How to Find Bank of Baroda Customer ID

Customer ID in Bank of Baroda is the numeric number that is allotted to the particular customer as a whole, not any one account in his/her name. This number can be found in the passbook or welcome pack or can be acquired on the spot through SMS, mobile application or branch visit.

Key Takeaways

• All savings accounts, loans and FDs of Bank of Baroda have the same Customer ID.
• BOB Customer ID can be fetched through SMS, BOB World mobile application or by visiting the branch with valid identity proof.
• Customer ID and account number are different things, even though they are often confused with each other colloquially.

The Customer ID marks you out as a person in the bank's records. The account number belongs to one product only. Older bank staff sometimes still call it a CIF number. It gets generated the day the first account opens, and it doesn't change even after five more accounts get added over the years. Logging into BOB World Internet Banking, resetting a password, or pushing a KYC update through at the branch can ask for this ID at some point.

What is a Bank of Baroda Customer ID?

Every customer gets one Customer ID the day their first account opens with Bank of Baroda. A fixed deposit added next year, a second savings account, and a car loan taken out later are all tagged with the same Customer ID. That's the reason one login on BOB World Internet Banking can pull up several accounts together instead of just one. Bank of Baroda's own internet banking page states that registered users see all linked accounts on a single dashboard.

Where Can I Find My Bank of Baroda Customer ID?

1. Passbook

Look at the first page. Most branches print the Customer ID right there, next to the account holder's name and branch code.

2. Welcome Kit or Welcome Letter

The welcome letter is handed out once KYC clears at account opening. The Customer ID is next to the account number and branch address on this letter. 

3. Chequebook

Chequebooks carry the Customer ID on the first leaf or the inside cover. Not every batch has it printed, so treat this as a fallback rather than the main check.

4. Branch Visit

Bring an Aadhaar card or PAN card. Staff verify identity against these documents and pull up the Customer ID from their system, usually within a few minutes.

How Do I Check My Bank of Baroda Customer ID Online?

BOB World Internet Banking

Use the 'Forgot User ID' option to retrieve your Internet Banking User ID. It does not directly retrieve your Customer ID. 

1. Open the BOB World Internet Banking login page and tap Forgot User ID.
2. Type in the account number and the mobile number registered with the bank.
3. An OTP arrives on that phone. Enter it when it shows up.
4. The User ID appears on screen right after. 

BOB World Mobile App

After logging in, go to Profile to view your Customer ID. 

1. Log in to the BOB World app. 

2. Go to the Profile section. 

3. The Customer ID is displayed there.

SMS facility

1. Send an SMS from your registered mobile number.
2. Type CUST and send it to 8422009988.
3. The Customer ID arrives by return SMS. 

Customer Care

Toll-free lines are 1800 5700 and 1800 5000 for domestic customers and NRIs calling from within India. NRIs calling from overseas locations can reach the bank 24x7 at +91 79-66296629, or use country-specific toll-free numbers instead, for example, 80001830996 in the UAE or 18445379719 in the United States. The full list by country is on the bank's contact page. 

1. Dial the number that matches your location: 1800 5700 or 1800 5000 from within India, or the relevant overseas number if calling from abroad.
2. Follow the IVR prompts through to an advisor, since Customer ID lookup isn't a dedicated menu option and needs an agent.
3. The agent asks a couple of identity questions, usually the registered mobile number plus an ID detail.
4. Once that checks out, the agent shares the Customer ID over the call.

How is the Customer ID Different From My Account Number?

One tags the person. The other tags a single account. Someone holding a savings account and a car loan at Bank of Baroda ends up with two account numbers but just one Customer ID linking both together.