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Rishab Sharma, a 38-year-old logistics coordinator based in Pune, travels throughout Maharashtra for a significant portion of his workweek. Because he manages transportation for his company, which necessitates frequent travel, he regularly deals with toll plazas. Rishab had to cope with lengthy queues at toll booths, increased fuel use from idling, and the difficulty of carrying currency for toll payments before changing to FASTag. These challenges increased his monthly travel expenses in addition to decreasing the quality of his work.
These concerns are removed by the Equitas FASTag, which provides a fast, simple, and cashless toll payment option. The FASTag automatically deducts toll charges from Rishab's connected account using RFID technology, eliminating the need for him to stop at booths. His daily travels are now considerably more efficient as a result of the significant time and fuel savings.
Expense Type | Before FASTag | After FASTag |
Toll Charges | ₹6,000 | ₹6,000 |
Fuel Wastage | ₹1,000 | ₹250 |
Time Spent | 18 hours | 6 hours |
Total Expense | ₹7,000 | ₹6,250 |
Rishab has saved more than 12 hours a month and cut down on fuel waste by 75% by utilising the Equitas FASTag, which has given him more time to concentrate on his business without needless delays. Making the switch to FASTag has not only made his commute better overall, but it has also helped to ease traffic at toll booths.
Equitas's FASTag employs Radio Frequency Identification (RFID) technology to facilitate seamless toll payments. This is a detailed explanation of how it works:
Equitas's FASTag offers a plethora of features and benefits designed to enhance the commuting experience:
Feature | Description |
Nationwide Acceptance | Accepted at over 480 national and state toll plazas, guaranteeing accessibility. |
Validity | The FASTag offers long-term convenience and is valid for five years. |
Easy Recharge Options | Customers can use credit/debit cards, UPI, net banking, or mobile banking apps like Equitas World to top up their FASTag accounts online. |
Benefit | Description |
Time Savings | Allows nearly continuous passage through toll plazas, considerably saving travel time. |
Fuel Savings | Reduces fuel usage by limiting idle time at toll booths. |
Cashless Transactions |
Equitas provides both online and offline avenues for customers to obtain a FASTag. Below is a detailed comparison of both methods:
To apply for an Equitas FASTag, certain documents are required to verify the applicant's identity and vehicle details. The necessary documents include:
Document Type | Details |
Vehicle Registration Certificate (RC) | A copy of the vehicle's RC is mandatory to verify ownership and vehicle details. |
Identity Proof | Acceptable documents include: - Aadhaar Card - PAN Card - Voter ID - Passport |
Understanding the fees and charges associated with the Equitas FASTag is crucial for effective financial planning. The following table outlines the various charges:
Fee Type | Amount (₹) | Details |
Issuance Fee | ₹100 | A one-time fee for issuing the FASTag. |
Security Deposit | Varies by vehicle class |
- Car, Jeep, or Van: ₹200
- Light Commercial Vehicle (₹300)
- Truck/Bus costs ₹400.
Minimum Balance/Threshold Amount
Varies by vehicle class
A minimum recharge value is necessary to activate the FASTag. For example:
- Car, jeep, or van: ₹100.
- Light Commercial Vehicle (₹200)
- Truck/Bus costs ₹300.
Recharge Convenience Fee
Varies by payment mode
Dedicated Customer Support | 24/7 customer care service is available at 1800 103 1222 for any queries or assistance. |
Online Portal Access | Customers can access their transaction history, recharge their account, and manage their FASTag through Equitas's dedicated online portal. |
It eliminates the need for cash payments at toll plazas, encouraging digital transactions.
SMS Alerts | Provides quick SMS notifications for each toll transaction, assisting with expense tracking. |
Environmental Impact | Reduces automotive emissions due to less idling, which contributes to a greener environment. |
Address Proof | If the address is different from the one on the identity proof, provide any of the following: - Utility bills (electricity, water, gas) - Bank statement/passbook - Rental agreement |
Passport-sized Photograph | A recent colored passport-sized photograph of the motor vehicle owner. |
Duly Filled Application Form | The FASTag application form, which is available at Equitas locations and online, must be completed and signed. |
A refundable deposit is required to ensure tag security. For example:
*T&C Apply
A minimal fee may be imposed depending on the recharge method, such as online banking, debit/credit card, or UPI.
Activating your Equitas FASTag is a straightforward process:
Recharging your Equitas (Equitas) FASTag is a simple process, offering multiple methods to ensure uninterrupted travel through toll plazas. Here's how you can recharge your Equitas FASTag:
Equitas provides personal customer care to FASTag users, ensuring that all account-related concerns and difficulties are resolved smoothly. Customers can contact us through a variety of methods for help with balance checks, recharge issues, transaction disputes, blacklisted tags, and other FASTag-related concerns.
Support Channel | Details |
Toll-Free Number | 1800 103 1222 (24x7 Support) |
Email Support | barodafastag@viaplus.com |
Customer Portal | FASTag Portal |
Nearest Branch Support | Visit any Equitas branch |
For quick assistance, customers can also log in to the FASTag portal or call the toll-free number.
Equitas Bank's FASTag service aims to make highway travel faster, easier, and more efficient. It uses RFID (Radio Frequency Identification) technology to automatically deduct toll rates as you drive through, allowing you to avoid long queues and save fuel at toll plazas.
Recharging your FASTag is just as simple. Whether you use the Equitas website, UPI apps, or third-party platforms, you have plenty of ways to keep your balance topped up without fuss.
Equitas also provides excellent customer assistance to its FASTag subscribers. If you ever have problems or enquiries, their toll-free telephone number and email support are quick to respond and eager to assist.
With India rapidly moving towards digital infrastructure and a cashless economy, technologies like FASTag are no longer merely convenient; they are becoming vital. Equitas emphasis on integrating technology with key services demonstrates their commitment to making travel and daily living easier for their clients.
Can I use a single FASTag for many vehicles?
No, each FASTag is associated with a specific vehicle and cannot be used on many vehicles.
What should I do if my FASTag does not operate at a toll plaza?
Call Equitas FASTag customer service at 1800 1 03 1222 for assistance.
How do I update my vehicle registration number, which is tied to my FASTag?
To update your vehicle details, please contact Equitas customer care.
Is there a minimum balance with Equitas FASTag?
Yes, keeping a minimum balance guarantees smooth toll transfers.
Can I move my FASTag balance to another account?
No, FASTag balances cannot be transferred between accounts.
How do I close my Equitas FASTag account?
Contact customer service to initiate the closure of your FASTag account.
Is there a monthly maintenance fee with FASTag?
No, there are no monthly maintenance fees for Equitas FASTag.
What happens if I enter a toll plaza with an insufficient balance?
You may be penalised or obliged to pay the toll fee in cash.
Can I use FASTag to pay for parking?
Currently, FASTag is mostly utilised for toll payments; use for parking is dependent on availability.
Is the FASTag mandatory for two-wheelers?
Currently, it is only necessary for two-wheelers with engine capacities of more than 500cc on expressways.
Can I temporarily deactivate my FASTag?
Equitas does not allow temporary deactivation. However, you can close the tag permanently and apply for a new one later.
What happens if my FASTag wallet has insufficient balance at a toll plaza?
If the wallet balance is low, the FASTag will not be processed. You may be asked to pay double the toll amount in cash as per NHAI guidelines.
Other Fastag Pages | ||
