How to Close Amazon Pay Later – Complete Step-by-Step Guide

Priya Sharma, a working professional, utilised Amazon Pay Later in 2023 to purchase her house comfortably. Her credit limit was ₹50,000. She bought the devices she required and settled on easy installments.

This service better managed her finances, enabling her to purchase now and settle later. Once Priya settled her account, she closed her Amazon Pay Later account. The process was easy and swift, leaving her with a trouble-free experience.

Amazon Pay Later is a widely used payment method globally, providing customers convenience. It lets you shop at Amazon and pay for your purchases later without a credit card. 

It's convenient to monitor your expenses and select flexible repayment options. Numerous individuals, such as Priya, use this service to control costs.

If you ever wish to shut down your Amazon Pay Later account, it's pretty simple. Clear any outstanding dues and follow easy steps to close them without incurring additional fees, thus ensuring a hassle-free and easy experience.

What is an Amazon Pay Later account?

Amazon Pay Later is a payment service that allows you to purchase goods and pay for them later or in installments. This facilitates shopping by enabling you to make purchases now without paying initially.

To avail of Amazon Pay Later, you have to fulfill some conditions. You should be above 21, possess a good credit record, and submit documents such as your PAN card and other government IDs. This facility assists you in handling your payments more conveniently while shopping on Amazon.

Key Points to Consider Before Closing Your Amazon Pay Later Account

Here are a few things to keep in mind while closing your Amazon Pay Later account:

• Clear all dues: Ensure you have paid off any outstanding balance before you close your account.
  
  
• NOC: After closing your account with zero balance, your lending firm will provide you with a No Objection Certificate (NOC): If it doesn't reach you within 2-3 weeks, request it again.
  
  
• Credit score decline: Closing the account may result in a minor, short-term decline in your credit score, but only temporarily.
  
  
• Active status on CIBIL: If your Amazon Pay Later account is still listed as "active" on your CIBIL report, don't worry. The status will take two months to reflect as "closed."
  
  
• Closed account with CIBIL: Your account will remain marked as "closed" on your CIBIL report for some years, even after closing. It just informs prospective lenders that you used to have this credit.
  
  
• No issue leaving it open: Leaving your Amazon Pay Later account open is okay even if you don't use it. It keeps a healthy balance of credit accounts, and that's healthy for your credit record.
  
  
• First credit line: If your first credit line is Amazon Pay Later, keep it active. A more extended credit history makes you eligible for better credit scores, which can assist you in availing of loans or credit cards in the future.
  
  

Amazon Pay Later Account Closing Carges

There are no fees for closing your Amazon Pay Later account. You just need to pay off any remaining balance before closing it.

Can you close an Amazon Pay Later account?

Yes, you can close your Amazon Pay Later account with no unpaid balance. To close it, just follow these steps:

1. Download the ‘Amazon’ app from the Google Play Store or Apple App Store.
2. Install the application on your device.
3. Open the app and type ‘Customer Care Number’ in the search bar.
4. Click on the ‘Amazon Customer Service’ option.
5. Scroll down a bit and click on ‘Talk To Us.’
6. Scroll down and click ‘Amazon Pay-UPI, EMI, Gift Cards, etc.’
7. Click on ‘Amazon Pay Later’ in the 3rd option.
8. Scroll down and click ‘I want to close my Amazon Pay Later account.’
9. Select your preferred reason for account closure.
10. Click on ‘Close APL account.’
11. Accept the terms and conditions, and choose a reason for closing your account.
12. Click on the ‘Submit’ option.
13. Your account will be closed in 10-15 working days.

How to Close an Amazon Pay Later Account After Death?

To secure your information, Amazon requires confirmation from the person in charge of the estate. This involves a death certificate, proper authorization, valid identification, and the email address of the account. For assistance, contact their support team at bereavement-support-cs@amazon.com.

Features of the Amazon Pay Later Account

Amazon Pay Later is an online credit facility via which you can buy at Amazon and pay afterwards. It offers a variety of features, including:

• Instant credit: Get instant approval on your credit limit.
• No credit card is needed: There is no need to provide credit card details.
• No extra charges: There are no processing, cancellation, or pre-closure charges.
• Easy payment plans: Select a payment plan that suits you.
• Spend tracking: Track your spending and payments on the EMI dashboard.
• Convenient checkout: Pay at checkout with Amazon Pay Later on Amazon.in

To Avail of Amazon Pay Later, you must

• Be 21 years or older
• Have an Amazon. account with a verified mobile number
• Have a valid PAN card
• Have a bank account with one of the listed banks
• Submit one of the following address proofs:
• Driving license
• Voter ID card
• Aadhaar
• Utility bills (not older than 60 days)
• Passport

Amazon Pay Later Customer Care

You can contact Amazon Pay Later customer support by

• Phone: 1800-1200-1571
• Email: amazonpay-grievance-officer@amazonpay.in

For general customer support at Amazon, you can call

• Phone: 1800-1200-1637

For lending partner support, call

• Axio: 080-68075001 or ask@axio.co.in
• IDFC FIRST Bank: 1800-10-888 or banker@idfcfirstbank.com

Reporting Unauthorized Transactions

• Call 1800-1200-1637 to report unauthorised transactions.
• You can also lodge a cybercrime complaint online at cybercrime.gov.in.
• Call the National Cyber Crime Reporting Portal (NCRP) helpline at 1930.

Conclusion

Amazon Pay Later offers a flexible and easy way of shopping wherein you can buy now and pay later without requiring a credit card. It is perfect for controlling your expenses. If you no longer need this facility, closing the account is easy and free if you pay off any pending dues. 

You can close the account in 10-15 working days with hassle-free steps. Just keep in mind the impact on your credit score and CIBIL report. Whether you retain or shut down the account, Amazon Pay Later remains a convenient shopping and budgeting aid.

FAQs related to Amazon Pay Later

Q1: Which banks partner with Amazon Pay Later?

Amazon Pay Later is provided by Amazon Finance India Private Limited ("Amazon") in collaboration with its third-party lending partners, Axio and IDFC FIRST Bank.

Q2: What happens if I miss a payment on Amazon Pay Later?

If you miss a payment, a late fee (as mentioned in the KFS and sanction letter) will be charged by Axio, and your credit facility may be permanently blocked. Amazon Pay Later is provided in partnership with Axio (CapFloat Financial Services Pvt Ltd).

Q3: How will Amazon Pay Later affect my CIBIL score?

• Positive Impact: Timely repayment of your Amazon Pay Later loans can help improve or create your credit score, especially if you have bad credit history.
• Negative Impact: Defaults or delay in repayment of your loan can adversely impact your credit score, leading to a negative entry on your CIBIL report.

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