Author
LoansJagat Team
Read Time
5 Min
11 Jun 2025
Sharma Ji couldn’t remember his credit card PIN, so he kept entering several incorrect passwords. Now, my card is not allowed to be charged. Don’t worry! He can gain access by doing the following.
Method | Step | Time Taken |
Online (NetBanking) | 1. Login to SBI NetBanking 2. Go to the "Cards" section 3. Select "Unblock Credit Card" | 2-5 mins |
Customer Care | 1. Call SBI Card Helpline 1860 180 1290 2. Follow IVR instructions 3. Confirm identity & request Unblock | 5-10 mins |
ATM | 1. Insert the card in any SBI ATM 2. Enter the correct PIN 3 times 3. The card gets auto-Unblocked | 5 mins |
Sharma Ji was in a hurry, so he chose the fastest method:
Sharma Ji was paying for something on the internet when his SBI credit card was locked instantly. At first, he panicked, but later understood it resulted from reasons. This is what happens when SBI cards get locked.
Reason | What Happened with Sharma Ji? |
Wrong PIN entered too many times | Sharma Ji forgot his PIN and tried 3 wrong guesses. The card locked automatically for security. |
Fraud or suspicious transaction | Once, Sharma Ji made a big purchase in another city. SBI thought it was fraud and blocked his card. |
Card expired | Sharma Ji didn’t notice his card’s expiry date. After that, it stopped working. |
Missed payment of bills | Sharma Ji was busy and forgot to pay his credit card bill. SBI temporarily locked his card. |
Reported as lost/stolen | Sharma Ji once misplaced his card and called SBI to block it. Later, he found it but had to Unblock it again. |
After what happened, Sharma Ji has become more careful with how he spends his card. Should your SBI card be locked, don’t be concerned; just use the Unblocking process.
The SBI credit card became blocked when Sharma Ji kept entering the wrong PIN during his shopping trip. He got flustered, until he realised there were 5 easy ways to handle it. If you’d like to do this as well, follow these steps:
Sharma Ji prefers doing things online, so he chose this method.
Step | Action |
1 | Log in to the SBI Card website or NetBanking |
2 | Go to the "Card Services" or "Credit Card" section |
3 | Click on "Unblock Credit Card." |
4 | Enter the last 4 digits & verify with OTP |
5 | Click "Confirm" – the card gets Unblocked |
When Sharma Ji’s internet was down, he called SBI customer care.
Step | Action |
1 | Dial 1860 180 1290 (toll-free) or 39 02 02 02 (mobile) |
2 | Press 1 for credit card services |
3 | Enter 16-digit card number |
4 | Verify identity via OTP or security questions |
5 | Request the executive to Unblock the card |
Key Points:
Sharma Ji Unblocked his card while traveling using just an SMS.
Step | Action |
1 | From registered mobile, type: UnblockCC XXXX (XXXX = last 4 digits) |
2 | Send SMS to 5676791 |
3 | Receive confirmation SMS once Unblocked |
Sharma Ji went to an SBI ATM when he forgot his PIN.
Step | Action |
1 | Insert the card in any SBI ATM |
2 | Select "PIN Generation" or "Unblock Card." |
3 | Enter the OTP received on your mobile |
4 | Set a new PIN |
5 | The card gets Unblocked automatically |
When Sharma Ji’s card was blocked due to suspicious activity, he visited the branch.
Step | Action |
1 | Locate the nearest SBI branch with card services |
2 | Carry: Credit card, ID proof (Aadhaar/PAN), address proof |
3 | Request the bank executive to Unblock the card |
4 | They may reset the PIN or issue a new card if needed |
Sharma Ji explored different methods and found NetBanking & SMS to be the easiest. Should your SBI card get locked, don’t panic and use the methods below to get it Unblocked quickly.
Remember: Remember to use secure PIN codes and update your mobile number at SBI so you do not have problems logging in.
His SBI credit card was locked, but Sharma Ji stayed calm. He found out which strategy would lead to the best result in his case. Don’t worry if your card is locked; all problems have answers. You can get the money online, by phoning the customer care team, texting, stopping by an ATM, or at the bank branch.
You can use any method, and they all work very fast. He liked SMS banking for its quickness, but when you don’t know your PIN, you can still use cash from the ATM. If you need to report fraud, it’s best to visit the branch. Try to keep your cool and select the approach that will solve your issue.
Make sure you don’t share your PIN, and update your mobile number with SBI to avoid any complications later. As
Sharma ji did, you need to Unblock your card, and you’re free to use it again without problem.
1. My SBI card got locked after wrong PIN tries. How to Unblock it?
You can Unblock it by calling customer care (1860 180 1290), using NetBanking, sending an SMS ("UnblockCC XXXX" to 5676791), or visiting an ATM.
2. I forgot my SBI credit card PIN. What should I do?
Reset your PIN at any SBI ATM by selecting "Generate PIN" or send "PINCC XXXX" to 5676791 from your registered mobile. Sharma Ji did this and set a new PIN easily.
3. Will my card Unblock automatically after some time?
No, you must Unblock it yourself using one of the methods (call, SMS, online, ATM, or branch visit). Sharma Ji thought it would Unblock itself, but had to take action.
4. Can I Unblock my SBI card from home without going to the bank?
Yes! Use NetBanking, SMS, or call customer care. Sharma Ji Unblocked his card while sitting at home using the SBI website.
5. What if my mobile number is not linked to my SBI card?
Visit an SBI branch with your ID proof to update your number first. Sharma Ji had to do this once when he changed his phone.
6. My card was blocked for suspicious transactions. How to fix this?
Call SBI’s fraud helpline (1800 425 3800) or visit a branch. Sharma Ji’s card was blocked when he shopped in a new city he had to confirm it was him.
7. How long does it take to Unblock an SBI credit card?
Online/SMS takes 2-5 mins, calls take 5-10 mins, ATM takes 5 mins, and branch visits may take 30 mins. Sharma Ji’s fastest Unblock was via SMS.
8. What if my card is expired? Can I still Unblock it?
No, expired cards won’t Unblock. You must request a new one. Sharma Ji realized his card had expired only after trying to Unblock it.
9. Will Unblocking my card affect my credit score?
No, Unblocking does not affect your credit score. Sharma Ji was worried, but later learned it doesn’t matter.
10. How can I avoid my SBI card getting locked again?
Remember your PIN, pay bills on time, and update SBI if you travel. Sharma Ji now keeps his PIN written safely to avoid mistakes.
Other Pages - Card Management (ATM, Debit, Credit) | ||
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LoansJagat Team
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