How To Delete PhonePe Transaction History? – Step-by-Step Guide

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What is the PhonePe app? 

PhonePe is a financial transactional tool in the form of an application. It was previously known as FX Mart Pvt Ltd. The PhonePe app provides diverse facilities to users to move their money from their bank accounts to another. This includes methods like QR scanning, UPI ID, direct contact numbers, or direct transfers from bank to bank. 

It provides digital access to people to handle their money or monitor their balances without visiting the bank branch. It uses the Unified Payment Interface system for financial movements in the banking system. Hence, it is the easiest and most convenient option for people to make payments, pay bills, etc.

Also Read: How to deactivate a PhonePe account?

What are the ways to delete the PhonePe transaction history? 

There is no way to delete PhonePe transaction history according to the RBI guidelines. This guideline can also be seen in the PhonePe app. 

Here are the steps that one can find in the guidelines section or the other queries section in the PhonePe app: 

1. Open the PhonePe app.
2. Click on the star icon present at the top-left corner of the home screen of the app.
3. Click on the “?” icon present at the top-right corner of the page. 
4. You will see the Profile and Payments menu. 
5. Click on my PhonePe profile.
6. You will see the four options.
7. Click on My PhonePe account details. 
8. You will again see the three options.
9. Select the “changing or deleting details” option.
10. You will again see the menu of questions.
11. Click on “Can I delete all my payment details on PhonePe?”
12. You will be able to see the guidelines mentioned prohibiting such action.

Hence, this is how you can enquire about the guidelines related to the deletion of payment history on PhonePe. 

Also Read: How to Add a Bank Account in PhonePe?

How can I hide my transaction chat on PhonePe? 

Hiding transaction chat is the instant and easiest way to remove the visibility of the person’s payment from the transaction history. One thing to keep in mind is that it does not remove the transaction history record. 

Disclaimer: The transaction chat and transaction history are different; if you hide the chat, it will not eventually remove the person's transaction history from the "transaction history record”. One needs to apply a filter to their transaction history to hide the visibility of the particular transaction. 

Here are the steps to hide the transaction chat of someone: 

1. Open the PhonePe app.
2. Click on “to mobile number” 
3. Click on the person’s transaction column you want to hide.
4. The whole transaction page will open for that particular identity.

So, this is how one can hide the transaction chat of a particular person from PhonePe. 

How to filter the transaction history to hide the actual payments done?

Applying a filter to the transaction history is very instant and simple; one can easily hide the transaction history after applying the filter.

Here is the process to apply the filter: 

1. Open the PhonePe app.
2. Click on the history option available at the bottom of the home screen.
3. There will be an option for filtering in the transaction history section.
4. Click on the filter.
5. You will be seeing the various options there.
6. Now, if you want to hide May's transactions.

Hence, this is how you can easily apply the filter on transaction history to hide the particular transactions.

Bottom line: 

PhonePe, as a financial transaction app, does not allow people to delete the transaction history permanently. Instead, one can hide the transaction charts, apply a filter to transaction history or directly block the contact to show no visible connection in the app as an alternative. In the same way, LoansJagat also provides accurate information to people without filters; it helps people to understand finance well.

FAQs:

Why does the RBI not allow removing financial transactions from the record? 

RBI does not allow it because removing transactions from the record can lead to illegal practices, and following up is an easy way to hide any crimes related to money.

Is there no other way to delete the transaction history from PhonePe? 

No, one cannot delete the transaction history from PhonePe under any terms or conditions.

Will even a ₹1 transaction be recorded in PhonePe? 

Yes, from every minimum transaction to bigger transactions, everything gets recorded in the PhonePe.

Is there any limit to the transaction for the business accounts that can be sent to others through PhonePe? 

According to the NPCI, for the business-related transactions, you can send up to ₹100,000 in a day.

Can hiding the transaction history cause trouble? 

No, usually hiding transaction history does not cause any trouble to anyone.

Can an applied filter be removed from the transaction history of PhonePe? 

Yes, the applied filter can be easily reset or removed from the transaction history. 

What can be done if one cannot delete the PhonePe history? 

One can hide the chat history and apply the filter on the transaction history to remove the visibility of the transaction.

Is there any other app like PhonePe? 

Yes, there are multiple apps like PhonePe, which are Google Pay, Paytm, etc.

Does PhonePe remove the history record if we hide the transaction chat? 

No, the history record is never removed even if the transaction chat is hidden.

Do we need to register on PhonePe to hide the transaction chat? 

Yes, one needs to register the PhonePe to hide the transaction chat.