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Ananya Shrivastava
Ananya Shrivastava is a Content Writer at LoansJagat, specialising in finance-focused news, blogs, and long-form articles on Indian markets, RBI policy, personal finance, and lending. She has authored over 450 blogs and 250 news pieces, combining technical knowledge with rigorous research to simplify complex financial concepts into clear, engaging content. With a marketing-driven lens and sharp editorial judgment, she consistently achieves top Google rankings while ensuring every claim is backed by verified data.
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L&T Finance’s customer care number is 1800 268 0000. It runs daily, 9 AM to 6 PM, skipping national holidays. WhatsApp works too, on +91 7378333451.
An EMI fails, an app screen freezes, a loan status won’t update. That’s usually when people go looking for this number. Some type “it finance customer care number” into Google, a keyboard slip most people make once. Either way, L&T Finance lists every support channel on its contact page. Below is each one, checked as of July 2026.
1800 268 0000. That’s the number. Toll-free, open 9 AM to 6 PM, every day of the week barring national holidays.
One line handles home loans, personal loans, two-wheeler loans, gold loans, and business loans, per the contact page. There’s no separate number per product for general queries.
Dial the number. There’s no ten-menu IVR maze.
Message +91 7378333451. The bank’s WhatsApp banking picks it up from there.
Phone and WhatsApp cover most people, but three more channels exist, according to the contact page.
*T&C Apply
Four levels. Each one exists because the last one doesn't always work out.
This last step falls under the RBI’s Integrated Ombudsman Scheme, 2026. Microfinance borrowers have their own line too, MFIN’s helpline, 1800-102-1080, built specifically for NBFC-MFI customers.
Failed EMI debits get similar treatment under RBI rules. Circular DPSS.CO.PD No.629/02.01.014/2019-20, dated September 20, 2019, gives lenders 5 working days to reverse a wrongly deducted digital payment. Take a ₹4,500 EMI pulled twice by error. After day 5, the lender owes ₹100 a day, automatically, no form required.
Conclusion
1800 268 0000 for everyday questions. WhatsApp when a call feels like overkill. And if neither fixes things, the ladder runs GRO, then Principal Nodal Officer, then RBI. Keep both numbers handy. Don’t let an EMI bounce or an app problem put you in trouble at 6:05 PM, which is right when the helpline closes for the day. The majority of complaints get resolved at level one only. Only very few make it to the RBI. But it’s good to know the entire process since once the borrower knows about escalation, he never stays stuck for too long.
FAQs
1800 268 0000. Toll-free, 9 AM to 6 PM daily, skipping national holidays. Works across every loan type L&T Finance offers. Keep this number saved somewhere handy, since it's the first stop for almost any account query, from EMI mismatches to KYC updates.
Yes. The number can be called for free from all mobile or landline networks in India. This means you can call L&T Finance from any connection, be it from Jio, Airtel, Vi, or BSNL, among others.
Yes. Message the number +91 7378333451. Write "Hi" and then choose an option to check your EMI details, account statements, or any other general information.
Mr. Vinod Varadan. Call 1800-1020-476, Monday to Friday, 9 AM to 6 PM. This isn't the first number to try. It's for complaints that already went through the regular helpline and didn't get fixed.
The number is 1800-1038-712, and the officer is Mr. Amit Dimri. He works at the same time the GRO does. If you get to the Principal Nodal Officer, then the complaint has been raised twice without any success.
Wait 30 days past your first complaint, then file at cms.rbi.org.in. Or call the RBI's own number, 14448. The RBI’s Centralized Receipt and Processing Centre in Chandigarh also accepts written complaints by post, for anyone who prefers that route.
Yes. MFIN runs one at 1800-102-1080, meant for NBFC-MFI customers, which covers L&T Finance’s rural loan borrowers. This line sits outside the standard four-level ladder and deals only with microfinance-specific disputes.
Brindavan, Plot No. 177, CST Road, Kalina, Santacruz East, Mumbai 400098. Phone: +91 22 6212 5000.
Yes, via the raise a concern module in the self-help portal of L&T Finance. This should not be a necessity on your part because you do not have to call up anybody.
L67120MH2008PLC181833. Visible at the footer of the company’s website of the company. This is an indicator of the registration of the company under the Companies Act.
