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About the author
Vaishnavi kale
Vaishnavi is a Financial Content Writer at LoansJagat. She holds a B.Sc. and an M.Sc. She has experience in writing SEO-focused content across finance, digital marketing, education, and Ayurveda. Before joining LoansJagat, she worked with digital marketing agencies serving fintech clients and quick-commerce brands like Zepto and blinkit. At LoansJagat, Vaishnavi writes on banking, loans, personal finance, and insurance. Her work involves researching financial topics, understanding user search intent, and creating content that is clear and accurate. She has experience in SEO content writing, keyword research, content optimisation, and AEO. She enjoys simplifying complex topics into practical information that readers can easily understand and use. She believes that well-researched and reliable content plays an important role in helping people make informed financial decisions.
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You can easily manage your Union Bank credit card with the support of customer care services. No matter whether you want to report unauthorised transactions, solve billing-related problems, or check limits. You need to contact your customer care. Union Bank of India has 24x7 helpline numbers and other online channels like digital banking and SMS facility through which you can resolve card-related queries.
Key takeaways
Here is a summary of contact details of Union Bank of India:
If you have any query related to Union Bank , you can contact the toll-free numbers. You can contact these numbers from any mobile number or landline number. Your problem will be solved.
You can call on these numbers 24x7x365. Apart from that, you can send ean mail otowww.unionbankofindia.bank.in for Account Information, Current Balance, last five transactions , etc. This service is for those who have registered with a PIN.
Union Bank has flexible timings for customer care services.
There are various channels via which you can contact customer care and resolve your credit card-related problems.
You can call 1800 425 1515, 24/7 if you have any credit card-related queries.
You can get information related to:
If you want to pre-close the MI facility, you can contact us on this number 24*7.
You can login into the UnionBank NetBanking by adding your user ID, password, and captcha. Then go to the credit card section. You can access credit card-related services here.
You don't need to log in every time you go for mobile banking. You just need to download Union Ease from the Play Store. Then you can use this app for credit card-related services.
You can send your credit card queries or service requests to the dedicated credit card helpdesk:
ccdhelpdesk@unionbankofindia.bank.in
You should send an email from your registered email ID and only share the last 4 digits of your credit card number for security.
Union Virtual Connect (UVConn) enables you to get access to account and credit card-related services remotely. You just need to send “hi” on 9666606060.
In case your card is lost or stolen , your first step will be blocking your card , and then you will apply for a new card. You can complain or inform this to the Union Bank via the toll-free helpline 1800 425 1515.
If you want to replace this card , you can just send the SMS LOSTREPL <space> XXXX (XXXX denotes the last 4 digits of your credit card number) on 7836884400.
You can block your card when it is lost just by sending SMS CARDLOST <space> XXXX (XXXX denotes the last 4 digits of your credit card number) on 7836884400.
If you see any suspicious activity or transaction in your account, you can immediately contact 18008332. And if you want to register a cybercrime-related complaint, you can contact 02244546565. Both of these numbers are available 24/7.
To check your credit card bill, you can use the Union Bank WhatsApp number, mobile app, NetBanking portal, or general contact number.
You can get credit card statements via various channels like WhatsApp, phone number, mobile app, and internet banking.
If you are going for WhatsApp banking, just send “hi” on 9666606060 and choose the service. Then you can download statements from the card section of the mobile app or NetBanking portal.
To activate your card, you need to send an SMS to 7836884400. Type CARDACKW <space> XXXX (XXXX denotes the last 4 digits of your credit card number).
First, you need to contact customer care service, and if your problem isn't solved there, you can register your complaint via the online grievance redressal portal. If grievance redressal officers are not able to solve the issue, you can go to the RBI ombudsman.
You can send SMS commands from your registered mobile number to 7836884400:
You just need to send these SMS for any of the above issues, and the further process will be started automatically.
You can register your complaint via three methods.
Online Grievance Portal: You can register your complaint through the Union Bank Standard Grievance Redressal System (SPGRS) on the official Union Bank website. You just need to lodge your complaint in this portal.
Toll-Free Grievance Help Desk: If you are facing any problem while lodging a complaint. You can simply call 1800 22 22 44/ 1800 208 2244/ 18004251515 and get a complaint reference number.
Branch Visit: If you don't want to lodge a complaint online, you can submit a written complaint. You need to carry the required documents to your home branch.
Normally, if you have any credit card-related problems, you can contact customer care via various channels. After that, if your problem isn't solved, then you can go for further process. You can lodge your complaint here.
Level-1: Customer Care / Branch
In this step, you can contact customer care via various channels like WhatsApp, phone number, and internet banking. All the channel details are given above. If it's not solved, you can visit the branch and ask for help. And if your issue remains unsolved even there, you can go to the next level.
Level-2: Grievance Redressal Officer
You can lodge your complaint by clicking on Reach us through. You can submit an online complaint/ query/ service request here. If your issue remains unsolved here. Then you can go to the Grievance Redressal Officer.
GRIEVANCE REDRESSAL OFFICER FOR PwDs.
Here is the contact details:
Here you can mention your credit card-related issue.
Level-3: Principal / Chief Nodal Officer
If a grievance redressal officer isn't able to solve your problem, you can escalate this matter and go to the next level. Contact here:
Principal Nodal Officers - PNO
Chief Grievance Officers
Email: dgro@unionbankofindia.bank.in.in
Level-4: RBI Ombudsman
If Union Bank fails to resolve the issue within 30 days, you can escalate this matter to the RBI Ombudsman.
You can file a free complaint with the RBI Complaint Management System or call the central helpline at 14448.
NRIs and cardholders who are travelling outside India can contact Union Bank of India through these international numbers:
When you face a problem with a credit card, you need to keep the following information ready before calling or emailing customer care.
You can get help from Union Bank credit card customer care service for the following difficulties.
Here are things that you should keep in mind while contacting Union Bank.
If you are facing any problem with a Union Bank credit card, you can simply contact its customer care service number. Apart from the customer care number, Union Bank provides various ways like WhatsApp banking, SMS, internet banking, and a mobile app for your credit card-related queries.
If you do not get help from Union Bank credit card customer care service, no need to worry. You can escalate this matter to the Grievance Redressal portal. There, your problem will be solved by officials. Even after this, if your problem remains unsolved, you can contact the RBI ombudsman and register your complaint. For more such information, stay connected with Loansjagat.
You can contact your bank or customer care number and report unauthorised transactions. Then you need to contact the cybercrime helpline 02244546565 if you have lost money.
If you dispute a wrong credit card transaction, you can definitely contact Union Bank via its customer care number. And take it to the customer care executive. This service is available 24/7.
ccdhelpdesk@unionbankofindia.bank.in is the official email of union Bank credit card service. If you are facing any problem you can email them. But you have to email from your registered email address.
If you have lost your union Bank credit card, the first thing you should do is block your card. You can block cards by calling the customer care number. Or by sending SMS CARDLOST <space> XXXX (XXXX denotes Last 4 digits of your credit card number) on 7836884400.
First you have to try solving your problem via customer care service channels like whatsapp and SMS or phone number. Then you need to visit the grievance redressal portal and register your complaint. After all these problems aren't solved you can contact the RBI ombudsman and register your complaint. You also can call the central helpline at 14448.
Yes, you can. You need to contact customer care service number 1800 425 1515 and talk with the executive.
You need to keep your last 4 digits of credit card and 9 digits of customer ID. Plus you should call on a registered mobile number or email from registered email id.
Yes, you can. The process is similar. You need to use customer care numbers and talk to customer care executives.
Yes, most of the union Bank credit card customer care channels are available 24/7.
Yes, it is possible. You can complain without calling.
