Author
LoansJagat Team
Read Time
8 Minute
20 Mar 2025
Amit, a small business owner, had to make a crucial client payment of ₹50,000 before the 3:00 PM deadline. It was 2:30 PM when he realised he needed to deposit a check. Panicked, he rushed to his nearest HDFC Bank branch, worried it might close early.
To his relief, the branch was open until 4:00 PM, giving him a 90-minute window to complete the deposit. He quickly processed the ₹50,000 cheque, ensuring that his payment was made on time and securing his deal. If the branch had closed earlier, Amit would have lost the ₹50,000 deal.
Amit truly appreciated HDFC Bank's well-organised scheduling that allowed him to manage his business finances with peace of mind, knowing he had sufficient time to complete essential tasks before the deadline.
To guarantee smooth banking transactions for its clients, HDFC Bank, one of the top private sector banks in India, operates according to set schedules. Businesses and individuals can more effectively organise their trips and save needless delays by being aware of these timings.
Here’s a quick overview of HDFC Bank’s general banking hours:
Feature | Details | Example | Tips |
Branch Timings | Varies by location. Typically, branches open from 10:00 AM to 4:00 PM (Monday- Friday). | Branch A operates from 10:00 AM to 4:00 PM. | Check the specific branch details on HDFC Bank’s official website for accurate timings. |
Lunch Timings | No uniform lunch hour; the staff takes staggered breaks during working hours. | The branch is open from 10:00 AM to 4:00 PM, with staff breaks. | Call the branch in advance if you need assistance during lunch hours. |
Branch Holidays | Closed on Sundays and 2nd & 4th Saturdays of each month. | Branches closed on the 2nd & 4th Saturdays. | Check specific holidays using HDFC Bank's branch locator. |
Working on Saturdays | Open on the 1st and 3rd Saturdays; closed on the 2nd and 4th Saturdays. | Branch A opens on 1st and 3rd Saturdays of each month. | Confirm branch operation on Saturdays before visiting. |
24/7 Banking Services | Available via NetBanking and Mobile Banking for transactions, account management, etc. | Can pay bills, transfer funds, and check balances 24/7. | Use HDFC’s mobile and internet banking for seamless banking outside branch hours. |
Feature | Details | Example | Tips |
Specialised Banking Services | Current Accounts: Designed for businesses and professionals. It offers cash management, fund transfers, local clearing, and more. | A business uses a current account to manage daily cash flow and process payments. | Consider opting for a Current Account if your business deals with high volumes of transactions. |
Cash Deposit and Withdrawal | Available during branch working hours. Some branches offer 24/7 access to Cash Deposit Machines (CDMs). | A customer deposits ₹20,000 using the CDM at a branch with 24/7 access. | Use CDMs for 24/7 cash deposit convenience. |
Locker Facility Access | Aligned with branch working hours; access may vary based on location. | Lockers are accessible during the branch's 10:00 AM – 4:00 PM schedule. | Confirm locker timings before visiting, as access can vary. |
Customer Support Desk Timing | Branch Support: 10:00 AM to 4:00 PM, Monday to Friday. | Visit a branch to inquire about account-related queries. | For immediate assistance, use EVA or Chat Banking on WhatsApp. |
Chat Banking on WhatsApp | Available 24/7 for over 200 services, including fund transfers, bill payments, and balance checks. | Transfer ₹5,000 via WhatsApp Chat Banking. | Use WhatsApp Banking for convenient 24/7 banking transactions. |
EVA – AI Chatbot | 24/7 AI assistance for banking queries and product information. | Ask EVA about loan eligibility or product details at any time. | Utilise EVA for quick answers to your banking queries anytime. |
Feature | Details | Example | Tips |
Weekday Operations | Monday to Friday: 10:00 AM to 3:30 PM | You can visit the branch for regular transactions between these hours. | Plan your visit during weekdays to ensure the branch is open. |
Weekend Timings | 1st, 3rd, and 5th Saturdays: Open 10:00 AM to 3:30 PM 2nd and 4th Saturdays: Closed Sundays: Closed | If you visit on the 1st Saturday, the branch will be open from 10:00 AM to 3:30 PM. | Be mindful of Saturdays when branches are closed. Refer to the official schedule before visiting. |
Holiday Schedule | On national holidays (e.g., Republic Day, Independence Day, Gandhi Jayanti): All branches are closed. Regional holidays vary by state. | On Independence Day, all branches will be closed. | Check HDFC Bank's official holiday list for state-specific holidays. |
24/7 Banking Services | NetBanking and Mobile Banking are available 24/7 for all banking services like fund transfers, bill payments, and balance inquiries. | You can transfer funds anytime using Mobile Banking or NetBanking. | Use NetBanking or Mobile Banking to carry out banking tasks outside regular branch hours. |
Transfer Method | Availability | Processing Time | Minimum/Maximum Limit | Charges | Example Scenario | Final Amount Received by Supplier | Transaction Cost to Amit | Tips |
NEFT (National Electronic Funds Transfer) | Available 24x7, including weekends & holidays | Processed in batches (30-min intervals) | No minimum limit | ₹0 (Free for online transactions via HDFC NetBanking) | Amit transfers ₹2,00,000 to the supplier. | ₹2,00,000 | ₹0 | Ideal for non-urgent transfers, processed in batches. |
RTGS (Real-Time Gross Settlement) | Available 24x7 (except maintenance window: 11:30 PM to 00:30 AM) | Instant during operational hours | Minimum ₹2,00,000 | ₹0 (Free for online transactions via HDFC NetBanking) | Amit transfers ₹2,00,000 to the supplier instantly during working hours | ₹2,00,000 | ₹0 | Best for urgent, high-value transfers (₹2L+). |
IMPS (Immediate Payment Service) | Available 24x7, including weekends & holidays | Instant | Up to ₹5,00,000 per transaction | ₹5 + 18% GST = ₹5.90 for transactions above ₹1 lakh | Amit transfers ₹2,00,000 to a supplier anytime, even outside banking hours. | ₹2,00,000 | ₹5.90 | Use for urgent transfers outside working hours or when RTGS is unavailable. |
Service Category | Service | Availability | Features | Example | Tips |
Net Banking and Mobile Banking | Fund Transfers | 24/7 | Transfer funds using IMPS, RTGS, or NEFT options. | Amit transfers ₹2,00,000 to the supplier using NEFT. | Use IMPS for urgent 24/7 transfers and NEFT for non-urgent ones. |
Bill Payments | 24/7 | Pay utility bills, mobile recharges, and set up automatic payments. | Amit pays ₹5,000 in utility bills through the app. | Use for managing recurring payments and setting automatic reminders. | |
Account Management | 24/7 | View balance, mini-statements, manage card settings, etc. | Amit checks his balance and views a mini-statement. | Regularly check your account for recent transactions and balances. | |
Chat Banking | 24/7 | Interact with WhatsApp or other messaging apps for services. | Amit checks his fixed deposit summary via WhatsApp. | Use for quick and simple banking tasks like balance inquiries. | |
ATM Services | Cash Withdrawals | 24/7 | Withdraw cash with preset preferences for language, account, and amount. | Amit withdraws ₹10,000 from the ATM. | Set preferences to make cash withdrawals quicker. |
Mini-Statements | 24/7 | View the last 9 transactions and account balance. | Amit views a mini-statement showing recent transactions. | Regularly review mini-statements to track recent activities. | |
PIN Management | 24/7 | Change or generate an ATM PIN using the Green PIN feature. | Amit uses the Green PIN feature to reset his ATM PIN. | Keep your PIN secure and reset it regularly for added security. | |
Additional Services | 24/7 | Request chequebooks, pay utility bills, and transfer funds between linked accounts. | Amit requests a new chequebook and transfers ₹50,000 between accounts. | Use ATM for basic tasks, but for complex ones, prefer NetBanking. |
Service Category | Helpline Number | Availability | Service Timings | Tips for Customers |
General Banking Enquiries | 1800 202 6161, 1860 267 6161 | 24x7 (Including Sundays and Holidays) | N/A | Keep your customer ID and account number ready for faster service. |
Credit Card Services | 1800 202 6161, 1860 267 6161 | 24x7 (Including Sundays and Holidays) | N/A | Call from your registered mobile number for quicker authentication. |
International Helpline | +91 22 61606160 | 24x7 | International dialling charges may apply | Ensure international dialling charges are considered when calling from abroad. |
Loan Services | 1800 202 6161, 1860 267 6161 | 8:00 AM - 8:00 PM (Including Sundays) | Available daily | Call within working hours to speak with a representative. |
Demat and Loan Against Securities | 1800 202 6161, 1860 267 6161 | 8:30 AM - 5:30 PM (Mon-Sat) | Monday to Saturday | Call during working hours for quick service. |
Mutual Fund / Investment Services | 1800 202 6161, 1860 267 6161 | 9:30 AM - 6:30 PM (Mon-Sat) | Monday to Saturday | For investment-related queries, call within service hours. |
Report Lost/Stolen Cards | 1800 202 6161, 1860 267 6161 | 24x7 | N/A | Report lost or stolen cards immediately to prevent unauthorised transactions. |
Digital Channels (NetBanking/Chat) | N/A | 24x7 | N/A | For faster resolutions, use NetBanking, Mobile Banking, or Chat Banking on WhatsApp. |
Q. How can I make a fund transfer after banking hours?
You can transfer funds via mobile banking or UPI or through a cash deposit machine.
Q. Can I deposit cash in any branch of HDFC Bank?
There are no fees for deposits up to ₹ 5,000 at any branch outside of the base branch or within the same city. The fee is ₹ 1 per thousand if the limit is reached. The non-base branch has a maximum limit of ₹ 25,000.
Q. How can I deposit a cheque post banking hours?
The cheque can be deposited at the bank's branch using the cheque deposit kiosk.
Other Bank Timings | |||
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LoansJagat Team
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