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Ananya Shrivastava
Ananya Shrivastava is a Content Writer specialising in finance-focused news, blogs, and long-form articles on Indian markets, RBI policy, personal finance, and lending. She has authored over 450 blogs and 250 news pieces, combining technical knowledge with rigorous research to simplify complex financial concepts into clear, engaging content. With a marketing-driven lens and sharp editorial judgment, she consistently achieves top Google rankings while ensuring every claim is backed by verified data.
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Go to the EPFO Member Portal and select the “Forgot Password” option. Fill in your UAN and CAPTCHA code. Click on your details. The OTP will be sent to you on your mobile number linked to your UAN or your Aadhaar-linked mobile number. It will only take a few minutes.
Key Takeaways
Locked out of your EPFO account and can't remember the password? This happens a lot, usually right when someone needs their passbook for a loan or a claim. Here's who this applies to, when it works, where to go, and what trips people up along the way. Any EPF member with a UAN can do this. It fixes both a forgotten password and an account that's been locked after too many wrong attempts.
It's your login for the UAN account, and the same password works on both the Member Portal and the Passbook Portal.
You set it once, when you first activate your UAN. After that, it just sits there until you change it or forget it. Checking your balance, updating KYC, and filing a claim can be done with this one password.
Click “Forgot Password” on the login page. Enter your UAN number. Confirm using an OTP. This is a quick process. Here’s the entire procedure:
The Member Portal accepts the new password right away. The Passbook Portal takes longer, around 6 hours, before it catches up.
Active UAN, Aadhaar card linked to UAN, and mobile number registered to your UAN (or to Aadhaar, if verifying a changed profile).
*T&C Apply
Ensure that your mobile number registered with Aadhaar is updated. Only through this can you access your account in case you forget your password. In case you find resetting the password difficult, resolve the Aadhaar or mobile phone issue via your company, then proceed to do the reset.
No. OTP will be generated on your mobile number registered with UAN (or Aadhaar in case of resetting your profile).
A few minutes after the generation of the OTP is generated.
EPFO services are available through the UMANG app. For password reset, use the ‘Forgot Password’ option on the EPFO Member Portal.
It's how they confirm you're the actual account holder before letting anyone change access.
Get your employer to correct it in the EPFO system. You can't fix this one yourself.
Yes. Fail enough times and the account locks temporarily.
No. It only changes how you log in. It has nothing to do with your actual fund balance.
Yes, if the OTP can be generated and sent to your phone number linked to your UAN (or your Aadhaar-linked phone number).
The Member Portal is instant. The Passbook Portal lags by up to 6 hours.
You can either contact the EPFO helpline at 14470 or raise a ticket through EPFiGMS.
