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Key Takeaways

In 2025, India lost ₹22,495 crores due to cyber fraud. There were a total of 28.15 lakh cases reported in that year, compared to 22.68 lakh cases in 2024. A large contributor to this is the use of “mule accounts”, bank accounts utilized by criminals as a means to transfer stolen funds.
On May 12, 2026, I4C and RBIH signed an MoU to strengthen collaboration in fighting cyber-enabled financial fraud and curtailing mule accounts across the banking and digital payments ecosystem.
Banks will be able to catch suspicious accounts faster in the short term. But there is a concern, too. Fintech professionals note that AI-driven fraud detection risks creating false positives that could freeze innocent people’s accounts, particularly small business owners who rely on multiple accounts for legitimate transactions. A fair redressal system will be critical.
Under the MoU, I4C and RBIH will collaborate for the sharing of mule account-related intelligence and suspect identifiers from I4C-MHA’s Suspect Registry. This is done to strengthen AI-driven fraud detection systems, such as MuleHunter.AI, implemented across banks.
Simply put, crime data from the government will now feed directly into the AI tools banks already use.
Since its inception, the Suspect Registry has helped in blocking fraudulent transactions worth ₹8,031.56 crore. Banks have shared over 24.67 lakh mule bank accounts on the platform so far. With AI now supercharging this data, faster detection means your money is better protected.
Home Minister Amit Shah said on X, “Modi govt is tirelessly working for cyber-secure Bharat. Mule accounts are a big hurdle in curbing cyber crimes. Today, the I4C under MHA signed an MoU with Reserve Bank Innovation Hub (RBIH), unleashing the power of Artificial Intelligence to combat cyber fraud.”
MuleHunter.AI studied 19 patterns of mule account behaviour. The use of AI and Machine Learning (ML) to discover patterns of account activity allows for quicker and more accurate detection of irregularities. Researchers in the industry say this is a method that has been used successfully on a worldwide basis.
Certain analysts observe that since a great deal of cyber fraud is perpetrated by overseas call centers, simply apprehending mule accounts will not address the primary issue without improved cooperation between countries. They indicate that the remedy is to utilize this AI initiative together with cross-border enforcement and improved data privacy protections.
This MoU is a concrete step toward making India’s digital payments safer. What remains to be seen, however, is the speed at which banks begin implementing new AI models and how effectively the new system deals with its edge cases. This also illustrates that India has transitioned from a reactive damage control approach to one of proactively preventing fraud.
1. What kind of cyber frauds use mule bank accounts in India?
UPI scams, fake investment schemes, loan app frauds, job scams, phishing attacks, OTP frauds, and Internet shopping scams frequently employ mule accounts in order to conduct fraud. Fraudsters will use numerous bank accounts to move stolen funds to conceal their true origin and hamper tracking.
2. My bank account was frozen for suspected mule account activity. What can I do?
You should immediately contact your bank and ask for the reason behind the freeze. Gather all of the information you have about each of your transactions, including receipt numbers, identification documents, and any supporting documentation that provide evidence your transaction is legitimate.
ou may also wish to file a complaint with the National Cyber Crime Portal or contact the investigating agency handling your case (cyber cell). If an account was improperly frozen due to a lack of evidence for the transaction(s), the accounts should be restored following a successful investigation.
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