HomeLearning CenterHow to Unblock SBI Credit Cards – Step-by-Step Guide
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LoansJagat Team

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5 Min

11 Jun 2025

How to Unblock SBI Credit Cards – Step-by-Step Guide

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Sharma Ji couldn’t remember his credit card PIN, so he kept entering several incorrect passwords. Now, my card is not allowed to be charged. Don’t worry! He can gain access by doing the following.

 

3 Simple Ways to Unblock SBI Credit Card

Method

Step

Time Taken

Online (NetBanking)

1.   Login to SBI NetBanking

2.  Go to the "Cards" section

3.  Select "Unblock Credit Card"

2-5 mins

Customer Care

1.  Call SBI Card Helpline 1860 180 1290

2.  Follow IVR instructions

3.  Confirm identity & request Unblock

5-10 mins

ATM

1.  Insert the card in any SBI ATM

2.  Enter the correct PIN 3 times

3.  The card gets auto-Unblocked

5 mins

 

What Sharma Ji Did?

 

Sharma Ji was in a hurry, so he chose the fastest method:

 

  1. He logged into SBI NetBanking
  2. Went to "Cards""Unblock Credit Card"
  3. Followed instructions → Card Unblocked!

 

Why Does an SBI Credit Card Get Locked?

 

Sharma Ji was paying for something on the internet when his SBI credit card was locked instantly. At first, he panicked, but later understood it resulted from reasons. This is what happens when SBI cards get locked.

 

Common Reasons for SBI Card Locking

 

Reason

What Happened with Sharma Ji?

Wrong PIN entered too many times

Sharma Ji forgot his PIN and tried 3 wrong guesses. The card locked automatically for security.

Fraud or suspicious transaction

Once, Sharma Ji made a big purchase in another city. SBI thought it was fraud and blocked his card.

Card expired

Sharma Ji didn’t notice his card’s expiry date. After that, it stopped working.

Missed payment of bills

Sharma Ji was busy and forgot to pay his credit card bill. SBI temporarily locked his card.

Reported as lost/stolen

Sharma Ji once misplaced his card and called SBI to block it. Later, he found it but had to Unblock it again.

 

How to Avoid Card Locking?

 

  • Remember your PIN or keep it written safely.
  • Pay bills on time to avoid automatic blocking.
  • Update SBI if traveling so they don’t suspect fraud.
  • Check the card expiry date and renew before it ends.

 

After what happened, Sharma Ji has become more careful with how he spends his card. Should your SBI card be locked, don’t be concerned; just use the Unblocking process.

 

5 Ways to Unblock SBI Credit Card (Sharma Ji's Experience)

 

The SBI credit card became blocked when Sharma Ji kept entering the wrong PIN during his shopping trip. He got flustered, until he realised there were 5 easy ways to handle it. If you’d like to do this as well, follow these steps:

 

1. Unblock via SBI NetBanking (Online Method)

 

Sharma Ji prefers doing things online, so he chose this method.

 

Steps to Unblock Online:

 

Step

Action

1

Log in to the SBI Card website or NetBanking

2

Go to the "Card Services" or "Credit Card" section

3

Click on "Unblock Credit Card."

4

Enter the last 4 digits & verify with OTP

5

Click "Confirm" – the card gets Unblocked

 

Key Points:

 

  • Works only if NetBanking is activated.
  • Fastest method (2-5 minutes).
  • No need to call customer care.

 

2. Unblock via Customer Care (Phone Banking)

 

When Sharma Ji’s internet was down, he called SBI customer care.

 

Steps to Unblock via Call:

 

Step

Action

1

Dial 1860 180 1290 (toll-free) or 39 02 02 02 (mobile)

2

Press 1 for credit card services

3

Enter 16-digit card number

4

Verify identity via OTP or security questions

5

Request the executive to Unblock the card

 

Key Points:

 

  • Keep your card details ready before calling.
  • It may take 5-10 minutes.
  • Works 24/7.

 

3. Unblock via SMS (Quick Method)

 

Sharma Ji Unblocked his card while traveling using just an SMS.

 

Steps to Unblock via SMS:

 

Step

Action

1

From registered mobile, type: UnblockCC XXXX (XXXX = last 4 digits)

2

Send SMS to 5676791

3

Receive confirmation SMS once Unblocked

 

Key Points:

 

  • The mobile number must be linked to the SBI Card.
  • Instant method (works in 2 minutes).
  • No internet required.

 

4. Unblock via ATM (PIN Reset Method)

 

Sharma Ji went to an SBI ATM when he forgot his PIN.

 

Steps to Unblock via ATM:

 

Step

Action

1

Insert the card in any SBI ATM

2

Select "PIN Generation" or "Unblock Card."

3

Enter the OTP received on your mobile

4

Set a new PIN

5

The card gets Unblocked automatically

 

Key Points:

 

  • Only works at SBI ATMs (not other banks).
  • Helps if you forgot your PIN.
  • Avoid entering the wrong PIN again.

 

5. Visit SBI Branch (For Complex Issues)

 

When Sharma Ji’s card was blocked due to suspicious activity, he visited the branch.

 

Steps to Unblock via Branch Visit:

 

Step

Action

1

Locate the nearest SBI branch with card services

2

Carry: Credit card, ID proof (Aadhaar/PAN), address proof

3

Request the bank executive to Unblock the card

4

They may reset the PIN or issue a new card if needed

 

Key Points:

 

  • Required for fraud-related blocks.
  • Takes 30 minutes to 1 hour.
  • Good for permanent solutions.

 

Sharma Ji explored different methods and found NetBanking & SMS to be the easiest. Should your SBI card get locked, don’t panic and use the methods below to get it Unblocked quickly.

 

Remember:  Remember to use secure PIN codes and update your mobile number at SBI so you do not have problems logging in.

 

Conclusion

 

His SBI credit card was locked, but Sharma Ji stayed calm. He found out which strategy would lead to the best result in his case. Don’t worry if your card is locked; all problems have answers. You can get the money online, by phoning the customer care team, texting, stopping by an ATM, or at the bank branch. 

 

You can use any method, and they all work very fast. He liked SMS banking for its quickness, but when you don’t know your PIN, you can still use cash from the ATM. If you need to report fraud, it’s best to visit the branch. Try to keep your cool and select the approach that will solve your issue. 

 

Make sure you don’t share your PIN, and update your mobile number with SBI to avoid any complications later. As 

Sharma ji did, you need to Unblock your card, and you’re free to use it again without problem.

 

FAQs

 

1. My SBI card got locked after wrong PIN tries. How to Unblock it?

You can Unblock it by calling customer care (1860 180 1290), using NetBanking, sending an SMS ("UnblockCC XXXX" to 5676791), or visiting an ATM. 

 

2. I forgot my SBI credit card PIN. What should I do?

Reset your PIN at any SBI ATM by selecting "Generate PIN" or send "PINCC XXXX" to 5676791 from your registered mobile. Sharma Ji did this and set a new PIN easily.

 

3. Will my card Unblock automatically after some time?

No, you must Unblock it yourself using one of the methods (call, SMS, online, ATM, or branch visit). Sharma Ji thought it would Unblock itself, but had to take action.

 

4. Can I Unblock my SBI card from home without going to the bank?

Yes! Use NetBanking, SMS, or call customer care. Sharma Ji Unblocked his card while sitting at home using the SBI website.

 

5. What if my mobile number is not linked to my SBI card?

Visit an SBI branch with your ID proof to update your number first. Sharma Ji had to do this once when he changed his phone.

 

6. My card was blocked for suspicious transactions. How to fix this?

Call SBI’s fraud helpline (1800 425 3800) or visit a branch. Sharma Ji’s card was blocked when he shopped in a new city he had to confirm it was him.

 

7. How long does it take to Unblock an SBI credit card?

Online/SMS takes 2-5 mins, calls take 5-10 mins, ATM takes 5 mins, and branch visits may take 30 mins. Sharma Ji’s fastest Unblock was via SMS.

 

8. What if my card is expired? Can I still Unblock it?

No, expired cards won’t Unblock. You must request a new one. Sharma Ji realized his card had expired only after trying to Unblock it.

 

9. Will Unblocking my card affect my credit score?

No, Unblocking does not affect your credit score. Sharma Ji was worried, but later learned it doesn’t matter.

 

10. How can I avoid my SBI card getting locked again?

Remember your PIN, pay bills on time, and update SBI if you travel. Sharma Ji now keeps his PIN written safely to avoid mistakes.

 

Other Pages - Card Management (ATM, Debit, Credit)

How to Redeem SBI Reward Points

How to Redeem HDFC Reward Points

How to Increase SBI Credit Card Limit

How to Unblock SBI Credit Cards

How to Add Credit Card in PhonePe

How to Add Credit Card in Google Pay

 

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LoansJagat Team

We are a team of writers, editors, and proofreaders with 15+ years of experience in the finance field. We are your personal finance gurus! But, we will explain everything in simplified language. Our aim is to make personal and business finance easier for you. While we help you upgrade your financial knowledge, why don't you read some of our blogs?

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