What is a Fino Bank Customer Care Number? How to Contact Support Easily

*T&C Apply

1. Open your SMS app.
2. Type FPB, send it to 702 207 5566.
3. Or skip typing altogether and give a missed call to 787 778 8977.

4. Wait for the bank's callback to finish your request.

    

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What Should You Do If Fino Customer Care Does Not Resolve Your Complaint?

There's a four-step ladder here, and it ends at the Reserve Bank of India if nothing else works.

1. Begin with 1800 268 1000, and note the complaint number you receive.
2. If that doesn’t help you, then contact the Nodal Officer at nodalofficer@fino.bank.in, or find the list for your state.
3. The next person you can complain to is the Principal Nodal Officer, Ms Radhika Budhe, and contactable at 022-7104 7270 or pno@fino.bank.in.
4. After 30 days with no resolution, take it to the RBI Integrated Ombudsman Scheme, 2023.

Conclusion 

One number for daily banking, one for fraud, and a clear escalation path if the first call doesn't cut it. Keep 1800 268 1000 handy for routine issues and 1800 268 3930 strictly for fraud, and don't skip straight to the Nodal Officer unless phone support has already let you down. 

Also Read: Fino Bank Account Number: Format, Details & Guide

FAQs

1. What is the customer care number for Fino Bank’s savings account customers? 

The customer support hotline is 1800 268 1000, which operates between 9 AM and 7 PM for getting support on the savings account of Fino Bank.

2. Is the customer care number of Fino Bank toll free?

Yes, both 1800 268 1000 and 1800 268 3930 are toll-free numbers that don't require you to pay any extra amount if you are calling them from within India through either your landline or mobile networks.

3. What is the Fino Bank fraud reporting number? 

Dial 1800 268 3930. It's active round the clock, all 365 days, specifically for unauthorised transactions and suspicious activity on your account.

4. Can I WhatsApp Fino Payments Bank instead of calling? 

You can. Just send "Hi" to 86570 08036, and the bank's WhatsApp banking service takes it from there, handling balance checks and basic account queries without a phone call.

5. What is the merchant helpline timing of Fino Bank? 

Fino Bank merchant partners use the same toll-free number, i.e., 1800 268 1000, but their support availability timing is slightly higher than customers', from 8 AM to 8 PM.

6. How do I email Fino Bank customer care? 

Write to customercare@fino.bank.in for general account questions, and expect a reply within a few working days depending on the nature of your query.

7. Who do I contact if my Fino complaint stays unresolved? 

First, try the Nodal Officer by email. However, if that doesn’t work, the next step would be to contact the Principal Nodal Officer, Ms Radhika Budhe, at +91-22-7104-7270 before approaching the RBI Ombudsman.

8. What is the registered corporate number of Fino Bank?

+91-22-7104-7000 is the corporate contact number of Fino Bank, which is registered in the corporate office located in Navi Mumbai.

9. Can I open a Fino account through a missed call? 

Yes, a missed call to 787 778 8977 starts the process, after which a representative calls back to walk you through account opening.

10. How many banking access points does Fino Payments Bank have? 

Fino Payments Bank has 20.8 lakh banking access points as of FY25.