How To Reset SBI ATM PIN – Complete Guide

Tina, a college student, saw her 58-year-old mother, Mrs Sharma, fumbling with her SBI ATM card.

"Beta, my ATM PIN isn’t working! I tried 5634, but the machine says it's wrong!"

Tina realised her mother had forgotten her PIN and wanted to reset it. But how?

Here's a quick overview of Mrs Sharma's situation:

Tina decided to look into the official SBI procedures for resetting the PIN without visiting the office.

Why Is Resetting an SBI ATM PIN Important?

Mrs. Sharma's situation exemplifies a common issue: many people forget their PIN and panic. Here's why resetting is important:

Reset SBI ATM PIN by SMS (No ATM visit required).

Tina realised her mother could reset her SBI ATM PIN by SMS rather than visiting an ATM or branch. This method is perfect for the elderly or those who want a quick, contactless answer.

Who can use the SMS PIN Reset Method?

Before continuing, Tina confirmed that her mother matched the following eligibility requirements:

Mrs Sharma had not previously set up SMS banking, therefore Tina had to do it first.

Why Is Resetting an SBI ATM PIN So Important?

Mrs Sharma's case is not unique. Millions of people forget their ATM PINs each year.  Resetting enables safe access to one's money and prevents card blocks.

Resetting SBI ATM PIN via SMS

Tina went through the SMS-based PIN reset method and checked her mother’s eligibility:

Once SMS banking was enabled, Tina followed this process:

Steps to Reset SBI ATM PIN by SMS:

- 

         From the registered mobile number, send an SMS in this format:

PIN: Last four digits of the ATM card. The last four numbers of the account

Example: PIN 1234 5678.

-          Send to 567676.

-          An OTP (valid for two days) is delivered to the mobile.

-          Visit any SBI ATM, select 'PIN Change', enter the OTP, and set the new PIN.

Time taken: less than 10 minutes.

Ideal for: Elderly or non-tech users.

Reset the SBI ATM PIN. Using SBI ATMs

Tina's mother was more comfortable using an ATM. So they visited the neighbouring SBI branch.

To reset an ATM, follow these steps: 

1. Insert your SBI card into the machine.
2. Choose your chosen language.
3. Choose 'Forgot PIN' or 'Generate PIN'.
4. An OTP is transmitted to the registered mobile number.
5. When prompted by the ATM, enter your OTP.
6. Create a new 4-digit PIN.
7. Re-enter the PIN for confirmation.

Time taken: 5–7 minutes

Cost: ₹0

Resetting the ATM PIN using Internet Banking (if enabled).

Mrs Sharma did not have internet banking, so Tina decided to find out for herself. She attempted it on her own account and discovered that the process was easy to understand.

Note: SBI Internet Banking customers do not need to visit a bank or ATM in order to reset their PINs.

How to proceed: 

1. Go to https://www.onlinesbi.sbi
2. Login > eServices > Services for ATM Cards > PIN Generation
3. Choose the card > Get the OTP > Enter > Change the PIN > Verify

Duration: 4–6 minutes

Level of Security: High

PIN reset, Utilising the SBI YONO App

Tina later looked into using the smartphone app for herself.

How to Use the YONO SBI App to Reset Your PIN:

1. Launch the YONO SBI app, then sign in.
2. Go to "ATM/Debit Cards" under "Cards"
3. Choose your card > Click on "Generate/Reset PIN."
4. Use your fingerprint or OTP for authentication.
5. Create and verify a new PIN.

Duration: 3 to 5 minutes

Requirements: Internet, app, and smartphone

SBI ATM PIN reset with customer service

Tina finally found that even phoning the SBI helpline is effective!

1. Method: Dial 1800 425 3800 or 1800 112211.
2. Go to "Debit Card Services" and then "PIN Generation."
3. Enter the card's final 4 numbers.
4. Get an OTP on your phone > Inform the agent of the OTP.
5. The agent helps reset the PIN.

Ideal For: Individuals who favour voice-based instructions

Time Needed: between 5 and 10 minutes

Troubleshooting Tips

Conclusion

Mrs Sharma was able to reset her PIN without going to the branch or depending on others because of Tina's quick thinking and SBI's variety of possibilities.

Now that she knows she can change her PIN at any moment via the YONO App, SMS, or ATM, she uses her card with confidence.

Don't freak out if you or a loved one forgets your SBI ATM PIN. Stay safe, manage your money, and choose the 

approach that works best for you.

FAQs

Is here a fee to reset my SBI ATM PIN?

No, all SBI ATM PIN reset options, including SMS, ATM, Internet Banking, YONO App, and customer service, are free of charge.

What happens if I do not receive the OTP on my phone during the reset process?

Ensure that the phone number is linked to your SBI account. If not, visit your branch and edit it. Additionally, check your network signal and disable DND by texting START 0 to 1909.

Can I reset my ATM PIN if I do not have Internet Banking?

Yes, you can reset your PIN using SMS, an ATM, or by calling customer service. Internet Banking is not required.

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