history.

Q. Does SBI charge any fees for providing the service of e-statements?

No, SBI does not impose any fees on customers who utilise the bank's e-statement service.

Q. What is the password to open the PDF file of the SBI Credit Card Statement?

Your 16-digit primary credit card number serves as the password to access the SBI Credit Card Statement.

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