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LoansJagat Team

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6 Min

15 Dec 2025

Central Bank of India Mobile Number Change | Steps & Updated Guide

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Key Takeaways

 

  • The Central Bank of India restores all alerts, and OTPs start reaching your new number correctly after updating your mobile number.
     
  • You can start the Central Bank of India mobile number change process online or offline using methods like branch forms, mobile app, or net-banking.
     
  • Always keep your mobile number and KYC details updated because the Central Bank of India blocks certain transactions until your registered mobile number is active in their system.


“Mobile number badalte hi OTP aur alerts aana band ho gaye? Let’s understand the process of changing the mobile number with the Central Bank of India.”

 

You must update the mobile number linked to your Central Bank of India account to receive transaction alerts, OTPs, net-banking access, and UPI notifications. After switching to a new SIM, I realised that my previous number, which was still on file with the bank, would no longer receive SMS alerts. 

 

I asked my branch to update my mobile number for my account notifications to reach the correct new number. This update protects your banking and provides you with real-time information. Let's now look at how you can do this.

Methods to Change Mobile Number in the Central Bank of India

 

Many customers prefer Central Bank of India mobile number change online because it allows them to update their number quickly without visiting a branch. You can change your mobile number using the following methods:

 

Method

Description

Online: Net/ Mobile Banking

Use the Central Bank of India's internet banking or mobile banking app to update your number and then verify via OTP. 

Offline: Branch Visit

Visit your home branch and fill out the official Central Bank of India mobile number change form with identity proof and your new number.

 

Some customers also look for the Central Bank of India mobile number change through sms when they do not have access to net-banking, but still want to update their number easily.

Required Documents to Change Mobile Number in Central Bank of India

 

You will need the following documents:

 

Document

Purpose

Valid Identity Proof (Aadhaar, PAN, Passport)

To verify your identity as part of the KYC requirements.

Mobile Number Change/Contact Update Form

The bank’s form to request a change of contact number is often downloadable as a PDF.

These documents facilitate a seamless and timely completion of the mobile update request. 

Bonus Tip: If alerts don’t start after updating your number, ask the branch for a “Message Alert Refresh”, an internal system reset that many customers don’t know about that quickly restores SMS and OTP delivery.

Step-by-Step Guide for Central Bank of India Mobile Number Change

Here are the steps to follow for each method:

 

Mode

Method

Step-by-Step Process

Online

Net Banking

  1. Visit the Central Bank of India Internet Banking portal and log in with your User ID and password.
     
  2. Go to “Profile” or “My Profile” from the main menu.
     
  3. Select “Update Contact Details” or “Change Mobile Number”.
     
  4. Enter your new mobile number and confirm it once.
     
  5. The system will send an OTP to your existing registered mobile number.
     
  6. Enter the OTP and click “Submit”.
     
  7. Wait for the SMS confirmation from the bank stating that your mobile number has been updated.

Online 

Mobile Banking

  1. Open the Cent Mobile app and log in using MPIN or fingerprint.
     
  2. Tap on the Menu icon and go to “Requests” or “Service Requests”.
     
  3. Select “Update Mobile Number” or “Change Mobile Number”.
     
  4. Enter your new mobile number and re-enter it for confirmation.
     
  5. You will receive an OTP on your existing registered mobile number.
     
  6. Enter the OTP and tap “Confirm”.
     
  7. You will get an in-app alert and an SMS once the bank updates your new number.

Offline

Branch Visit

  1. Visit your home branch of the Central Bank of India with your identity proof.
     

  2. Obtain and fill out the mobile number change form (Central Bank of India mobile number change form PDF download may be available).
     

  3. Enter your account number, old mobile, new mobile, and attach ID proof.
     

  4. Submit the form; the branch verifies and updates the mobile number record.
     

  5. You'll receive an SMS confirmation once the update is completed.

Make sure your new SIM is active to receive OTP before starting the Central Bank of India mobile number change online process. 

Conclusion

 

You can immediately regain access to net-banking, OTPs, and SMS alerts after updating your mobile number with the Central Bank of India. The important thing is to act quickly, whether you visit your branch or use the online portal.

FAQs Related to Central Bank of India Mobile Number Change

 

How can I change my Central Bank of India-registered mobile number?

You can change your registered mobile number by visiting your home branch with your ID proof and submitting the mobile number update request form.

How can I change my registered phone number without receiving any OTP in the Central Bank of India?

If you can’t receive OTP on your old number, you must update your mobile number through the branch, where the bank will verify your identity manually.

Are there charges in the Central Bank of India when you update or change your customer mobile number?

No. There is no fee for updating or changing your registered mobile number according to the bank’s Consolidated Service Charges.

Can I use the new number immediately for UPI transactions?

Yes. You can use it for net-banking, UPI, and SMS alerts once the mobile number is updated and confirmed via SMS.

How long does it take for the new mobile number to be active?

It takes a few hours for online updates and 1–2 working days for branch updates. You’ll receive an SMS once the change is complete.
 

Other Related Pages

Central Bank of India Mobile Number Change

ICICI Bank Mobile Number Change

Indian Bank Mobile Number Change

Union Bank of India Mobile Number Change

Yes Bank Mobile Number Change

HDFC Bank Mobile Number Change

 

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LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.

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