How To Delete PhonePe Transaction History? – Step-by-Step Guide

PhonePe functions under the rules and regulations of the RBI (Reserve Bank of India). PhonePe retains transaction records in accordance with its policies and applicable laws, so users cannot simply delete individual transaction records from the app. This article or clear consideration is also given in the PhonePe app. Instead of this, there are other alternatives to hide the transaction history in PhonePe. This means it is impossible to delete the PhonePe transaction history. 

Key takeaways: 

1. PhonePe does not permit the deletion of the transaction history.
2. PhonePe is functioning under the strict guidelines of the RBI.
3. PhonePe is a digital payments application.
    

What is the PhonePe app? 

PhonePe is a digital transaction app. It was previously known as FX Mart Pvt Ltd. The PhonePe app provides diverse facilities to users to move their money from their bank accounts to another. This includes methods like QR scanning, UPI ID, direct contact numbers, or direct transfers from bank to bank. 

It provides digital access to people to handle their money or monitor their balances without visiting the bank branch. It uses the Unified Payments Interface system for financial movements in the banking system. Hence, it is the easiest and most convenient option for people to make payments, pay bills, etc.

Also Read: How to deactivate a PhonePe account?

What are the ways to delete the PhonePe transaction history? 

There is no way to delete PhonePe transaction history according to the RBI guidelines. This guideline can also be seen in the PhonePe app. 

Here are the steps that one can find in the guidelines section or the other queries section in the PhonePe app: 

1. Open the PhonePe app.
2. Click on the star icon present at the top-left corner of the home screen of the app.
3. Click on the “?” icon present at the top-right corner of the page. 
4. You will see the Profile and Payments menu. 
5. Click on my PhonePe profile.
6. You will see the four options.

Hence, this is how you can enquire about the guidelines related to the deletion of payment history on PhonePe. 

Also Read: How to Add a Bank Account in PhonePe?

How can I hide my transaction chat on PhonePe? 

Hiding transaction chat is the instant and easiest way to remove the visibility of the person’s payment from the transaction history. One thing to keep in mind is that it does not remove the transaction history record. 

Disclaimer: The transaction chat and transaction history are different; if you hide the chat, it will not eventually remove the person's transaction history from the "transaction history record”. One needs to apply a filter to their transaction history to hide the visibility of the particular transaction. 

Here are the steps to hide the transaction chat of someone: 

1. Open the PhonePe app.
2. Click on “to mobile number” 
3. Click on the person’s transaction column you want to hide.
4. The whole transaction page will open for that particular identity.
5. Now click on the three dots present in the top-right corner of the same page.
6. You will see some options there.