Jhatpat Portal: Your Guide to Easy Electricity Connections in Uttar Pradesh

Ravi, a small-time entrepreneur from a remote village in Uttar Pradesh, was struggling without electricity. He found the Jhatpat Portal and applied for a connection in no time, changing his business and livelihood in days.

This has been heavily done by the Uttar Pradesh Power Corporation Limited (UPPCL) in ways of improvement for the people of Uttar Pradesh to access electricity services. 

The Jhatpat Portal, Nivesh Mitra, and the PTW portal for new connections have made it unnecessary for consumers to personally go to offices. Consumers can now apply online, track the status of their requests, and get updates through SMS.

Another achievement of the online portal made bill payments easier through digital platforms. Currently, 68% of consumers pay bills online. Through internet banking (39%), e-wallets (21%), and cards, it was 8%. The consumer app of UPPCL further simplified processes like bill corrections, new 
connections applications, and tariff changes to access it for all.

Through these online services, UPPCL has empowered residents like Ravi to get electricity quickly, saving time and improving their lives—demonstrating the true potential of digital convenience.

What is the Jhatpat Portal?

The "Jhatpat Portal" is an online application service launched by Uttar Pradesh Power Corporation Limited (UPPCL) for smoother ways to obtain new electricity connections. Residents in Uttar Pradesh may apply for connections on the single window system easily by submitting all their documents and making payments online by not having to visit an office. 

The term "Jhatpat" in Hindi means instant, and indeed the portal is there to provide residents with the chance to get electricity connections without delays and complicated procedures rather quickly and easily.

What is UPPCL?

UPPCL stands for Uttar Pradesh Power Corporation Ltd., which was constituted on January 14, 2000, under the reform and restructuring process of the state of Uttar Pradesh in India. 

The company serves as the main authority of Uttar Pradesh's power sector with responsibility for the planning, transmission, distribution, and supply of electricity in the state. It takes a strategic place while being managed for increased efficiency by utilising the power infrastructure of Uttar Pradesh.

Motive of Jhatpat Portal

Uttar Pradesh Poor Electricity Connection aims to provide connection to electricity under the Jhatpat Connection scheme to all states of Uttar Pradesh. It simply makes electricity for all residents living in the Below Poverty Line (BPL) and Above Poverty Line (APL) categories widely accessible.

Advantages of the Jhatpat Portal

Here’s a table summarising the advantages of the Jhatpat Connection Service:

Documents Needed for a New Electrical Connection

While filling out the application for a new electricity connection on the Jhatpat portal, ensure you have the following documents with you

Government ID Proof (Aadhaar Card, Driving license, PAN Card, Passport, Ration card, Voter ID)

House Occupancy Proof (House Registry, House allotment letter, House tax receipt, Rent agreement)

No-Objection Certificate or Indemnity Bond

Work Completion Certificate or B&L Form Electrical fitting certificate

Self-certified Declaration Form or B&L Form

BPL Card in case applicable

Eligibility Criteria of the Jhatpat Connection Scheme

The eligibility criteria required while applying to the Jhatpat portal to connect electricity are as mentioned below:

• The applicant must be a resident of Uttar Pradesh.
• A valid government-issued ID for the applicant, for identification purposes.
• The applicant's family must fall within either the BPL (Below Poverty Line) or APL (Above Poverty Line) category.
  
  

Currently, through the Jhatpat portal, only the connection of 1 KW to 20 KW can be applied

• Domestic (BPL Card Holder): 1 KW load only
• Domestic (Non-BPL): 1 KW to 500 KW
• Commercial (Non-Domestic): 1 KW to 20 KW
• Industrial: 1 KW to 20 KW
• Private Institutional: 1 KW to 20 KW
• Temporary Connection: 1 KW to 20 KW

How to register for the Jhatpat portal?

1. Visit the official website of the Jhatpat portal.
2. Click on the ‘Register’ option.
3. Fill in the details like (first name, middle name, last name, Email, mobile number, captcha), and click on ‘Register.’
4. Enter the OTP received on your registered mobile number.
5. You will receive your login credentials via email.

How to log into the Jhatpat portal?

There are 2 ways to log into the Jhatpat Portal. Scroll down to learn how to log into the Jhatpat portal using a password and OTP.

Option 1: Via Password 

1. Visit the official website of the Jhatpat portal.
2. Click on the ‘Password Login’ option.
3. Enter your Login ID, password, captcha, and click on the ‘Login’ button.
4. Click on the ‘login’ option.
5. You’ve successfully logged into the Jhatpat portal.

Option 2: Via OTP 

1. Visit the official website of the Jhatpat portal.
2. Click on the ‘OTP Login’ option.
3. Enter your registered mobile number and click on the ‘Send OTP’ option.
4. Enter the OTP received on your registered mobile number and click on the ‘Verify OTP’ option.
5. You’ve successfully logged into the Jhatpat portal.

How to reset the password for the Jhatpat Portal?

1. Visit the official website of the Jhatpat portal.
2. Click on the ‘Forgot Password’ option.
3. Enter your mobile number, capture it, and click on ‘Get OTP.’
4. Enter the OTP received on your registered mobile number.
5. Reset your password and click on ‘Confirm.’

How to apply for a new connection in the Jhatpat portal?

1. Visit the official website of the Jhatpat portal.
2. Click on the ‘OTP Login’ option.
3. Enter your registered mobile number and click on the ‘Send OTP’ option.
4. Enter the OTP received on your registered mobile number and click on the ‘Verify OTP’ option.
5. Redirected to the homepage, click on ‘Apply for New Connection’ on the top right corner of the page.
6. Fill in the details (like the purpose of supply, district, division, nearby house account ID), and click on the ‘Continue’ option.
7. Upload your photograph by clicking on the ‘Photo’ option.
8. Fill in the details (like name, mother’s name, gender, father’s name, mobile number, occupation, etc.), and click on the ‘Continue’ option.
9. Enter your correspondence and permanent address, and click on the ‘Continue’ option.
10. This is how you can apply for a new connection.

Connection fees in Jhatpat

The state of Uttar Pradesh has launched this initiative to provide low-cost electricity connections to families. Under this scheme, a connection charge is ₹ 10 for BPL applicants and ₹ 100 for APL applicants. 

The main goal is to include all families from both categories under this scheme to make them aware of the facilities of the portal and get electric connections at an affordable price with a guarantee. It is inclusive electrification of the state.

How to pay your previous bills via the Jhatpat portal?

1. Visit the official website of the Jhatpat portal.
2. Click on the ‘OTP Login’ option.
3. Enter your registered mobile number and click on the ‘Send OTP’ option.
4. Enter the OTP received on your registered mobile number and click on the ‘Verify OTP’ option.
5. Redirected to the homepage, you’ll see the list of previously applied applications.
6. Click on the ‘Process’ option.
7. Now you’ll see the connection feasibility status on the page; click on ‘Proceed to Next’.
8. Now you can see details of your connection bill; click on ‘Proceed to Pay.’
9. On the next page, select 3 tentative dates and click on ‘Proceed to Pay.’
10. Now you can pay your bill.

How to check Your UPPCL Application Status Through the Jhatpat Portal?

1. Visit the official website of the Jhatpat portal.
2. Click on the ‘OTP Login’ option.
3. Enter your registered mobile number and click on the ‘Send OTP’ option.
4. Enter the OTP received on your registered mobile number and click on the ‘Verify OTP’ option.
5. Redirected to the homepage, click on the ‘Application Tracking’ option.
6. Select ‘Track your application.’
7. Fill in the details (like application number, captcha code, etc.)
8. You can see your application status on your screen.

How to change in Ownership of Electricity Connection (COEC) through the Jhatpat Connection Portal?

1. Visit the official website of the Jhatpat portal.
2. Click on the ‘OTP Login’ option.
3. Enter your registered mobile number and click on the ‘Send OTP’ option.
4. Enter the OTP received on your registered mobile number and click on the ‘Verify OTP’ option.
5. Redirected to the homepage, click on the ‘Services’ option.
6. Navigate the ‘Consumer Corner’ section and click on it.
7. Select ‘Change in Ownership of Electricity Connection through Property Registration’ from the drop-down menu.
8. Fill in the details (like consumer number, current owner details, and new owner details)
9. Upload required documents (like the property registration deed.)
10. Recheck the details and click on the ‘Submit’ option to submit your application.

How to file a complaint in the Jhatpat portal?

1. Visit the official website of the Jhatpat portal.
2. Click on the ‘OTP Login’ option.
3. Enter your registered mobile number and click on the ‘Send OTP’ option.
4. Enter the OTP received on your registered mobile number and click on the ‘Verify OTP’ option.
5. Redirected to the homepage, locate the ‘Consumer Service’ page.
6. Click on the ‘Complaint Registration’ option.
7. Fill in the account details and the problem you are facing.
8. After filling out the form, click on the ‘Submit’ option to file your complaint.

Important Guidelines for Using the Jhatpat Portal

Go to the portal on the official website of UPPCL: Ensure that you do not access the portal from any fraudulent site.

Prepare the previous day's documents: Scan all documents, such as identity proof, address proof, and land ownership proof, in advance of applying.

• Enter the correct details: Check on each personal detail that is your name, address, mobile number, and the load requirement.
• Correct Type of Application: Choose the correct connection type based on usage: residential, commercial, or industrial
• Online payment facilities: Utilise online payment modes for application fees through net banking or digital modes.
• Tracking the status: Monitor your application status from the portal for a period using its tracking features
• Keeping information: Keep handy all your information along with your application number.
• Keep yourself updated: Look for any changes or updates on eligibility or the application process on the Jhatpat portal.
• Contact support when needed: If you are facing any problem, contact UPPCL customer support for assistance.

Customer Care Details

You can contact Uttar Pradesh Power Corporation Limited (UPPCL) customer care for assistance with the JhatPat portal and other services:

• Toll-free number: 1912 (Available 24/7)
  For help with:
  • Registering complaints or queries related to power supply, billing, metering, connections, disconnections, etc.
  • Checking the status of existing complaints or queries.
  • Support or complaints related to new electricity connections for private tube wells.

For Specific UPPCL Divisions

• PUVVNL: 1800-180-5025
• MVVNL: 1800-180-0440
• PVVNL: 1800-180-3002
• DVVNL: 1800-180-3023
• KESCO: 1800-180-1912

These numbers are available for specific division-related enquiries or issues.

Conclusion

The game-changer that is the Jhatpat Portal of Uttar Pradesh Power Corporation Limited, UPPCL, simplifies new electricity connection acquisition procedures for its residents while facilitating easy payments for bills. Also, there is online assistance from complaint registration to correction in bill details, thereby making life convenient. 

With affordable fees and a fast, digital approach, UPPCL has empowered people like Ravi to access electricity and improve their livelihoods. The Jhatpat Portal shows how digital solutions can transform everyday challenges into smooth, quick, and efficient experiences, making power accessible to all.

FAQs related to Jhatpat Portal

Q1: What documents are required for a new electricity connection in Uttar Pradesh?

You will need a government-issued ID, such as an Aadhaar, PAN, or passport, as well as occupancy proof of the house, perhaps with a NOC or an indemnity bond, to apply for a new electricity connection in Uttar Pradesh.

Q2: What is the B&L form for electricity connection?

The B&L form (Work Completion Certificate and Test Report) is submitted to ascertain that the electrical work undertaken at the site is completed and in compliance with safety norms. This will also ascertain that the applicant lawfully occupies the property. In case he is not the owner, then an indemnity bond is submitted.

Q3: How many kilowatts does a house require?

A small house usually needs about 10 to 20 kW of power. The size of the house and the number of electrical appliances can determine this requirement. For better estimates, one can refer to the utility bill or consult an electrician.

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