ICICI Bank Mobile Number Change | Online & Branch Update Steps

Key Takeaways

• Updating your number for ICICI Bank mobile number change is like rebooting your system. Ensure you have the right credentials and documents, then apply.
   
• The ICICI Bank mobile number change online option is there. But, it is preferred by many customers to choose the branch/form-based route, especially if the old number is inaccessible.
   
• If you’re wondering how to change registered mobile number in ICICI Bank, be ready for offline steps. It is especially for those who can’t receive OTPs on their old number. Offline steps include filling out the ICICI Bank mobile number change form or visiting a branch.

Bonus Tip: Before submitting your ICICI Bank mobile number change form, double-check that the new number is correct. A wrong digit means you could stop getting OTPs/alerts.

 Meet Dr. Shikha Singh, a young doctor in Pune. Suddenly, her registered number with ICICI Bank is lost. She logs in to her banking dashboard, puts on her “digital stethoscope”, and initiates the ICICI Bank mobile number change. She entered her user ID, selected the contact update option, and submitted her new number. 

She treated the process like a medical review. First, check the old number, then her new number, and finally carry out the verification. The result? Her banking alerts were once again stable, no arrhythmia in her financial ECG now.

ICICI Bank mobile number change online process may seem like prepping for surgery, but thankfully, it’s more like a routine check-up. Whether you’re abroad or using a new SIM, ICICI Bank mobile number change process restores bank alerts and OTPs quickly. ICICI Bank mobile number change is like rewiring your account to connect to your new number safely.

Dr. Shikha said, “The ICICI Bank mobile number change process was straightforward. I filled out the Stay Connected ICICI Bank mobile number change form and submitted my Aadhaar and account copy. Within 24-48 hours, my new number was live and OTPs were flowing again.” She then joked, “Even my stethoscope didn’t beep as much as my phone did after the ICICI Bank mobile number change!

Methods to Change Mobile Number in ICICI Bank

There are two ways to carry out an ICICI Bank mobile number change:

Dr. Shikha carried out the digital process of ICICI Bank mobile number change online. Within 24-48 hours, her new number was activated for banking communication.

Required Documents to Change Mobile Number in ICICI Bank

You’ll typically need:

• A valid photo ID (Aadhaar, Voter ID, Driving Licence).
   
• The filled ICICI Bank mobile number change form (or branch “Stay Connected” form) shows account details and the new number.
   
• If doing offline, your old number may need verification or the presence of a branch user/signer.

Dr. Shikha kept her Aadhaar card and PAN card ready. She filled out the ICICI Bank mobile number change form. Her ICICI Bank mobile number change process went smoothly.

Step-by-Step Guide for ICICI Bank Mobile Number Change

Here’s how Dr. Shikha did her ICICI Bank mobile number change online (as far as permissible) and via the branch:

• Log in to your ICICI Bank Internet Banking or open the iMobile app. Navigate to “Profile” or “Service Requests/Contact Details”.
   
• Select “Update Mobile Number/Change Mobile Number.” Enter your account details and the new 10-digit number.
   
• If prompted, verify via OTPs sent to both old and new network numbers. 

Note: If the old number is inaccessible, you may have to use offline mode. 

Dr. Shikha kept the offline route as her backup and got acquainted with the steps.

• If the old number is unreachable, download/obtain the “Stay Connected” or ICICI Bank mobile number change form PDF. Fill the form with new number details and your signature.
   
• Visit your nearest ICICI Bank branch with the form and a valid ID. Submit and request the number update. Monitoring says processing usually takes 1 working day. 
   
• After the change, you’ll receive an SMS/email confirming your new mobile number is active. 

Dr. Shikha checked her the next morning, her alerts resumed, and there was no flatline on her financial updates!

Conclusion

So, hats off to Dr. Shikha, she performed her “operation” on the ICICI Bank mobile number change smoothly. Updating your bank’s registered mobile number doesn’t have to be a heart-in-throat moment. Remember, if you still have access to your old number, the online route is your IV drip. If not, the branch and the form are your surgical theatre.

So wait until the SMS “Your Mobile Number has been successfully updated” lands! Then you exhale, your banking vitals are stable, and your alerts once again flow into your new number with no flatlines or any drama.

FAQs Related to ICICI Bank Mobile Number Change

How do I change my mobile number on ICICI Bank’s mobile app (iMobile)?
It is better to update your mobile number by visiting an ICICI Bank branch and submitting a “mobile/contact number update” request. You will be required to fill the “Stay Connected” ICICI Bank mobile number change form. 

How long does it take for ICICI Bank to update my mobile number after I submit a change request?
Usually 1-2 working days (sometimes up to 2 working days or so) after the bank receives your request. 

Can I really not change my ICICI credit-card-linked phone number online?
Many users report the mobile number change (especially for cards) cannot be fully completed online and requires a branch visit. It just takes 5-10 minutes. They ask for the Aadhaar Card and a signature.

For an ICICI NRE account, can I change my mobile number online?
You can change the address online, but not the mobile number. To change the mobile number, you will have to call customer service or visit the branch. 

How to change registered mobile number in ICICI Bank through the iMobile App?
Via iMobile: Go to Services, then Account Services, then select Update Personal Details, and finally select Mobile Number, then carry out OTP verification. 

Is there an ICICI Bank mobile number change form PDF?
Yes, the bank offers a downloadable “Stay Connected” form, which covers mobile number changes. 

Can I change my ICICI mobile number without the old number receiving OTP?
Not fully online; if you cannot receive OTP on the old number, you will typically be required to submit a physical form (mobile number change form) and visit a branch for verification.
 

Apply for Loans Fast and Hassle-Free

Apply Now

About the Author

LoansJagat Team

‘Simplify Finance for Everyone.’ This is the common goal of our team, as we try to explain any topic with relatable examples. From personal to business finance, managing EMIs to becoming debt-free, we do extensive research on each and every parameter, so you don’t have to. Scroll up and have a look at what 15+ years of experience in the BFSI sector looks like.