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LoansJagat Team

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21 Mar 2025

SBI Zero Balance Account – Benefits, Eligibility & Online Application

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Let's assume you are in college, and you have just received your very first scholarship worth ₹10,000. You are over the moon and immediately decide to save and spend carefully. You proceed to a bank to open a savings account only to discover that you must maintain a minimum balance of ₹5,000. That is your half scholarship tied up just to keep the account active.

That's when you discover SBI's Zero Balance Account. No balance, no fees, and a full banking facility—it is the perfect solution. You can use every rupee of your money without any restrictions while enjoying all the facilities of a regular savings account.

 

What is SBI Zero Balance Account?

 

A Zero Balance Account is a type of savings account where you won't have to keep any minimum balance. With a normal savings account, the banks levy fines if your account balance dips below the set amount. With a zero balance account, there are no such limits on you—keep your money how you want.

 

As SBI is the largest and most reliable bank in the nation, its zero balance account is very popular. It is meant to provide banking facilities to students, salaried persons, daily wage earners, and low-income groups without having to maintain a balance.

 

Read More - SBI Locker Charges

 

Types of SBI Zero-Balance Accounts

 

The State Bank of India (SBI) provides various zero-balance accounts to meet the varied needs of customers and promote financial inclusion for everyone. The accounts allow customers to avail of basic banking services without holding a minimum balance. The main types of SBI zero-balance accounts are discussed below:

 

1. Basic Savings Bank Deposit (BSBD) Account: Simplified Banking for All

 

The BSBD Account is suited for those who require an easy and convenient banking experience. It is most suitable for low-income households, students, and first account holders.

 

Key Benefits:

 

  • No Minimum Balance Requirement: Customers can maintain a zero balance without incurring penalties.
  • Free RuPay Debit Card: Enables ATM withdrawals, online payments, and POS transactions.
  • Limited Free Withdrawals: Up to four free withdrawals per month (ATM, branch, or online).
  • Interest on Deposits: Earns interest similar to a regular savings account.
  • Access to Digital Banking: Supports net banking, mobile banking, and UPI transactions.

 

2. Pradhan Mantri Jan Dhan Yojana (PMJDY) Account: Financial Inclusion for Every Household

 

Launched under the Pradhan Mantri Jan Dhan Yojana (PMJDY), this account is aimed at making banking accessible to people in rural and economically weaker sections.

 

Key Benefits:

 

  • Zero Balance Facility: No requirement to maintain a minimum balance.
  • Accidental Insurance Cover: Up to ₹2 lakh for the account holder.
  • Life Insurance Coverage: Eligible customers receive ₹30,000 in life insurance.
  • Government Subsidy Direct Credit: DBT (Direct Benefit Transfer) for subsidies, scholarships, and welfare benefits.
  • Overdraft Facility: Eligible customers can get an overdraft of up to ₹10,000.
  • Mobile & Digital Banking: Access to YONO SBI, UPI, and net banking for transactions.

 

3. Salary Package Accounts: Exclusive Banking for Employees

 

SBI offers specialised salary package accounts to government, corporate, and defence sector employees. These accounts feature special privileges for salaried workers.

 

Key Benefits:

 

  • Zero Balance Maintenance: No penalties for non-maintenance of balance.
  • Complimentary Insurance Coverage: Personal accident insurance up to ₹30 lakh (varies by salary category).
  • Exclusive Loan Offers: Lower interest rates on home loans, car loans, and personal loans.
  • Free Unlimited Transactions: No charges for cash withdrawals, fund transfers, or online transactions.
  • Additional Banking Perks: Includes free demand drafts, chequebooks, and priority services.

 

Who is Eligible?

 

  • Government employees (central, state, and PSU).
  • Corporate and MNC employees.
  • Defence and paramilitary forces personnel.

 

4. Pension Accounts: Hassle-Free Banking for Retired Individuals

 

Made especially for pensioners, the account provides simple and continuous remittance of pensions monthly.

 

Key Benefits:

 

  • Zero Balance Facility: No minimum balance is required for pensioners.
  • Direct Pension Credit: The Monthly pension is credited seamlessly.
  • Doorstep Banking Services: Cash withdrawals, passbook updates, and cheque collection at home (for senior citizens).
  • Pre-Approved Loan Offers: Lower interest rates on personal loans and medical loans.
  • Jeevan Pramaan Facility: Digital life certificate submission for pension continuity.

 

Who is Eligible?

 

  • Retired government employees (central, state, and PSU).
  • Defence and paramilitary pensioners.
  • Senior citizens receiving pension benefits.

 

How to Open an SBI Zero Balance Account (Online & Offline)

 

Offline Process (Visiting a Branch)

 

  1. Visit the Nearest SBI Branch: Visit the nearest SBI branch and enquire about the zero balance account options.

     

  2. Collect the Account Opening Form: The bank representative will provide you with an application form for opening a BSBD, PMJDY, or any other zero-balance account.

     

  3. Fill in the Required Details: Complete the form with accurate details, such as name, date of birth, mobile number, address, and nominee details.

     

  4. Attach Necessary Documents: Submit identity proof (Aadhaar card, PAN card, or Voter ID), address proof, and a passport-size photograph.

     

  5. Verification by Bank Officials: After submission, the bank will verify your documents and process your application.

     

  6. Receive Your Account Details: Once approved, you will receive your account number, passbook, and debit card (if applicable).

     

  7. Activate Your Account: Set up Internet banking and mobile banking to start using your account for transactions.

 

Online Process (SBI YONO App & Website)

 

  1. Visit the SBI Website or Download the SBI YONO App: Start the process by accessing SBI’s digital banking platform.

     

  2. Select ‘Personal’: In the Personal section select ‘Saving Account’. Select the account type you want to open.

     

  3. Download the application Form: Click on the ‘Download application form’.

     

  4. Fill in the Online Application Form: Provide details like your Aadhaar number, PAN number, mobile number, and email ID.

     

  5. Attach the Required Documents: Copies of your Aadhaar, PAN card, and a passport-size photograph are required. Submit the form at the nearest SBI Branch.

     

  6. Video KYC Verification: SBI cond

     

  7. ucts a video KYC (Know Your Customer) verification to confirm your identity.

     

  8. Receive Account Details: Upon successful verification, your account number and login credentials will be sent to your registered mobile number.

     

  9. Set Up Net Banking and Mobile Banking: Activate your account online to start transactions instantly.

By offering both online and offline account opening options, SBI ensures that customers from all backgrounds can open a zero-balance account with ease.

 

Why Choose SBI’s Zero Balance Account?

 

  1. No Maintenance Charges: No need to worry about keeping a minimum balance.
  2. Free Debit Card & Internet Banking: Comes with digital banking access.
  3. Government-Backed Benefits: Insurance, subsidies, and pension deposits.
  4. Easy Accessibility: Available at all SBI branches and online platforms.

 

SBI Zero Balance Account Fees & Charges

 

One of the most significant advantages of an SBI Zero Balance Savings Account is that it does not have any mandatory minimum balance requirement. Unlike regular savings accounts, which impose penalties for not maintaining a specific amount, this account allows customers to operate freely. Certain charges are applicable depending on the services used.

 

Service

Charges (₹)

Account Opening

Free

Minimum Balance Requirement

Nil

Non-maintenance Charges

Nil

Cheque Book (First 10 Leaves)

Free

Additional Cheque Books

₹3 per leaf

ATM/Debit Card Issuance

Free for Basic RuPay Card

ATM Withdrawals (SBI ATMs)

Free (Limited to 4 per month)

ATM Withdrawals (Other ATMs)

₹20 per transaction after free limit

SMS Alert Service

₹15 per quarter

Online Fund Transfer (NEFT/RTGS)

Free via net banking

IMPS Transfer

₹5-₹15 depending on the amount

 

While there is no fee for maintaining a zero balance account, customers should be aware of charges for additional services such as extra chequebooks, ATM transactions beyond free limits, and SMS alerts.

 

SBI Zero Balance Account Interest Rates

 

Despite having no minimum balance requirement, SBI Zero Balance Savings Accounts still earn interest. The interest is calculated daily on the end-of-day balance and is credited quarterly. SBI offers competitive interest rates that are in line with other savings accounts.

 

Account Balance

Interest Rate (p.a.)

Up to ₹1 lakh

2.70%

Above ₹1 lakh up to ₹10 lakh

2.70%

Above ₹10 lakh up to ₹1 crore

2.70%

Above ₹1 crore

3.00%

 

While the interest rate may seem low compared to fixed deposits or investment schemes, it still provides a small return while ensuring liquidity and flexibility.

 

Eligibility Criteria for SBI Zero Balance Account Opening

 

Opening an SBI Zero Balance Account is simple, but there are specific eligibility criteria that applicants must meet:

 

  • Indian Resident: The applicant must be a resident of India.

     

  • Age Requirement: Individuals above 18 years of age can apply. Minors can also have a zero balance account under the guardianship of a parent or legal guardian.

     

  • KYC Compliance: The applicant must provide valid KYC documents, such as an Aadhaar and PAN card, for verification.

     

  • Single or Joint Account: The account can be opened individually or jointly with another eligible individual.

     

  • Limited Transactions: Since it is a Basic Savings Bank Deposit Account (BSBDA), the account has certain transactional limits. Customers needing higher transaction flexibility may need to opt for a regular savings account.

 

This account is particularly useful for individuals from economically weaker sections, students, pensioners, and those who want to avoid non-maintenance charges.

 

Also Read –  Personal Loan for Debt Consolidation

 

Required Documents for SBI Zero Balance Account Opening

 

To open an SBI Zero Balance Account, customers need to provide the following documents for verification:

 

Document Type

Accepted Documents

Identity Proof (Any one)

Aadhaar Card, PAN Card, Voter ID, Passport, Driving License, Government-issued ID card (for government employees)

Address Proof (Any one)

Aadhaar Card, Electricity Bill (not older than 3 months), Water Bill (not older than 3 months), Rent Agreement, Passport

Other Required Documents

Passport-sized photographs (2-3 copies), Duly filled account opening form, KYC declaration form (if required by the bank)

 

For individuals who do not have an Aadhaar or PAN card, alternative identification methods may be accepted under RBI guidelines, but it is advisable to have both for a smoother account opening process.

 

Additional Notes:

 

  • If you are opening an account online, scanned copies of these documents will be required.
  • For minor accounts, the parent/guardian’s documents will be required, along with the child’s birth certificate.
  • If an applicant is a pensioner or a government employee, specific documents proving their employment or pension status may be needed.

 

SBI Zero Balance Account Helpline

 

The State Bank of India (SBI) offers customer support for zero-balance accounts through multiple channels to assist account holders with queries related to account opening, transactions, and other banking services.

 

  • Toll-Free Number: SBI provides toll-free numbers for customer support: 1800 425 3800 and 1800 1234.
  • SMS Banking: Customers can send queries via SMS to 567676.
  • Email Support: Account holders can reach out to SBI via the official email ID available on their website.
  • Branch Support: For in-person assistance, visiting the nearest SBI branch is always an option.
  • YONO SBI Chatbot: The YONO SBI app also provides an AI-powered chatbot to assist with common queries.

 

SBI’s helpline is available 24/7 to resolve any issues regarding zero-balance accounts, ensuring customers have a smooth banking experience.

 

SBI Zero Balance Account Welcome Kit

 

Upon successfully opening an SBI Zero Balance Account, customers receive a welcome kit containing essential banking materials. This kit includes:

 

  1. Passbook: A physical passbook to record transactions and track balances.
  2. Debit Card: A Rupay or Visa debit card is issued for ATM withdrawals and purchases.
  3. Chequebook (if applicable): Some zero-balance accounts may include a limited chequebook.
  4. Net Banking Credentials: Account holders get instructions for setting up SBI Internet Banking.
  5. Mobile Banking Guide: A guide on how to activate and use SBI YONO for digital banking.
  6. Customer ID and Account Details: A document with important banking details for easy reference.

 

The welcome kit makes it easy for new customers to start using their SBI Zero Balance Account right away.

 

Conclusion

 

A zero-balance savings account with SBI provides financial flexibility without the burden of maintaining a minimum balance. It is an excellent choice for students, salaried employees, pensioners, and those new to banking. With the added benefits of online banking, debit cards, and a dedicated helpline, SBI ensures a smooth banking experience. Whether accessed online or via a branch, SBI’s zero balance account is designed for convenience and ease of use.

 

FAQs Related to SBI Zero Balance Account

 

  1. Can I convert my existing SBI savings account into a zero-balance account?
    Yes, you can visit your home branch and request conversion, subject to eligibility criteria.

     

  2. What documents are required to open an SBI Zero Balance Account?
    You need an Aadhaar card, PAN card, passport-sized photograph, and proof of address.

     

  3. How can I check my SBI zero balance account balance?
    You can check via net banking, mobile banking, ATMs, SMS banking, or by visiting a branch.

     

  4. Does SBI charge for a zero-balance account?
    No, there are no maintenance charges. However, specific services may have associated fees.

     

  5. Is an ATM card provided with an SBI Zero Balance Account?
    Yes, a Rupay or Visa debit card is issued, depending on the account type.

     

  6. Can I withdraw cash from any ATM using my SBI Zero Balance Account?
    Yes, but the number of free transactions may be limited as per RBI guidelines.

     

  7. How long does it take to open an SBI Zero Balance Account?
    Online account opening via SBI YONO can take minutes, while branch-based account opening may take a few days, depending on verification.

     

  8. Is Internet banking available for SBI Zero Balance Account holders?
    Yes, SBI provides net banking and mobile banking services for zero-balance account holders.

     

  9. Are there any transaction limits on an SBI Zero Balance Account?
    Some variants may have daily transaction limits; refer to SBI’s official guidelines for details.

     

  10. Can I upgrade my zero balance account to a regular savings account?
    Yes, you can request an upgrade at your branch by fulfilling the required criteria.

     

  11. Other Zero Balance Accounts

    HDFC Zero Balance Account

    ICICI Zero Balance Account

    SBI Zero Balance Account

    IndusInd Bank Zero Balance Account

    Yes Bank Zero Balance Account

    Axis Bank Zero Balance Account

    RBL Zero Balance Account

    AU Small Finance Bank Zero Balance Account

    Kotak Mahindra Bank Zero Balance Account

    Union Bank Zero Balance Account

    Bank of Baroda Zero Balance Account

    Citi Bank Zero Balance Account

    IDBI Bank Zero Balance Account

    PNB Zero Balance Account

    Karnataka Bank Zero Balance Account

    Jupiter Zero Balance Account

    DCB Zero Balance Account

    Bandhan Bank Zero Balance Account

    Bank of Maharashtra Zero Balance Account

    Central Bank of India Zero Balance Account

    Equitas Zero Balance Account

    IDFC First Zero Balance Account

    Fincare Zero Balance Account

    Indian Bank Zero Balance Account

     

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LoansJagat Team

We are a team of writers, editors, and proofreaders with 15+ years of experience in the finance field. We are your personal finance gurus! But, we will explain everything in simplified language. Our aim is to make personal and business finance easier for you. While we help you upgrade your financial knowledge, why don't you read some of our blogs?

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