Author
LoansJagat Team
Read Time
9 Min
01 Apr 2025
Ravi was a young entrepreneur who constantly worked on deadlines, juggling clients and payments. He received an urgent call to deposit ₹5,00,000 into his Kotak Mahindra Bank account before 2:00 PM for same-day payment processing. Thinking he had plenty of time, he got caught up in work and rushed to the bank, arriving at 3:05 PM. His heart sank, knowing he had missed the deadline. To his relief, he discovered that cash deposits were allowed until 3:30 PM on weekdays, leaving him just enough time to finish the deal.
That day was a wake-up call for Ravi. He learned how important it was to understand Kotak Mahindra Bank's working hours, which are Monday to Friday from 9:30 AM to 4:30 PM, with Saturday hours being shorter, only till 1:00 PM. From then onwards, he made it a point to check the bank's hours before making any financial transactions. This tiny habit relieved him of unnecessary worry and helped him manage his money effectively. After all, time is money, and staying informed always pays benefits!
This guide will help you manage Kotak Mahindra Bank's planning with ease, allowing you to focus on what is most important for your financial well-being. This guide will make your banking experience easier and more pleasant. After all, time is valuable, as is peace of mind.
Understanding a bank's opening hours is critical for organizing visits and conducting transactions. The entire schedule, which includes working days, lunch breaks, and other services the bank provides, is detailed below.
1. Branch Opening and Closing Hours
Bank branches' operating hours remain consistent, with minor variations between rural, suburban, and metropolitan areas.
Branch Type | Opening Time | Closing Time |
Metro/Urban | 10:00 AM | 4:00 PM |
Rural | 10:00 AM | 2:30 PM |
Note: Some branches may extend their closing hour to 4:00 PM on weekdays.
Priya, who lives in Mumbai, noticed that her local branch is open from 10:00 a.m. and closes at 4:00 p.m. She schedules her visits carefully to minimize last-minute rushing.
It is crucial to remember that, while the bank closes for clients at 4:00 p.m., employees may work an extra hour to finish internal chores. Completing your transactions well before the closing hour is generally recommended to avoid any trouble.
2. Working Days
Kotak Mahindra Bank is open six days a week, except for Sundays and public holidays.
Day | Status |
Monday-Friday | Working Day |
Saturday | Working Day but are closed on the second and fourth Saturdays of every month. |
Sunday | Holiday |
Public Holidays | Holiday |
Priya ensures that she completes her banking responsibilities by Saturday because the branch is closed on Sundays. Most Indian banks follow a six-day workweek, allowing consumers to manage their financial needs over the week. However, it is always a good idea to check the particular hours of your local bank, as some branches in remote locations may have slightly different schedules.
3. Lunch Timings
Customer service may be briefly suspended at lunchtime.
Lunch Break | Timings |
Metro/Urban | 1:00 PM - 1:30 PM |
Rural | 1:00 PM - 1:30 PM |
Priya a frequent Kotak Mahindra Bank customer, schedules her visits to avoid the lunch break. The lunch break is typical practice at most banks, allowing employees to rest briefly before returning to work. She is aware that during this hour, services such as cash deposits, withdrawals, and locker access may be momentarily unavailable.
By scheduling her trips before 1:00 PM or after 2:00 PM, she assures that her banking responsibilities are completed without interruption. Therefore, planning your visit outside of these hours can save you time and ensure a smoother encounter.
4. Specialised Banking Services Timings
Service | Timings |
Cash Deposit/Withdrawal | 10:00 AM - 4:00 PM (Mon-Sat) |
Locker Facility Access | 10:00 AM - 4:00 PM (Mon-Sat) |
Customer Support Desk | 10:00 AM - 4:00 PM (Mon-Sat) |
Priya uses the locker facility to store essential documents and makes sure to visit during the designated hours between 10:00 AM and 4:00 PM (Mon-Sat). Kotak Mahindra Bank provides a vital service called lockers, which allow customers to securely keep their belongings. However, it is crucial to remember that access to the locker facility is only available during branch hours, and clients must bring their locker keys and identity credentials to make use of this service.
Kotak Mahindra Bank observes public holidays by Reserve Bank of India (RBI) regulation. On these days, branches are still closed, but internet banking services are available.
1. Weekend Operations
Kotak Mahindra Bank branches stay closed on Sundays but are open on Saturdays during regular business hours.
Day | Timings |
Saturday | 10:00 AM - 4:00 PM |
Sunday | Closed |
2. Holiday Schedule
Kotak Mahindra Bank follows the Reserve Bank of India (RBI) holiday schedule. On public holidays, banks remain closed, although Internet banking services are available.
Holiday | Status |
National Holidays | Closed |
State Holidays | Closed |
Kotak Mahindra Bank observes both national and state-specific holidays so that customers can plan their financial activity properly. The list below provides a broad overview of national holidays as well as examples of state holidays in several states. Customers may check the official Kotak Mahindra Bank website or the RBI holiday calendar for the most up-to-date holiday schedule.
1. National Holidays
Holiday | Date |
Republic Day | 26th January |
Independence Day | 15th August |
Gandhi Jayanti | 2nd October |
Christmas Day | 25th December |
2. State Holidays (Examples)
State | Holiday | Date |
Maharashtra | Gudi Padwa | March/April (varies) |
Karnataka | Ugadi | March/April (varies) |
Tamil Nadu | Pongal | 15th January |
Delhi | Guru Nanak Jayanti | November (varies) |
West Bengal | Durga Puja | October (varies) |
1. Fund Transfer Timings
Kotak Mahindra Bank provides several digital fund transfer solutions, including NEFT, RTGS, and IMPS. Here's a breakdown of the timings:
Service | Timings |
NEFT | 8:00 AM - 6:30 PM (Mon- Fri), 8:00 AM - 12:30 PM (Sat) |
RTGS | 8:00 AM - 4:30 PM (Mon- Fri), 8:00 AM - 12:30 PM (Sat) |
IMPS | 24/7 |
Priya prefers IMPS for quick transfers, particularly on weekends.
2. Digital Banking Services Availability
Service | Availability |
Net Banking | 24/7 |
Mobile Banking | 24/7 |
ATM Services | 24/7 |
Priya utilizes mobile banking to pay bills and transfer funds at any time and from any place.
Service | Timings |
Toll-Free Helpline | 24/7 |
Loan/Credit Card Queries | 10:00 AM - 6:00 PM |
Kotak Mahindra Bank Customer Care | 1860 266 2666 |
Priya contacts the toll-free helpline to get speedy answers to her questions. Customers can contact the customer service team 24/7 to ask questions or express concerns. However, it is crucial to note that, while the toll-free helpline is available 24/7, certain services, such as loan or credit card queries, may have limited hours of 10:00 AM to 6:00 PM. As a result, it is always a good idea to check the times before contacting customer service.
Kotak Mahindra Bank provides flexible banking hours and a wide range of digital services to ensure convenience and efficiency. Staying informed about operating hours allows for a more efficient banking experience.
The official website, www.kotak.com, provides the most recent updates. Happy banking!
The majority of branches are open from 10:00 A.M. to 4:00 P.M. on weekdays and are open from 9:30 A.M. to 4:30 P.M. on Saturdays.
Is Kotak Mahindra Bank open on Sundays?
No, Kotak Bank is closed on Sundays and during any observed public holidays.
Can I access my account during business holidays?
Yes, users can access their accounts through net banking or mobile banking and ATMs at any time, 24 hours a day.
What time does the NEFT service start at Kotak Mahindra Bank?
NEFT services are operational from 8:00 a.m. to 6:30 p.m. on weekdays and from 8:00 a.m. to 12:30 p.m. on Saturdays.
What is the contact number for Kotak Mahindra customer service?
You can reach support by calling the free number 1860 266 2666, which is accessible at all times.
Other Bank Timings | |||
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