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Anishka Bhadly
Anishka Bhadly, working at Loansjagat, is a content writer with a finance and business background. She has completed her bachelor's degree with a specialisation in finance and is currently pursuing an MBA in the finance field too. The knowledge she has gained from her studies and experience working with EdTech companies helped her combine theoretical knowledge with practical industry insight. Her expertise lies in creating well-researched, informative, and reader-friendly content in various banking, personal finance, loans, insurance, and investment-related topics.
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The SBI Credit Card customer care service can be used through 1860 500 1290, 1860 180 1290, or 39 02 02 02 with the local STD code prefix or the 1800 180 1290 toll-free number. SBI Credit Card customer care offers assistance with queries about paying through the card, transaction details, credit limit, PIN, lost card, billing, and other related services. SBI Card allows its customers to contact the company through different modes like phone, email, website, and mobile app.
Key Takeaways:
SBI Credit Card customers can get in touch with their customer care desk by dialling the provided customer care helpline numbers for resolving their credit card-related grievances and queries. The customers have to select the required helpline number depending on their requirements.
SBI Credit Card customer care executives remain online from 8:00 am till 8:00 pm to help customers with their queries and issues, which can be resolved during working hours from Monday to Saturday.
SBI Card offers multiple channels through which customers can operate their cards, raise queries, and seek assistance. One can connect with the customer care executive on the helpline, check one’s account details on the SBI Card portal, use the mobile app, send out an email, SMS, and WhatsApp, and connect as per one’s requirement
The SBI Credit Card customer care service can be done via calling on 1860 500 1290, 1860 180 1290, or 39 02 02 02 with the local STD code prefix or the 1800 180 1290 toll-free number as already mentioned above.
SBI Card’s customer-care website is the one under the SBI Card Online Account at sbicard.com.
SBI Card customers can utilise the services of the SBI Card mobile app, which provides access to various credit card functions. You can download the SBI Credit Card mobile app using the Google Play Store, Apple App Store or by simply giving a missed call on 9594666659.
Register on the SBI Credit Card app without a user ID & password:
Register on the SBI Credit Card App using user ID & password:
SBI Bank has also introduced the mobile banking YONO and YONO Lite apps, which also offer various credit card services.
SBI CC holders who are unsatisfied or have any queries related to the credit card can directly drop an email at customercare@sbicard.com and get it resolved. Follow these steps:
The official SBI Credit Card WhatsApp Banking number is "9004022022". Using this number, customers can easily benefit from services such as applying for a credit card, paying a credit card bill, and using credit card flexipay. You just need to send “Hi” on the mentioned number using WhatsApp and choose the service you want to use.
SBI Credit Card customers can access a range of customer care services based on their requirements. They can get in touch with the customer care executives by calling, sending an email, or using the SBI Card website and the UPI-enabled mobile app or WhatsApp.
SBI offers customer care services to its credit cardholders, which help in addressing issues such as lost card replacement, unauthorised transactions, billing queries, disputes on credit limits, disputes on statements, and transaction-related PIN issues over various customer service mediums.
Here is how to request a reissue of lost or stolen SBI credit card:
To block your misplaced or stolen SBI Credit Card, you may contact IVR, the SBI Card website or send an SMS. The SMS to be sent is in the format of BLOCK XXXX to 5676791 from your registered mobile number.
SBI asks its customers to inform them immediately if they receive any kind of alert for a transaction that they have not authorised. The card can be blocked by SMS, website or helpline, and a dispute can be raised. Another way is to print, fill out, and submit the Transaction Dispute Form at their nearest bank branch.
If there are any unauthorised transactions or you simply want to close your SBI credit card, you can do it using the SBI Card Online website. You just need to log in to the website using your mobile number, user ID, or card details and request closure.
Follow the steps mentioned below to successfully modify the SBI credit card credit limit:
*T&C Apply
You can easily activate your SBI credit card through the following:
You can get any kind of information regarding your SBI credit card account by sending an SMS code to 5676791 on your registered mobile number. The information regarding the last 4 digits of your SBI card will be given wherever you see "XXXX"
So these are some very convenient ways to access your SBI credit card information. Always keep in mind that "XXXX" is the last 4 digits of your SBI card, and "MM" is the statement month.
SBI Card has established a grievance redressal mechanism to enable its customers to register and track their complaints and escalate them for faster resolution. The customers can contact the bank via phone, email, the website, the mobile app, the chatbot, post, and other available communication channels to register their grievances.
Here are some key pointers of the policy:
Disclaimer: Always check the contact number of the customer care before calling them. It is better to confirm the number from the bank’s website or application, as using wrong or private numbers could put your personal security and money at risk.
SBI credit card customer care offers a multitude of benefits to its customers. The cardholders can contact the toll-free number, other helpline numbers, email, and online options to get assistance with billing-related queries, transaction-related problems, and other card-related issues. issues. The customer should contact the credit card company’s authorised contact details to ensure privacy and avoid giving out any personal information, such as OTP, PIN, or CVV.
You can register a complaint with the SBI credit card complaint office via SBI Card customer care, website, mobile app, email, or other official complaint channels.
Escalated complaints can be raised by contacting the SBI Card grievance redressal office by following the proper escalation procedure.
The current outstanding amount is the amount payable on your SBI Credit Card.
You can check the amount through the SBI Card website or mobile app or through the SMS facility.
Yes, you can make payment for the outstanding amount via payment channels provided by the bank.
Verify the card’s terms and conditions or contact SBI Card customer care to confirm if the card has annual charges or not.
You can check your outstanding amount from SBI Card’s portal, mobile app, statement, or SMS alerts.
Yes, you can dispute a credit card transaction online at SBI Card’s portal.
You can ask the merchant to process a refund for you. The refunded amount will be added to your credit card account.
You can file a dispute on SBI Card’s portal or mobile app by providing transaction details and documents.
